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The company, Roomster, exhibits a polarized reputation among its users. Positive feedback highlights the platform's user-friendly interface and a variety of affordable listings, with some customers successfully finding suitable rooms. However, significant concerns overshadow these strengths, including deceptive practices regarding message visibility, a lack of genuine leads, and inadequate customer support. Many users express frustration over payment models that feel exploitative, alongside reports of scams and unresponsive service. Overall, while some appreciate the platform's potential, the prevailing sentiment suggests a need for improved transparency and customer care to enhance user trust and satisfaction.
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Room, address registration possible. Budget is 400-450 euro.
Due to a lack of screening- I received numerous offers to rent a room for less than the dollar amount/asking rate. People are very important to me. However, I don't want to waste my time shucking for clams and then guessing about a lot of people's personalities simply to rent a room. A few years ago- I attempted to use this service. I dismissed it as a rabbit hole. I got myself into difficulty again, assuming that a second chance and the passage of time would help. In the aftermath- Every day, I get emails telling me that we miss you and that I should come back and list with us. Furthermore, how is it possible that so-and-so sent you a message after I removed the listing (mucho bomb emails)? Something doesn't feel quite right to me—or maybe I just prefer the feeling of obtaining a good deal. I observed that the cost of using the service had increased by 20%. Follow your instincts; if something feels unfair, it most likely isn't bad indigestion.
I have several messages could not get in. I now know that I had to pay for the subscription which is fine but I did not realize this. Thanks
I think that the messaging isn't very good. The fact that it is blocked behind a paywall makes it unappealing to use. I can't put my contact information in the description so people can easily follow up with me.
Not the best experience. Too many scammers. Why do we have to pay to respond to people? Customer service is rude.
Stop charging €10,99 to receive messages. Be more friendly for people for example charge €2,99
It took me a day to find your chat support. Am still mystified how to find out about other User accounts. Still exploring what your service provides.
The need to sign up for messaging connection was not evident.
I don't like that I have to stop an auto renewal. I should be asked if I want to continue.
Great site! So much potential in finding possible roommates to with. Posting was easy!
Please don't charge to message people... if we're looking for a room... it's ridiculous. Why not just charge tonjoim? How are we to get a room of we have to pay to talk and the prices are ridiculously high for a short period? 9.99 for one week of replying to messages... it's ridiculous!
Good so far, a bit of a learning curve to know how to use the platform
Finding interested parties, but no one seems serious. Getting ghosted for no apparent reason and/or meeting interested people once who act like they like the place and then they disappear or back off.
The App is wonky. It keeps erasing information that I put in. It has taken me almost a week to get the forms filled out.
Answer: We do not post on Craigslist and do not spam or send any messages like this.
Answer: Roomster has a 24/7 fully staffed Help Desk. Please login to your account and you will receive excellent customer service.
Answer: Roomster has a 24/7 fully staffed Help Desk. Please login to your account and you will receive excellent customer service.
Answer: These are untrue statements. We have asked our many satisfied customers to post their positive experiences about Roomster to counteract the negative, and mostly untrue statements posted about us. If you notice that Sitejabber has negative reviews of almost every company doing business in the united states. If it was all true, there would be no business left and everyone would be out of work. People never write good reviews, people love to be negative. Its sad.
Answer: Hi Aminah, Roomster did not post that ad on Craigslist, we did not create that link and there fore we can not offer support for it. This looks to be one of our affiliates, who should not be doing this. We will be removing this person from our affiliate program. Thank you for bringing this to our attention.
Answer: That makes little to no sense. Undeleted? What does that even mean? N you want to create an account after you deleted it? Go ahead.
Answer: Roomster has a 24/7 fully staffed Help Desk. Please login to your account and you will receive excellent customer service.
Roomster connects people at all price points, in 192 countries. With 24/7 customer service and an always expanding community of users, Roomster is the best way for people to monetize their extra space and make it available to a membership of authentic...

