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Roselinlin Reviews Summary
Roselinlin has a rating of 3.4 stars from 3,766 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Roselinlin most frequently mention online boutique, customer service and good quality. Roselinlin ranks 26th among Women's Clothing sites.
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My purchase has been absolutely fantastic :) Your clothing designs and customer service are a credit to the company.
Thank you for your amazing products and wonderful staff members :)
This website is very easy to navigate and finds exactly what you are looking for. There are so many options available and the quality of everything is absolutely amazing. I needed the perfect dress, and I had a hard time finding something on other websites, and when I found this boutique it was easy, fast and affordable. The most amazing online shopping experience of my life.
The quality of the clothes that I have bought here is incredible and the service is 10/10 and it always responds to me as soon as possible, which is very useful.
It exceeded my expectations. I will always buy clothes here! I was emphasizing that my order was going to be delivered to the property of my unknown neighbors, but I was wrong! Very happy, I will tell all my friends about this pleasant experience.
Very satisfied with my new skirt, customer service for returns is great should I ever need it, I would not hesitate to buy a new outfit here.
The website is easy to navigate to find what you are looking for. Her clothes are amazing quality and the designs are awesome if you want something that is a little extra! Your customer service is 10/10 and I will continue shopping here! Shipping is super fast too, which helps if you need a piece for the weekend!
I bought a set of lingerie for myself and hoped it would be a while before I received it due to the pandemic. I got it in two weeks and it's literally perfect. It fits perfectly. So now I buy you my birthday outfit!
It was my first time ordering here, unfortunately I ordered too large a size but they offered me a refund, I'm over the moon! The best customer service! I will always be a customer, the clothes are of immaculate quality! The girl who attended my case was fast and very professional! Thank you very much!
Advertised and pictured as cotton and linen with draping fabrics. Actually is polyester and polyester/cotton blends. Cheaply made. I threw it in the garbage because sending it back costs too much and they do not refund your money. Also, this is the worst part, the clothing reeks of a strong chemical odor that I still cannot wash off of my hands after five hours. I doubt that this chemical is approved in the U.S. STAY AWAY!
I have so far waited 3 weeks for my order. I looked up tracking and the last it said was in San Francisco on the 12th. 8 days later, same message. I emailed but didn't get a response. If I had known this was coming from China, I would have passed it. The website said UK. Lost $100 it seems.
Sorry for your unsatisfied.
Could you tell us your order number so that we can check and handle this issue for you?
We valued your business and we will try our best to help you resolve the problem.
If you have any other questions, you can drop us an email ([email protected]) at any time and we will get back to you ASAP.
Have a nice day!
Best regards,
Roselinlin
Roselinlin is a scam. They put misleading photos in their ads on Google websites and when you order, they charge your credit card right away but you wait forever. Then you complain and complain about not receiving your order, and they give you some false tracking number which leads to nothing. Finally after six weeks you get a dirty plastic envelope from CHINA with your order in it and the clothes are NOTHING like in the ads. The sizing is all off, and despite saying the materials are 'cotton' they are only dry-cleanable. Very cheaply made goods and ones you would never buy if you could see or touch them in person. Now I have to try and get my money back. STAY AWAY FROM ROSELINLIN or ANY RETAILER NAMES YOU DON'T RECOGNIZE AS LEGIT when buying on the Internet.
Sorry for your unsatisfied.
Could you tell us your order number so that we can check and handle this issue for you?
We valued your business and we will try our best to help you resolve the problem.
If you have any other questions, you can drop us an email ([email protected]) at any time and we will get back to you ASAP.
Have a nice day!
Best regards,
Roselinlin
Ordered clothes from pop up website. My bad. It's been 10 weeks. No clothes. Tracking number is useless in the U.S. Emails from company are auto responses telling me to check tracking number and that there is no refunds.
Sorry for your unsatisfied.
Could you tell us your order number so that we can check and handle this issue for you?
We valued your business and we will try our best to help you resolve the problem.
If you have any other questions, you can drop us an email ([email protected]) at any time and we will get back to you ASAP.
Have a nice day!
Best regards,
Roselinlin
Fantastic problem solving and return process. Wonderful staff who took care of my problem very happy and smoothly. I would recommend this company to all my friends and family. Also of good quality.
I was hesitant to buy from this online store, but I'm so glad I did. The items arrived in the next few in perfect condition, the material is of good quality and are as seen online, models with excellent design, very good customer service. Thank you.
I am always happy with my purchases here, always!
That is very rare these days and in the midst of a pandemic.
Being able to buy clothes online that are truly true to size and also of great quality is just fantastic!
I always recommend his clothes to my friends and family and I will always continue to do so!
Thanks for being the way you are!
Clothes look cute online, but completely different - and cheap - in person. Sizing is WAY off - everything was huge on me, although it was my normal size. The worst part is their return policy: after waiting (literally) 2 months to receive the items, you have 15 DAYS to request a return - and then learn you have to pay return shipping. TO CHINA. Not worth the hassle or expense. I'll donate the clothes and not be fooled again. I'm pretty sure any positive reviews here are written by employees or people they have paid...
Sorry for your unsatisfied.
Could you tell us your order number so that we can check and handle this issue for you?
We valued your business and we will try our best to help you resolve the problem.
If you have any other questions, you can drop us an email ([email protected]) at any time and we will get back to you ASAP.
Have a nice day!
Best regards,
Roselinlin
Really wanted lightweight linen pants, thought I found them on Roselinlin site, ordered on May 4th, they charged me right away, then I waited till June 18th for the pants. Only tracking I got was that it went to carrier May 12th. Got stock answers to my email inquiries "link to the outdated tracking). Pants arrived and they are terrible quality. One pair is huge everywhere but the top of the waistband, have a 12 inch zipper for a 7 inch opening, but I just give up, lesson learned. Don't be fooled by the images online. These were $34 pants that could have come from a "Five Dollar" store.
Sorry for your unsatisfied.
Could you tell us your order number so that we can check and handle this issue for you?
We valued your business and we will try our best to help you resolve the problem.
If you have any other questions, you can drop us an email ([email protected]) at any time and we will get back to you ASAP.
Have a nice day!
Best regards,
Roselinlin
I had a little problem here and my order was not confirmed.
I wrote an email and solved my problem very quickly.
The service provided was incredible, a real credit to the team.
Thank you!
What a great team! Such good customer service, efficient, professional and go above and beyond to make your shopping experience a pleasant one. Definitely my favorite online store not only for their beautiful and well-made clothes, but also for their amazing equipment, nothing is too much trouble! Thank you!
Always happy with my purchases! Easy navigation, good products and it only takes a few days to reach me. I hope they bring more sparkling dresses! That would be appreciated
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Sorry for your unsatisfied.
Your claim/complaint t/feedback is very important to us. We will always strive to improve the quality and service of our products and strive to create a better shopping platform.
If you have any other questions, you can drop us an email ([email protected]) at any time and we will get back to you ASAP.
Have a nice day!
Best regards,
Roselinlin