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Roselinlin has a rating of 3.4 stars from 3,766 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Roselinlin most frequently mention online boutique, customer service and good quality. Roselinlin ranks 26th among Women's Clothing sites.
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Shopping on the website was very easy and everything was where it should be, by category. I loved that they had a full sale of all items, you should definitely do it more often. The items I purchased here have been exactly what is advertised, have never been disappointing.
I love all your clothes and the best thing is that you have incredible sales! You probably couldn't afford some of the items at full price, but the fact that you sometimes check them for half price is great!
The quality of the clothing is impeccable, such a beautiful range of clothing and I had a wonderful experience with your customer service team. Very fast, professional and charming to talk to! I definitely recommend this brand of clothing.
This boutique provided super efficient service and processed my order super fast!
Easy to navigate online store, excellent visual website
Wide variety of hot items and products.
I am very satisfied with my items, have received many compliments.
The quality of the clothes in this boutique is incredible. I was a little skeptical when shopping online, as I always end up with cheap gear, but this boutique just kicks it out of the park every time! I have never experienced such incredible customer service. This makes it easier to trust an online purchase.
Suckered by the low prices and beautiful photos. Don't be sicker like me. NEVER, NEVER, NEVER order from this company. Period.
I don't normally write reviews such as this, and I actually read reviews at the time I placed the order. This falls under live and learn, or, let the buyer beware. Any of those sayings will do. I placed an order for 2 tops and 3 pairs of earrings. Each item has been sent separately (?) and I have one item left to arrive. The jewelry is "so so" and do I think it's really. 925 silver, as it says? Hard to say... One of tops arrived today. Extremely thin fabric and I can already tell it is not your usual size XL. Possibly a L. Maybe. Already know it won't fit by looking at it, but after all I've read on these sites, I will NOT bother to even attempt to return it. Guessing the other top will be the same situation. Oh, and the only reason for the 2 stars instead of 1 is that it came sooner than many people mentioned -- although I paid extra for "faster" shipping. I think it took about 1 1/2 mos. Will not be ordering from this site again unless maybe if they offer plus size clothing, because then I could order 2 sizes above my normal size and then I could "hope" it would fit whenever it arrives. Should have listened to other reviews before ordering. Many of us often feel our situation will be different, right?
Sorry for your unsatisfied.
Could you tell us your order number so that we can check and handle this issue for you?
We valued your business and we will try our best to help you resolve the problem.
If you have any other questions, you can drop us an email ([email protected]) at any time and we will get back to you ASAP.
Have a nice day!
Best regards,
Roselinlin
I ordered online - and after some time received the pants I ordered. I was disappointed in the quality and sizing. They looked nothing like what appeared on the website.
When asking about a return, they told me returns go to Guangzhou, China. The consumer pays the freight. A refund is issued after the garments are received and inspected.
Because of the costs and time involved with a return they offered a 15% refund.
I chose to have no further contact with the company. On the bright side they did respond to emails.
Sorry for your unsatisfied.
Your claim/complaint t/feedback is very important to us. We will always strive to improve the quality and service of our products and strive to create a better shopping platform.
If you have any other questions, you can drop us an email ([email protected]) at any time and we will get back to you ASAP.
Have a nice day!
Best regards,
Roselinlin
I have filed a complaint with my government in the United States that deals with international fraudulent companies roselinlin is a fraudulent company dont buy from them you will never get your merchandise
Sorry for your unsatisfied.
Could you tell us your order number so that we can check and handle this issue for you?
We valued your business and we will try our best to help you resolve the problem.
If you have any other questions, you can drop us an email ([email protected]) at any time and we will get back to you ASAP.
Have a nice day!
Best regards,
Roselinlin
DO NOT BUY ANYTHING FROM THEM. THEIR PRODUCT IS SO CHEAP AND THEY WILL GIVE YOU A HARD TIME RETURNING THE ITEMS. IT IS A RIP OFF. DO NOT WASTE YOUR MONEY AND TIME. THEIR COMPANY IS SUCK.
Sorry for your unsatisfied.
Could you tell us your order number so that we can check and handle this issue for you?
We valued your business and we will try our best to help you resolve the problem.
If you have any other questions, you can drop us an email ([email protected]) at any time and we will get back to you ASAP.
Have a nice day!
Best regards,
Roselinlin
Clothing is quality and shipping is generally very fast. The range of products is very suitable for most of the occasions that you will need. Very satisfied with my purchases. Especially the shorts! Extremely well adjusted and comfortable.
This boutique has taken over my wardrobe forever, ever since I discovered them on the internet I became obsessed with quality and style, my order never disappointed! You can't go wrong with this store, it's a staple!
Products are always exactly as described, you are definitely paying for quality and value, even when you buy it at a big sale that occurs.
It is always easy to buy clothes here, since their size is true, especially with the excellent elastic materials. One of my best clothing websites! Never disappoints with descriptions or products.
All the clothes on this page are of fantastic quality and if there is a size problem or anything else, the support team is always very helpful and quick to act. I always recommend to my friends that they want something a little more!
I love buying clothes here, beautiful and quality pieces, beautiful dresses for an event or just elegant casual pieces, not to mention the beautiful lingerie, it always makes me come back. Fast shipping and amazing customer service. Very happy with my experiences and I recommend it, definitely one of the best!
I did order on May 12th. They already took the money but they didn't send package.
So I sent email but they didn't answer.
Please do not buy this site.
Sorry for your unsatisfied.
Could you tell us your order number so that we can check and handle this issue for you?
We valued your business and we will try our best to help you resolve the problem.
If you have any other questions, you can drop us an email ([email protected]) at any time and we will get back to you ASAP.
Have a nice day!
Best regards,
Roselinlin
I'm a senior with limited income and was looking forward to receiving some new summer
Clothing. After spending $97, I waited, and waited and waited. I never received my order and what's more
I couldn't contact this scammy company to inquire about my order. It's a shame that we can no longer
Trust people. Don't use this company, they stink!
Sorry for your unsatisfied.
Could you tell us your order number so that we can check and handle this issue for you?
We valued your business and we will try our best to help you resolve the problem.
If you have any other questions, you can drop us an email ([email protected]) at any time and we will get back to you ASAP.
Have a nice day!
Best regards,
Roselinlin
I have yet to receive anything from this company, have been waiting over 2 months, and I know Covid is somewhat responsible.
However, I did get an email response about an order. I ordered a medium dress but received confirmation that is was a 'medium plus size.' When I asked if I could return it since I am not a plus size person, the response was "It is M size. Plus size is just the title."
If I do ever receive it, as two shirts I ordered have never shown up, it will be interesting to see the size of the dress.
Buyers beware.
Sorry for your unsatisfied.
Could you tell us your order number so that we can check and handle this issue for you?
We valued your business and we will try our best to help you resolve the problem.
Plus size means the items has more larger size can be chosen, it does not mean the size is larger than normal.
If you have any other questions, you can drop us an email ([email protected]) at any time and we will get back to you ASAP.
Have a nice day!
Best regards,
Roselinlin
I was going to buy a dress from this company. Then i searched reviews and found so many honest poor evaluations. Many thanks to everyone who took the time to voice their opinion.
Sorry for your unsatisfied.
Your claim/complaint t/feedback is very important to us. We will always strive to improve the quality and service of our products and strive to create a better shopping platform.
If you have any other questions, you can drop us an email ([email protected]) at any time and we will get back to you ASAP.
Have a nice day!
Best regards,
Roselinlin
Answer: Not only are they a size or two smaller, the cut is horrid definitely not fitting across the shoulders, arms, bosom of an American plus size.
Answer: There is a returns policy page on the Roselinlin website. It clearly states that you must send items to China or take a 15 percent refund. You can fight them through your banking institution or Paypal.
Answer: No such thing. They are a shady company from start to finish. They are based in China and have no way to contact them. Took me 6 weeks to get my order and I had paid extra for shipping too!
Answer: Please do not order - the clothes smell and are awful quality. Do not be fooled by the pictures!
Answer: Throw it out! It will cost you $$$ to return it and they know this.
Answer: Yes, it is a scam. I ordered three items in May (it's now the end of July) and I still haven't received them. Call your bank and file a fraud claim or go through PayPal. Bank is faster.
Answer: Yep... six weeks or more. No way to return crappy items. No way to contact them when you don't get what you ordered Sham from start to finish!
Answer: They dupped us. i got 20% back on a 114$ order. Donate clothes. Or give away and warn others
Answer: Very shady... they really are the worst! DON"T DO IT!
Answer: They won't fit and then you cannot return. DON"T DO IT!


Sorry for your unsatisfied.
Your claim/complaint t/feedback is very important to us. We will always strive to improve the quality and service of our products and strive to create a better shopping platform.
If you have any other questions, you can drop us an email ([email protected]) at any time and we will get back to you ASAP.
Have a nice day!
Best regards,
Roselinlin