logo

RoseWholesale

Check out our latest communities fighting
AI scams on Reddit and Facebook

This website seems to be closed. Find similar businesses

RoseWholesale

2.0
rosewholesale.com

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

RoseWholesale Reviews Summary

The company has garnered mixed reviews, reflecting a divided reputation among customers. Positive sentiments highlight the appealing product variety, competitive pricing, and satisfactory quality for certain items, particularly wigs and accessories. However, significant concerns revolve around prolonged shipping times, difficulties in obtaining refunds, and inconsistent product quality, often leading to frustration. Many customers report inadequate customer service, including language barriers and unresponsive support. Overall, while some customers express satisfaction and loyalty, a substantial number caution potential buyers about the risks associated with returns and the reliability of product descriptions.

This summary is generated by AI, based on text from customer reviews

service
849
value
779
shipping
834
returns
548
quality
739

We monitor reviews for authenticity

Ohio
1 review
2 helpful votes
Follow Heather G.
Unfollow Heather G.
Share Review
Report Review

Okay I have not ordered but I have ordered from another site Sammydress. LOL that company sounds just like this one. I am sure they are the same company, using other names for people to order. I put in an order and never received a tracking number. I finally had enough and contacted them through a "ticket". They got back with me, I swear its computer generated. My orders were out of stock and I could find something else or cancel. I canceled asking for a refund. I fortunately was refunded immediately. I reviewed others claims and people are still waiting on their orders or refunds. Buyer beware. These companies are out of the states so you really have no idea what you are getting into. Keep it local or check the BBB, or just use your gut. If the sales look to good to be true, then they are!

Date of experience: May 17, 2014
rosewholesale a. — RoseWholesale Rep
over a year old

Thank you for your valuable feedback. We always look forward to hearing from our valued customers. Let me start by apologizing personally for your experience. We really want to work with you to make this right.

Our website is Rosewholesale, if you placed an order, you can tell me your order number, you can tell me the order number.Or if you have any doublt for our company, you can browes our website first, to know more information about us.

If you have any other issues, please don't hesitate to contact us.

Rosewholesale staff

GB
2 reviews
5 helpful votes
Follow James M.
Unfollow James M.
Share Review
Report Review

THE WORST AND MOST UNPROFESSIONAL COMPANY IN THE WORLD! STOCK IS NEVER IN WHEN IT SAYS IT IS. YOU HAVE TO WAIT FOREVER TO RECEIVE ITEMS AND THEY DON'T GIVE YOU A FULL REFUND
*************** STAY CLEAR OF THIS COMPANY***************

Date of experience: May 16, 2014
rosewholesale a. — RoseWholesale Rep
over a year old

I want to start by extending our thanks to you for providing your extremely valuable feedback to us.
We wish to let the customer know that we are extremely sorry for their disappointment. Clearly, we did not meet their expectations and we will work towards creating the best outcome that everyone can be happy with.

Could you tell me your order number or e-mail address? I will check it for you.Or you can send an e-mail to our support center, our customer service also can check it for you.

Our intention is simple: to make every customer completely satisfied with their purchase and to provide the best shopping experience possible.

Rosewholesale staff

Romania
1 review
3 helpful votes
Follow Andra S.
Unfollow Andra S.
Share Review
Report Review

Hi, i have bought from this site twice and i was very surprised about the quality of their products and their shipping time and method, because i have received the products fast and very good packed. The watch i have bought it's very nice at only 8 dolars it looks very good, up against all i can fiind in my country at this price.
I'm going to order this month a few items for thhe summer and i can't wait to receive them!

Date of experience: May 15, 2014
Hong Kong
1 review
0 helpful votes
Follow Rie R.
Unfollow Rie R.
Share Review
Report Review

Received order two months later, pricey shipping, clothing received nothing like the image.

Date of experience: May 15, 2014
rosewholesale a. — RoseWholesale Rep
over a year old

Thank you for notifying us of your complaint. We strive to provide you with the best possible service, and when you feel that it fails to meet your expectations, it’s important for us to know.We regret any inconvenience or frustration that your experience has caused you.

I'm sorry i checked your name and e-mail address, haven't found any order on our website, could you send the order number to me? I will check it for you.

We will be in touch with the customer to personally apologize and offer special consideration for what was clearly an unacceptable level of service. We can and will do better in the future.

Rosewholesale staff

Australia
1 review
1 helpful vote
Follow Naomi K.
Unfollow Naomi K.
Share Review
Report Review

PLEASE DO NOT BUY
May 15, 2014

PLEASE DO NOT BUY
All the positive comments are SCAMS.
I am SO FURIOUS I even have to give it one star.
1. The photos looked so nice I bought 150 dollars worth and later found out I was charged more. I thought it was US site so the currency difference might have been the reason. But NO. It does not say ANYWEHRE it is a US site and when I asked them, they said they were a US site. THEY LIE.
2. Two of my items did not arrive
3. One of the pants had a HOLE in it. I asked for a refund but they refused and told me to sell it to my friends or relatives. I don't want to sell a faulty item to my friends so they said they will give me a 6% discount which is RIDICULOUS because I only save 6 dollars when I spend 100 dollars and I do not even want to spend a cent on this website ever again!
4. One of the dresses I bought was a small size. I'm telling you I looked like I was wearing my grandma's clothes who is about 100 KG.
5. I wrote a post on their website under the clothes not to buy. It has not been posted. Only the GOOD comments are posted meaning they FILTER THEIR COMMENTS FROM CUSTOMERS. That is why you only have positive comments on their website. No Negative comments.
Yes it's cheap but I'm telling you are getting what you are paying for. CHEAP QUALITY. DON'T FALL FOR IT. Buy from a TRUSTED WEBSITE

Date of experience: May 14, 2014
rosewholesale a. — RoseWholesale Rep
over a year old

Thank you for notifying us of your complaint. We strive to provide you with the best possible service, and when you feel that it fails to meet your expectations, it’s important for us to know. I want to start by apologizing unreservedly to you for what has happened; it is never our intention to upset any customer.

I checked your name, but haven't found any order. Would you mind tell me your order number or e-mail address? Let me check your order and solve this issue for you.

We will be in touch with the customer to personally apologize and offer special consideration for what was clearly an unacceptable level of service. We can and will do better in the future.

Rosewholesale staff

Wisconsin
1 review
2 helpful votes
Follow Nikki F.
Unfollow Nikki F.
Share Review
Report Review

I really liked the style of the dress that I ordered. It doesn't hang as wides as it does in the picture so I had to buy a petticoat to go under it. Other than that it's a really nice dress. The boatneck neckline doesn't really suit me the way that it sits on my body so I had to lower it. But otherwise I really like this dress. I'm going to buy another one soon! As for the ordering process, it works great with PayPal. I was a little concerned about my first order because everything didn't arrive at the same time. However, I was able to contact the customer service and they responded quickly and I was very satisfied with their response. The other items had not been restocked and were going to be sent as soon as they were restocked. So I wouldn't recommend buying something that you need to wear immediately because I didn't get an invoice or advanced information about my missing items.

Date of experience: May 14, 2014
Switzerland
1 review
0 helpful votes
Follow Sarah H.
Unfollow Sarah H.
Share Review
Report Review

Personalmente lo trovo strepitoso!

L'unica pecca se proprio si vuole cercare il pelo nell'uovo sono i tempi di consegna, ma non dimentichiamoci che l'invio parte da Singaporre!
E per di più offrono il servizio di trackin del pacco, e in caso di qualsiasi quesito hanno un ottimo servizio clienti (sia prima della vendita che dopo).

Io in totale sull'arco di 3 mesi ho acquistato all'incirca per 200 dollari.
Ho acquistato di tutto, dalle scarpe ai vestiti agli accessori; sono davvero rimasta sorpresa non mi sarei mai aspettata prodotti cosi belli!
Alcuni addirittura sono piu belli dal vivo che in foto adirittura! :D

Date of experience: May 14, 2014
NL
1 review
1 helpful vote
Follow Jugnii M.
Unfollow Jugnii M.
Share Review
Report Review

I've ordered clothes from Rosewholesale and I was not disappointed. I absolutely loved the quality and the price for them. I will order again soon!

Date of experience: May 13, 2014
Georgia
1 review
1 helpful vote
Follow lucien e.
Unfollow lucien e.
Share Review
Report Review

I am a fan of this site. They are great and you can have great deal. It is true that i choose standard shipping method and it took one month. But they are amazing and their customer service is doing a great job. Big up rosewholesale

Date of experience: May 12, 2014
Canada
1 review
0 helpful votes
Follow robin g.
Unfollow robin g.
Share Review
Report Review

Sizes are smaller than usual and shipping can take a bit on some items but over all the price and selection are great, love the variety for sure

Date of experience: May 12, 2014
Canada
1 review
2 helpful votes
Follow Karlene R.
Unfollow Karlene R.
Share Review
Report Review

I have placed several orders with Rose wholesale and my experience has been really good! On occasions I've received the wrong size (which was my fault) and a defected item but I was either refunded or they re-send the original items to me. This is a good site to get real value for your money and also if you have a store a good place to buy in bulk! Their jewelry is amazing. I AM A BELIEVER - Thanks Rose Wholesale!

Date of experience: May 12, 2014
Greece
1 review
2 helpful votes
Follow Chrysanthe D.
Unfollow Chrysanthe D.
Share Review
Report Review

A great site with beautiful and cute things in special prices and great offers. I've already bought a few things and I was totally satisfied. I recomend it!

Date of experience: May 12, 2014
Ireland
1 review
1 helpful vote
Follow margaret s.
Unfollow margaret s.
Share Review
Report Review

I ordered 2 dresses from rosewholesale.com and got exactly what I was expecting, it took 19 days to ship to Ireland, people need to remember their ordering from china so it will take time for delivery, the dresses look exactly like the picture, the quality of the dresses was really good considering the price I paid, I will definitely be ordering from this site again

Date of experience: May 12, 2014
Illinois
1 review
0 helpful votes
Follow Theresa O.
Unfollow Theresa O.
Share Review
Report Review

The site has nice things for the price. I find items on the site fairly cheaper than other sites with the same things. When I placed my first order it took 2 weeks to get it which was not bad, but for my second order I placed it on 04/17 and today is 5/12 and I am yet to receive it. I am not sure if it is delaying this long because it was the free shipping. Aside form that they are a good online store.

Date of experience: May 11, 2014
Australia
1 review
0 helpful votes
Follow Sharni L.
Unfollow Sharni L.
Share Review
Report Review

I have ordered several items from rosewholesale and have not had a problem fantastic items awesome shipping great communication LOVE LOVE LOVE!

Date of experience: May 11, 2014
New Jersey
1 review
2 helpful votes
Follow Moses O.
Unfollow Moses O.
Share Review
Report Review

I recently bought a shirt from this site and I am pretty satisfied. Their clothes are generally form fitting and stylish, but surprisingly affordable. I am a US medium and bought a large tattoo print long sleeves shirt from rosewholesale. WIth standard shipping it took about 12 days to arrive, which is quite impressive since it ships from china. I plan to buy a bunch of their jackets in the future but warning to everyone who buys clothes here: Their sizes are asian based so I recommend you buy two sizes up. My shirt fits fine but I have a muscular build so XL would have been perfect. If you want affortable and stylish clothes that not everyone has I suggest buying from this site.

Date of experience: May 11, 2014
Slovenia
1 review
0 helpful votes
Follow Mitja K.
Unfollow Mitja K.
Share Review
Report Review

I really like this site. I ordered some items form this site and everything was perfect. Contact with seller was great, shipping was fast, price are very good and also the item was better then I saw on Picture. I must say that I really like my items that I ordered from this site.
You can buy almost everything for you from this site very cheap, but items is going to be quality.

Date of experience: May 11, 2014
France
1 review
1 helpful vote
Follow Matea P.
Unfollow Matea P.
Share Review
Report Review

I had a very good experiences with this online shop. I had problems with changing shipping address and after I already orderd to the wrong address, I wrote them to correct the mistake and they were more than nice to help me to fix the shippment. Quick responds and ready to help. I got the product seperately and in great shape. They are the same as on the showed pictures. Good job rosewholesale.com!

Date of experience: May 11, 2014
California
1 review
0 helpful votes
Follow Amanda L.
Unfollow Amanda L.
Share Review
Report Review

Much of the jewelry, specifically the rings and necklaces, are actually very nice and are a great price. The quality is pretty good for most pieces and most of them have free shipping!
One or two items had been missing from my order, but i contacted the seller and they quickly assured me that they would send the missing items. They were helpful and addressed my issues without further inconvenience.

Date of experience: May 11, 2014
Germany
1 review
2 helpful votes
Follow Vanessa H.
Unfollow Vanessa H.
Share Review
Report Review

I've ordered from Rosewholesale twice now, I've gotten 4 items from them in two separate shipments. Both shipments arrived about 3 weeks after I ordered them, and arrived safely and in good condition. (I've seen people complaining about the shipping time but I think they need to understand that when you're ordering something from overseas it is usually transported by boat, which takes a while, and then it has to go through customs which is also a time consuming process. I live in Germany, and when I order off of Amazon it can take up to six months for a package to get to me, so 3 weeks is NOTHING to complain about, especially for the low prices you're paying to begin with.)
I was happy with all 4 items I purchased, they were all good quality, true to the size listed on the website, and exactly what I was expecting based on the pictures shown.
I have also had good customer service experience with them. When I had a question about my account I simply sent them a message, and within less than 24 hours I had a reply, and the problem had been fixed.
I have recently placed my third order on rosewholesale, and I have full intentions of ordering many more items from them in the future. I love their selection, how they have so many cute things, for so many different types of styles, and their prices are amazing. I think they are a wonderful website, and if you are willing to be patient and just wait a little bit of extra time for your items to get to you, it is more than worth it!

Date of experience: May 11, 2014

From the business

Rosewholesale.com - wholesale clothing online store. We offer top good quality cheap clothes for women and men from China clothing wholesaler. Get affordable clothing at worldwide.


rosewholesale.com
Shenzhen, GuangDong, China