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Roomster

2.7

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Roomster Reviews Summary

The company, Roomster, exhibits a polarized reputation among its users. Positive feedback highlights the platform's user-friendly interface and a variety of affordable listings, with some customers successfully finding suitable rooms. However, significant concerns overshadow these strengths, including deceptive practices regarding message visibility, a lack of genuine leads, and inadequate customer support. Many users express frustration over payment models that feel exploitative, alongside reports of scams and unresponsive service. Overall, while some appreciate the platform's potential, the prevailing sentiment suggests a need for improved transparency and customer care to enhance user trust and satisfaction.

This summary is generated by AI, based on text from customer reviews

service
368
value
341
shipping
168
returns
236
quality
424

We monitor reviews for authenticity

New York
5 reviews
10 helpful votes
Follow Jay S.
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After looking unsuccessfully for a roommate for my new place I came across Roomster through a friends recommendation. The site was super easy to use and there tons of listings for rooms as well as people looking for shares. I signed up for a 7 day subscription and found a roommate within 48 hrs! Highly recommend this site to anyone looking for roommates or a place to share

Date of experience: October 1, 2014
NL
1 review
7 helpful votes
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Roomster has lots of rooms in New York. I found a noticeable room in NY. My room contains great conditions as I need. Its so comfortable to stay. I just like it. I took this from many of rooms in Roomster. I just give 4 star for Roomster cause, I think there has many better rooms than my one. Ha ha.

Date of experience: October 1, 2014
Arizona
2 reviews
5 helpful votes
Follow Adrianna L.
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I joined on www.roomster.com just couple of weeks ago. Roomster.com was so useful. I found a roommate on this Saturday. My roommate is studing now. She is very nice, friendly & responsible. I appriciate the services of roomster.com.

Date of experience: September 30, 2014
Bangladesh
1 review
4 helpful votes
Follow Aminul B.
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Roomster has lots of rooms in Los angeles. I found a noticeable room in LA. My room contains great conditions as I need. Its so comfortable to stay. There has a nice playground in front of my room. I just like it. I took this from many of rooms in Roomster. I just give 4 star for Roomster cause, I think there has many better rooms than my one. Ha ha.

Date of experience: September 30, 2014
GB
1 review
7 helpful votes
Follow Dana M.
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I signed up on Roomster to find a Room near South Florida. Within 09 days I found a nice looking Room that I aspect. Roomster charged my credit card $14.95 but, I'm so happy with their service and I found a beautiful Room near New York that I want. Thanks Roomster...

Date of experience: September 30, 2014
Australia
3 reviews
10 helpful votes
Follow PaulW F.
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I am 20 years old and I live with a man who is 35 and he is not friendly. So I required a new room which I need a man who is friendly. I found a suitable room only for $450.00/month in the site which name was Roomster.com. This site is really awesome and helpful site. Roomster’s service is best.

Date of experience: September 28, 2014
Argentina
1 review
7 helpful votes
Follow Earle A.
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I want to spend my vacation with my family so i required a 3 bedroom apartment for 1 month in Texas. I found some apartments but those costs are very high. So i search Roomster.com for a nice apartment and found a big apartment with cheap rate. What a site it is! I found the site to be easy to use and straight forward. I think it is the best site in USA for rental. Thanks ROOMSTER

Date of experience: September 28, 2014
Arizona
1 review
8 helpful votes
Follow Willard P.
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I appreciate the services of ROOMSTER. I have just found a Room from many of beautiful rooms on there. The customer representatives are very helpful of Roomster. It works for me, for all of this I want to give 5 stars to Roomster.

Date of experience: September 28, 2014
GB
3 reviews
4 helpful votes
Follow Florry A.
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It's the best time for me; I got a Room here in NY yesterday. All of its credit goes to ROOMSTER.COM. My room is very nice & comfortable. All of its facility I enjoying only for $480.00/month. Thank you very much www.roomster.com

Date of experience: September 27, 2014
Germany
2 reviews
7 helpful votes
Follow Felicia R.
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I was in hesitation to use roomster.com. But my uncle was confirmed about roomster that it is the best website for searching rooms. Then, I signed up on roomster.com, it surprised me, within only 2 weeks I found a nice room that I really want. Now I can say, ROOMSTER IS BEST.

Date of experience: September 27, 2014
Bangladesh
4 reviews
18 helpful votes
Follow Vance C.
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Yesterday i required a room immediately so my friend told to search in Roomster.com. Very soon I found a Room only for $450.00/month and rented this room easily. T's really a beautiful room as I want. So I think in USA Roomster.com in the best rental website. Roomster was great.

Date of experience: September 27, 2014
NL
2 reviews
3 helpful votes
Follow Sherry A.
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I have had MANY great experiences using this website! Great idea and I highly recommend using! My cousin told me about this website then I went to Roomster and found a roommate(Marie). She is very nice & responsible. I am staying with her still now. All of this credit goes to Roomster.com. Thank you very mych roomster.com.

Date of experience: September 26, 2014
New York
2 reviews
12 helpful votes
Follow Andy B.
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The only reason I list one star is they won't let you list zero... biggest scam ever. They do list that it renews automatically but I can see how it creeps up and renews if you don't cancel it as soon as you start it like I did. 30 days is enough to see if it was a good as billed. What a joke - there are supposedly 'new' listings added all the time but when you click on it he/she is looking for a room 7/2012! I have a place close to WDW and am looking for a roommate who works at WDW or Universal. There is a photo of a girl in front of the Epcot globe - I'm thinking could be a good match so I email her and never hear back (right age range, and all other info exactly the same as mine) never heard back. They must seed the site regularly with these bogus ads to keep suckers like me paying the monthly rate before we cancel.

Date of experience: September 25, 2014
John S. — Roomster Rep
over a year old

The review by Andy is unfair and conjecture. Its insane to think that we create any accounts on the site. We can't help it if people did not want to live with Andy. Regarding old ads, this is also untrue we remove profiles every 30 days. If a member logins and uses their Roomster account again, it is up to the member to update their information so that it is current. We can not be responsible for the text on each profile on the site. Sorry you don't like our site Andy, but your review is unfair, rude and lacking any facts.

Bangladesh
1 review
2 helpful votes
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Dear all brother roomster.com is not a spam. Because if roomster would become a spam then roomster.com never refund the customers money. But many of the customer got his money back. Roomster want to business in market. I love roomster.com.So I tell everyone roomster is great.
Thanks.

Date of experience: September 25, 2014
District of Columbia
1 review
3 helpful votes
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I love this site!
September 25, 2014

I love this site! It is great for finding ROOMMATES for picking up a good deal here and there. After my brother told me about it, I went to that site & found a cool Roommate & I am staying with her still now. Very happy with the overall experience with this site! Thank you ROOMSTER.

Date of experience: September 25, 2014
Bangladesh
1 review
4 helpful votes
Follow DJ R.
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Either way, I have had MANY great experiences via this website! Great idea and I highly recommend for using!
This site has been immensely helpful in so many ways to find a responsible Roommate or beautiful Rooms to rent.

Date of experience: September 24, 2014
Spain
1 review
8 helpful votes
Follow Barbara L.
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Fantastic website for finding Rooms & Roommates!

Roomster is an awesome website that helps to find choice-able Rooms & nice, clean, responsible Roommates around the world. I was seeking a Roommate & I found one already by this wondering website. That's why I just giving 5 out of 5 stars.

Thanks allot Roomster.

Date of experience: September 23, 2014
Arkansas
3 reviews
15 helpful votes
Follow TQ R.
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Make sure to read the fine print. I thought I signed up for a 3-day service for $5 and then three months later I realized I was being charged $30 a month for an "upgraded service...

Date of experience: September 22, 2014
John S. — Roomster Rep
over a year old

Tiequin Roquerre contacted us in September about a subscription that was purchased in July! We issued the customer a prompt courtesy refund of the last charge of $29.95 to her Credit Card, she then posted this negative review.

Bangladesh
2 reviews
15 helpful votes
Follow -Nil B.
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Roomster is an awesome Roommate matching website I think. But some of people were lose their money cause, they didn't read the agreement as well.

Date of experience: September 20, 2014
Illinois
1 review
23 helpful votes
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Consumers beware!
September 17, 2014

Consumers beware! Roomster has taken to clogging the room and apartment listings in Craigslist with dozens and dozens of fake ads. It's so frustrating! When you shoot a text to the person posting the ad, you get a reply that includes a link to one of Roomster's many bogus mirror sites. Then you're urged by the party you contacted to sign up in order to look up more details about the room. Signing up, though, is just a way to lure you into paying their ridiculous subscription fees-- otherwise you have no way of accessing messages from individuals you've contacted through the site. If you get one of Roomster's links, just ignore it. This is a total scam and rip-off. And an outrageous abuse of Craigslist, which is meant to be an open, free community forum. Not a place to siphon people off to some scam website.

Date of experience: September 16, 2014

From the business

Roomster connects people at all price points, in 192 countries. With 24/7 customer service and an always expanding community of users, Roomster is the best way for people to monetize their extra space and make it available to a membership of authentic...


roomster.com
Founded in 2003
Miami Beach, FL