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Roselinlin Reviews Summary
Roselinlin has a rating of 3.4 stars from 3,766 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Roselinlin most frequently mention online boutique, customer service and good quality. Roselinlin ranks 26th among Women's Clothing sites.
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All the rave reviews are true. I buy a lot of clothes online for business and personal things these girls are the best, warmest, really fast and friendly. Your package flies super fast, the range and inventory options are complete, I am a size 16, so I am very happy. Customer service is fantastic and there are no issues with returns and refunds, everything is fine.
Great quality items, great customer service, great packaging, and super fast delivery and return. So much confidence when shopping at this boutique.
Thanks girls
Put my order in in late March 2020. Still waiting for two dresses as of July 13 2020. Ridiculous to have to wait this long! No response from customer service
I ordered pants online, I wasn't sure, but honest reviews from them made me jump, and I couldn't be more glad I did. Fast delivery, great wrap and free proof of delivery for next time. I want to buy again and I don't care what I buy. Lovely experience
My experience in a recent purchase with this boutique was fantastic: fast, professional and personal. The shoes I ordered are fabulous, comfortable and very modern.
Ordered back in May. Didn't realize they were in China. Shame on me. But I still haven't received my order. Have contacted customer service and they just tell me due to COVID things are slow. They also refuse to refund my money.
I have bought here in the last 3 years, all good experiences. I like honest reviews online and being able to choose through body shape. I recently bought a dress from another company online (which I found horrible, no refund, just a credit note, and poorly done) and realized how good this boutique is: the clothes are of good quality, returns are offered and refunds and items arrive quickly. Just a place where I will buy clothes online.
This remarkable online shopping experience has been clearly designed by women for women. Think of quality products, advice and coordination of trends with reliable delivery. I love shopping on the internet here!
Best selection of clothes, customer service, combine beautiful designs with friendly online staff, great service feeling, I did a lot of shopping for clothes and accessories here
Online site easy to navigate and high quality clothing. Happy with the size of everything purchased and everything looks as good as online. Shipping was also quick and easy.
Stunning quality clothing, immediate store credit for returning something too small. The postage was super fast and the return process was simple. Great experience, I will buy again!
I was very excited to find this site as I have been looking for pure cotton dresses and shirts for a while, which are stylish and fashionable. When I received my order, 7 of the 10 items I ordered were not only polyester, but some kind of mix such that if you rubbed the material together it left you feeling as if you had scratched a chalk board, and it actually made a noise. I suspect it had recycled plastic material. The trousers they included were so badly made that the button hold was half sewn up, and the sizing completely off.
A waste of time and money, and they want you to pay for return shipping, when they have made false representation as to the material used. They should be shut down.
Sorry for your unsatisfied.
Your claim/complaint t/feedback is very important to us. We will always strive to improve the quality and service of our products and strive to create a better shopping platform.
If you have any other questions, you can drop us an email ([email protected]) at any time and we will get back to you ASAP.
Have a nice day!
Best regards,
Roselinlin
I had to wait over a month to get my items. However, they took the money out of my account right away. I emailed the company multiple times to find out where my order was and I always received the same blanket email with no response to my specific questions. The dresses I ordered were paper thin. The color of one of the shirts did not match the description on the website. Now I have no idea how to return these items. There is no contact phone number or address to return the items. I'm very frustrated with this experience.
Sorry for your unsatisfied.
Could you tell us your order number so that we can check and handle this issue for you?
We valued your business and we will try our best to help you resolve the problem.
If you have any other questions, you can drop us an email ([email protected]) at any time and we will get back to you ASAP.
Have a nice day!
Best regards,
Roselinlin
The dress I bought came super fast and the material was great too! Everyone congratulated me on the dress, I couldn't be happier
I was concerned that my item would not arrive in time for an event over the weekend as it did not have a tracking number, so I emailed them about it, they responded to me within 10 minutes of my email with the number of follow up. My dress arrived on the planned day. I am very happy with that and how friendly and helpful they were. I definitely found my new favorite online clothing store, there is so much variety!
I stumbled upon this boutique while searching the internet for my favorite jeans design, which nowhere seems to have similar designs. They had my size, 10% discount and free shipping, so they made me happy. My order was shipped approximately 8 hours after my purchase and I received it 2 weeks later! It really made it feel like a unique and personal experience that you just don't get much of these days, especially online. I couldn't be happier and I can't wait to talk about these girls on Instagram! I will definitely be back :) Cheers girls!
I needed help with a particular skirt size and the email customer service operator was very helpful and super nice. I have always loved the products and the quality here, so it was really nice to have someone so helpful and charming to add to my experience.
I just want to thank all of your great online staff!
I needed a dress at the last minute and they sent it to me in a few days! It was wonderful to keep me updated. The staff is very friendly and responds promptly.
Online shopping here is very easy.
Many options The clothes are of great quality. It came very fast. Excellent customer service, I'm not saying it lightly.
Chinese Sizes (Really Small)
Long Shipping Delay
Must return to China and pay for shipping and customs
Poor Quality
I am mad at myself for falling for this scam site
Sorry for your unsatisfied.
Your claim/complaint t/feedback is very important to us. We will always strive to improve the quality and service of our products and strive to create a better shopping platform.
If you have any other questions, you can drop us an email ([email protected]) at any time and we will get back to you ASAP.
Have a nice day!
Best regards,
Roselinlin
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Sorry for your unsatisfied.
Could you tell us your order number so that we can check and handle this issue for you?
We valued your business and we will try our best to help you resolve the problem.
If you have any other questions, you can drop us an email ([email protected]) at any time and we will get back to you ASAP.
Have a nice day!
Best regards,
Roselinlin