Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
The company, Roomster, exhibits a polarized reputation among its users. Positive feedback highlights the platform's user-friendly interface and a variety of affordable listings, with some customers successfully finding suitable rooms. However, significant concerns overshadow these strengths, including deceptive practices regarding message visibility, a lack of genuine leads, and inadequate customer support. Many users express frustration over payment models that feel exploitative, alongside reports of scams and unresponsive service. Overall, while some appreciate the platform's potential, the prevailing sentiment suggests a need for improved transparency and customer care to enhance user trust and satisfaction.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
I required a room in ABSECON, NEW JERSEY and I search in Roomster.com. I totally wonder to see that there are many rooms.So I rent my room according to my budget.So Roomster is the best site in usa. I recommend this site all time. Thanks Roomster.
Roomster helps me to find out any room as I needed. And many of room’s cost are reasonable. I renting my room with in 7 days and this is possible only for roomster.com. So I am very pleased with Rommster.com. So I want to give Roomster 5 on 5 star.
SCAM SCAM SCAM. Do not use this website it us ULTRA scammy and doesn't weed out scammers. It also makes you pay to see messages. Here's an example of a scam I received:
*when I first received a reply I got pictures of apartment and the girl, perfect English. Must have been form letters. Now I receive totally awful written English and upfront deposit and first month rent at 1300USD in moneygram THEN see the apartment. DON'T FALL PREY to these scams!
Thank you for your reply and the details about yourself. Reading about you really got me convinced that you will be more than a perfect roommate. I wish i could the room now but i am out of town on independent research and that was why i sent you those interior pictures of the apartment for your viewing. Perhaps, i rarely stay at home during the day due to tight schedules owing to my mix jobs and that was why i sent you those interior pictures of the apartment for your viewing. The lease terms are irresistible and tenant's favorable and perhaps, it will be written as condition in the lease agreement that you have not be shown the room but only sent the interior's pictures and that if, upon your arrival, you do not like what you see then your deposit will be refunded to you immediately effectively.
I will help you to get the room secured and reserved till your moving in day. I don't have any problem having you in the apartment and you will have a full access in the apartment. The bedroom is fully furnished and there is a desk inside the bedroom. The lease is month to month and you can extend your stay if you wish to do so when you are satisfied with your first month stay. You will have to make the first month lease together with the security deposit to my mom via moneygrammoney transfer or bank deposit to get the room secured and reserved till your moving in day.
I am an actor. In my house, I wanted renting one room and went many sites but I didn't. At last I take help from Roomster.com and within couple of weeks I was able renting my room. What a fantastic website this is! Thanks Roomster. Its service qualities is best
I used to live with my family. For educational purpose, I shifted to Los Angeles. There I was in dire of a room. One of my classmate gave me the address of Roomster website. In that website I got a suitable room for me.
I don't ever see in such of this website like Roomster. This is a wonderful website in USA. Roomster helps me to find out any room as I needed.And many of room's cost are very cheap. I renting my room with in 10 days and this is possible only for roomster.com. So I am very pleased with Rommster.com.So I want to give Roomster in 5 star and I always use Roomster.com
Some people are always hesitated to room renting. But I can say them that they should use Roomster without any hesitation. Because I found the site to be easy to use and straight forward. I found a suitable room only for $450.00/month. I recommend this all time.
For our job I and my friend lived in Texas and we required a room including two bed. For renting we took help from Roomster and we get nice, peaceful and comfortable room in Texas and its cost was only 700$/month. I found the site to be easy to use and straight forward. If you need Rooms you can go without any hesitation. I recommend this all time. So i think Roomster.com is a helpful site.
In Roomster there are many rooms in LA. Any times when I go LA I take help from Roomster.com because its room's qualities are best and peaceful also cheap rates per month. I found the site to be easy to use and straight forward.
Suddenly my roomates left my room so emergency I required a roomrte. I don't like smoking. For this I went to search Roomster a person who is not smoker. I found my roomate and I totally wonder that here are many rooms and roomates. So no doubt that Roomster is best. I recommend this all time.
I required a room then my friend told me about Roomster but i was hesitating. But when i got my room within 10 days all of my hesitation are gone. I found the site to be easy to use and straight forward. If you need Rooms you can go without any hesitation. I recommend this all time.
Roomster.com is the best site for room renting because I rent my choiceable room with in 7 days only. For this reason I love Roomster.com.So I can say now to everyone that Roomster.com is a helpful site. Rooster's service & quality is awesome.Its customer service was great. Thanks roomster.com
I am satisfied for about the services of roomster cause, I got into my new room within only a week.
Got this room only for roomster.com. I went & search on Roomster.com and I typed in the search box my budget and location then I got my nice room within a week only.
In the last week I posted an ad in Roomster.com for renting my room. In yesterday someone rented this room. Rooster’s service & quality is awesome. What a fantastic website this is! So i think Roomster.com is best. Its customer service was great. Thanks roomster.com
I am very happy now. I just found a nice room that I aspect. I have to pay only $510.00 for this per month. I am very very happy!
I live with my family but I want to go to LOS ANGELES for my study. For my study I want to stay there.So i need a room immediately and I go to search to roomster.com and I see there are many rooms in LOS ANGELES.So easily I rent my room with in some days. Rooster's service & quality is awesome. Thanks
It's a great time for me cause, I just found a Room. I spent only $400.00 per month. I am happy at all for this. Hurry up! If you need Rooms you can go without any hesitation. I recommend this all time. Thanks Roomster.com.
I always support Roomster.com because when I needed any room then I took it from Roomster.com within 2 weeks according to my choice. I found the site to be easy to use and straight forward. So I can say that Roomster is best.
Roomster is an awesome website that helps to find choice-able Rooms & nice, clean, responsible Roommates around the world. I was seeking a Roommate & I found one already by this wondering website. That's why I just giving 3 out of 3 stars.
It is the perfect place to hunt for Rooms & Roommates. It's worked out for me finding a nice & clean Roommate. There has lots of quality rooms available for rent.
Answer: We do not post on Craigslist and do not spam or send any messages like this.
Answer: Roomster has a 24/7 fully staffed Help Desk. Please login to your account and you will receive excellent customer service.
Answer: Roomster has a 24/7 fully staffed Help Desk. Please login to your account and you will receive excellent customer service.
Answer: These are untrue statements. We have asked our many satisfied customers to post their positive experiences about Roomster to counteract the negative, and mostly untrue statements posted about us. If you notice that Sitejabber has negative reviews of almost every company doing business in the united states. If it was all true, there would be no business left and everyone would be out of work. People never write good reviews, people love to be negative. Its sad.
Answer: Hi Aminah, Roomster did not post that ad on Craigslist, we did not create that link and there fore we can not offer support for it. This looks to be one of our affiliates, who should not be doing this. We will be removing this person from our affiliate program. Thank you for bringing this to our attention.
Answer: That makes little to no sense. Undeleted? What does that even mean? N you want to create an account after you deleted it? Go ahead.
Answer: Roomster has a 24/7 fully staffed Help Desk. Please login to your account and you will receive excellent customer service.
Roomster connects people at all price points, in 192 countries. With 24/7 customer service and an always expanding community of users, Roomster is the best way for people to monetize their extra space and make it available to a membership of authentic...


Heidi Ruhling! I can not believe the review that you wrote about our company. I see
That you never contacted us about the issue, never asked for your
Money back and did not flag or report any users as scammers! You gave us no
Opportunity to help you... and that's too bad. We do work to remove
Scammers! Block ips, remove accounts, flagging/reporting feature.
Your review is hurtful and effect the efforts and the jobs of the
Employees of of Roomster, Our only interest is to help! We can not be responsible for the actions of others. This is unfair of you!
Best,
John