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Roomster

2.7

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Roomster Reviews Summary

The company, Roomster, exhibits a polarized reputation among its users. Positive feedback highlights the platform's user-friendly interface and a variety of affordable listings, with some customers successfully finding suitable rooms. However, significant concerns overshadow these strengths, including deceptive practices regarding message visibility, a lack of genuine leads, and inadequate customer support. Many users express frustration over payment models that feel exploitative, alongside reports of scams and unresponsive service. Overall, while some appreciate the platform's potential, the prevailing sentiment suggests a need for improved transparency and customer care to enhance user trust and satisfaction.

This summary is generated by AI, based on text from customer reviews

service
368
value
341
shipping
168
returns
236
quality
424

We monitor reviews for authenticity

Pennsylvania
1 review
0 helpful votes
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Free mode is a joke, not happy with the auto-renewal

Date of experience: August 5, 2020
California
1 review
1 helpful vote
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This should free
September 4, 2020

This should free. Stop trying to
Find ways to charge people unnecessary money. Especially during a pandemic

Date of experience: August 5, 2020
Indiana
1 review
0 helpful votes
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Site needs to be more user friendly
September 4, 2020

Site needs to be more user friendly. Is there a tutorial or a FAQ?

Date of experience: August 4, 2020
Washington
1 review
0 helpful votes
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Without the payment option, there is little that you can do with the information given. I love the matches as well as the user friendly platform.

Date of experience: August 4, 2020
Virginia
1 review
1 helpful vote
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Many of the pages fail to load and I don't like being prompted to pay for every single service.

Date of experience: August 4, 2020
Canada
1 review
1 helpful vote
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There are a lot of scams on this site
September 2, 2020

There are a lot of scams on this site. But I'm desperate for a new place so here I am.

Date of experience: August 3, 2020
Washington
1 review
0 helpful votes
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It did not take my paypal for two days... Kinda wierd.
Also the last roommate I got from here was a nightmare.

Date of experience: August 3, 2020
Minnesota
1 review
0 helpful votes
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I like this app because it links your Facebook page.

Date of experience: August 3, 2020
Italy
1 review
0 helpful votes
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Per chattare mi è toccato pagare e parecchio. Sarebbe stato bello capirlo prima perchè non avrei messo il mio appartamento su questo sito

Date of experience: August 3, 2020
New York
1 review
0 helpful votes
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Hopefully this will be my last stop to find a apartment!

Date of experience: August 2, 2020
Georgia
1 review
0 helpful votes
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I think the subscription should end immediately. I do not understand why it is a recurring payment.

Date of experience: August 2, 2020
New York
1 review
0 helpful votes
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I don't see the need in paying to check messages. With out this function this breaks the entire usage of the app. You should be a shamed at least during covid wave this fee or discount it!

Date of experience: August 2, 2020
California
1 review
0 helpful votes
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It's texpesive why greed only human behavior in world inhuman all adults see enf planet my proof adults not kids doinor ev sgilts all onlyKe isdue dcant she A thing

Date of experience: August 1, 2020
Florida
1 review
0 helpful votes
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I have never received any apartment offers in the past or present.

Date of experience: August 1, 2020
Germany
1 review
0 helpful votes
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August 31, 2020

Date of experience: August 1, 2020
Nebraska
1 review
0 helpful votes
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I find it annoying that I have to pay to message someone back.

Date of experience: August 1, 2020
Illinois
1 review
0 helpful votes
Follow Bridgette Z.
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Very resourceful it's just trying to make sure these places are legit

Date of experience: August 1, 2020
Washington
1 review
0 helpful votes
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The message system is stupid
August 31, 2020

The message system is stupid. You should be able to connect to people's Facebook accounts and numbers without having to pay you 8$ with a recurring fee

Date of experience: July 31, 2020
Florida
1 review
0 helpful votes
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Allow us to access some sort of communication without having to buy a trial. What's the point in even having a site then.

Date of experience: July 31, 2020
Pennsylvania
1 review
0 helpful votes
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Good user interface
July 31, 2020

Good user interface. Pictures load clear and quick.

Date of experience: July 31, 2020

From the business

Roomster connects people at all price points, in 192 countries. With 24/7 customer service and an always expanding community of users, Roomster is the best way for people to monetize their extra space and make it available to a membership of authentic...


roomster.com
Founded in 2003
Miami Beach, FL