RoseWholesale
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RoseWholesale Reviews Summary
The company has garnered mixed reviews, reflecting a divided reputation among customers. Positive sentiments highlight the appealing product variety, competitive pricing, and satisfactory quality for certain items, particularly wigs and accessories. However, significant concerns revolve around prolonged shipping times, difficulties in obtaining refunds, and inconsistent product quality, often leading to frustration. Many customers report inadequate customer service, including language barriers and unresponsive support. Overall, while some customers express satisfaction and loyalty, a substantial number caution potential buyers about the risks associated with returns and the reliability of product descriptions.
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Great site, great prices, very cute items. I have ordered a few large orders and always love everything. I will definitely be ordering again!
I bought a lovely dress off of this site and it's taken it's time arriving but is a lovely dress and of very high standard, very happy!
I've made purchases from Rosewholesale quite a few times, and they've never disappointed! The items I've bought were high quality for an incredible price, in fact, one of the dresses I bought was selling in zara at the same time for at least 6 times the price! Everything I bought fitted well, but I did have to check the measurements carefully before buying because of the differences between Western and Asian sizing. Make sure you plan ahead when ordering, as delivery understandably takes a while. I whole-heartedly recommend Rosewholesale.
This is a really nice website! Its awesome that they have sales everyday and they try to work with you. Their products a really cute and made of great material from what I've bought. The only thing i find somewhat difficult is the sizing they have, a lot of it is confusing. Other than that I really do love what they have and would really recommend!
Purchased a jaket from Rose wholesale they sent me the wrong size and they refused to send me another if I returned it And just blew me off. It seemed to have been the weirdest uneven measurements throughout the whole garment once I eventually fit into it. Finishing is absolutely poor. Never buying again.
Rosewholesale is an awesome site! I ordered some hair extensions, and they said it could take 6 weeks, which it did, and that's the longest I've ever had to wait for something online, but it was worth it! I couldn't be happier with the product, it looks real, feels great in, I really love it; so much so, I'm taking orders for them from friends and plan on ordering another piece myself now that my hair is lighter.
I've ordered several things for my wedding from here and they have all arrived in perfect condition and were exactly what I was looking for. I ordered a few black dresses, some bow belts, and some accessories. All arrived and were exactly as pictured.
I have ordered a long ring from this site and I must say that I seriously love the design of the ring. I was afraid that it wouldn't fit my fat fingers, but it is a bit adjustable, so there wasn't any problem. After a week of everyday wearing (~ 6 hours a day), the material started to get a bit shabby, though. I've got a silver one, which is now slowly turning into a copper-coloured one on the edges. The colour getting down is also dying my hand green. But in the end, it's not that horrible - I still love the ring and the shabby look goes with my punk style.^_^
I have made four orders with rosewholesale.com. If you have any questions or concerns you can make a support ticket and they respond super quick. I love the their fashion: cheap prices, great design, and high quality.
After reading some of the bad reviews I feel inclined to say this: People assume that businesses have to be perfect. Well, we are human and everyone makes mistakes. If you can tell me that throughout your life you have never messed up then you have every right to bash someone's name to the ground, but until then be reasonable! Here is the link to a picture of me wearing one of the blazer. I loved it so much, I will order another one!
Just copy and paste the link: it is through photo bucket
http://i1252.photobucket.com/albums/hh569/georgecharity10/DSC_0587_zps0b77e716.jpg
I ordered a bunch of goodies from them and the first one just arrived 2 days ago. I am absolutely in love with it:
http://www.rosewholesale.com/cheapest/exaggerated-rhinestoned-x-shape-faux-*******.html
It looks exactly like the picture on their site. The shipping takes a long time but I expected that.
I can't wait for an opportunity to wear it. It's absolutely beautiful and totally unique.
I like how they continue to fake reviews to keep their overall score high. I suggest everyone mark their facebook ads as spam so they will lose their main advertising funnel.
I love this website as it has all different types of clothes, jewelry and accessories to suit individual tastes. Very good value for money. I have bought about 8 products from this website and I love all of them.
Am very happy with this site. It is organized and easy to use. I've bought 8 products so far and my cousin bought for me 4 more! I've received them at excellent condition! When I had a question, they responded to me in no time. The prices are very low and the products came at the shipping time I chose. Also the quality is good for the price. I recommend it at no doubt for beautiful and cheap clothes and accessories! And I love my dress and my watchess!
I am very happy having found this site. It is organized and easy to use. I've bought five products so far (dresses, hair accessories) and I've just made another order! I've received them at excellent condition and as I've expected! When I had a question, they responded to me in two days maximum. The prices are very low and the products came at the shipping time I chose ( flat Shipping-20 days). Also the quality is good for the price. I recommend it at no doubt for beautiful and cheap clothes and accessories!
I received three items from Rosewhole sale and I really like them. I got black blazer, which was cute and comfortable, I had to order one size bigger. I also got statement necklace which was gorgeous and a little gold ring, which is so cute that I wear it every day. All in all, I was really satisfied.
I don't know, from my side of view, rosewholesale.com is working perfectly fine. From what I have ordered, I have no complains, because the quality is very good and things look exactly like I have been expected. And about the customer service - there are very polite and friendly people working there, and if you have a question or problem with your order, you can ask them a question and they will answer you very clearly and help you to solve your problem. I have nothing bad to say about rosewholesale.com. I am ordering from this site and I will be ordering from this site. So long, this is the best discovery of online shops I have ever found. Thank you so much for all the things I have ordered and received already, and definitely wait for more and more of my *******@rosewholesale.com!
Maybe I'm one of the lucky customer to receive my order on time which i was not get disappointed with their products. I loved that dresses and tops that I brought, they are so pretty and elegant at a very low price. Because of this, I end up again ordering another bunch of dresses waiting to arrive. I hope they will arrive again on time.
I ordered two jackets through RoseWholesale.com on April 26th and paid for expedited shipping. It is now May 9th and still nothing has been received. Checking the tracking number reveals that it was shipped on April 30th but no information beyond that. Here's my order # HH**************. And my email contact is *******@aol.com. Also, it is impossible to submit a ticket through your website's Support Center, it just keeps telling me to sign in before I can submit the ticket... even though I'm already signed in. And of course signing in AGAIN the same thing happens over and over again.
I would like this resolved NOW.
Thank you for your valuable feedback. We always look forward to hearing from our valued customers. Let me start by apologizing personally for your experience. We really want to work with you to make this right.
I checked your order which shipped out by expedited shipping, the shipping time for expedited shipping is not including processing time.In generally the processing time on our website is 2-7 working days. I sent an e-mail to you, please check your account.
Our intention is simple: to make every customer completely satisfied with their purchase and to provide the best shopping experience possible.
Rosewholesale staff
I ordered on April 20 order # HH**************. I paid for expedited shipping and I still haven't received a tracking number nor have I received the product. I have emailed the company three times with no response. I wanted it for a birthday party that came and went. I ended up having to purchase another dress to wear. I will never purchase from them again. I have read the comments below from the company saying they strive to give the best customer service, but yet they can't even respond to an email. If they keep up they will go out of business. Buyer Beware!
Thank you for recent comments. We take feedback very seriously, and clearly it did not meet your expectations. I want to extend my sincere apologies for the problems you have experienced.
I checked your order and asked my colleague sent an e-mail to you, please check your account, regarding this issue, we will solve it for you soon. Sorry for this trouble.
We will also contact the customer to apologize for the delay and offer an accommodation for their troubles and inconvenience. We feel that this is the least we can do in the circumstances.
Rosewholesale staff
The worst experiences I have with Rosewholesale
Did order twice
1. Order no. HH************** was on the 23 of March, 2014, and after so many inquiries and end up was told that it is out of stock on the 28 of April, and just got my refund back this week.
2. Order no. HH************** pressed on the 2 of May, 2014, follow with my inquiry which was told again that it is out of stock, I should choose something else to replace this order. I reject Rosewholesale's suggestion, and asked for my refund. This time is worst as your company told me that will take around 7 days to get my refund and closed down the ticket under this order. (I did try to get in touch with Rosewholesale to demand that they can close down my a/c after they refund my money).
It is such a bad experience to ever order any things from RoseWholesale, just hope that Rosewholesale will refund my money as fast as they took from my a/c.
Will tell anyone who are thinking of buying anything from Rosewholesale as they are not professional enough to deal with anyone in the international level, their staffs are poorly trained.
There are so many other good online sites that you can deal business with out this sort of problems.
Trust me, shopping online should be something you do for your own pleasure not to be suffered
Good Luck to anyone that still like to deal business with Rosewholesale
Sue
Thank you for your important feedback and for letting us about your experience with us. I wish to start off by telling you that we are extremely sorry about the situation. We have clearly been remiss on our end and will endeavor to resolve it to the customer's satisfaction.
Regarding your order, our colleague sent an e-mail to you, she will solve this issue for you as soon as possible. Please check your account.
We will be in touch with the customer to personally apologize and offer special consideration for what was clearly an unacceptable level of service. We can and will do better in the future.
Rosewholesale staff
From the business
Rosewholesale.com - wholesale clothing online store. We offer top good quality cheap clothes for women and men from China clothing wholesaler. Get affordable clothing at worldwide.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thanks for your recent review.
I checked your name and haven't found any order.If you have any problem, you can contact our support center.
Rosewholesale staff