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Roomster Reviews Summary
The company, Roomster, exhibits a polarized reputation among its users. Positive feedback highlights the platform's user-friendly interface and a variety of affordable listings, with some customers successfully finding suitable rooms. However, significant concerns overshadow these strengths, including deceptive practices regarding message visibility, a lack of genuine leads, and inadequate customer support. Many users express frustration over payment models that feel exploitative, alongside reports of scams and unresponsive service. Overall, while some appreciate the platform's potential, the prevailing sentiment suggests a need for improved transparency and customer care to enhance user trust and satisfaction.
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Does any one have a no-pay? 1 of the 4 choices should. It appears as if i had the 1st couple of days I did; cause i replied for 2 or 3 days & now i have to pay. If tenant. Roommate, house, or room was not in the mix none of thiscould work. Each needs the other to function
The app provides no value without payment. Maybe offer a free trial and/or a 'connection fee' in the event that the user actually makes progress with a tangible lead
Why would ii use more than one card to pay fo my subscription
Why am I getting messages when I haven't posted anything
Tricky sending me inquires about people in Lousiana while I have room for rent in austin
It's very inconvenient that I have to pay to see rooms. If you want to charge me once I see something that I'm interested it that's fine but you block more content than any other room search website I've tried
Bad you have to pay to see the messages. I don't understand why they ask for money to read the messages and it is very expensive.
Bad you have to pay to see the messages.
Looks like roomster never saved the profile I created.
Roomster makes it easy for people to connect.
If you're renting out space in your home, or looking for a nice place to live, they really make it possible to find a place that you are comfortable with
Too expense, full of scams you do little about, auto-messages for every single listing make the app impossible to use, please refund me i/'ve given you $24 for nothing in return. No thanks!
It's annoying you see a fantastic Ad and it doesn't exist once you've gotten on Roomster.
I am in a big transition - I raided great kids and then took care of my aging parents during covid - it was a hot mess - of course - your amazing Roomster Platform gave me a way to explore new homing options as I grow my work and travel life - could NOT be MORE GRATEFUL - Mary / Wheaton, IL
I'm looking for room, so I think this will helpful for me!
I feel like It would be an even better experience if you allowed people to message each other freely within the first few weeks of creating the account.
Most people do not respond at all. It's frustrating.
I don't want to pay that much to send a singular message.
Lets see. Why charge 12 bucks just to use the service for 7 days. Would a buck a day not be fair?
Not clear on what is happening and why you are asking me to pay.
Your buisiness model should be clear to the customer atleast to the extent for the customer to understand what are they paying for
Just a little confusing but gonna get the hang of it!
Good prices and wide variety. If it results in me getting an apartment, the price will be well worth it.
From the business
Roomster connects people at all price points, in 192 countries. With 24/7 customer service and an always expanding community of users, Roomster is the best way for people to monetize their extra space and make it available to a membership of authentic...
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members