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The company, Roomster, exhibits a polarized reputation among its users. Positive feedback highlights the platform's user-friendly interface and a variety of affordable listings, with some customers successfully finding suitable rooms. However, significant concerns overshadow these strengths, including deceptive practices regarding message visibility, a lack of genuine leads, and inadequate customer support. Many users express frustration over payment models that feel exploitative, alongside reports of scams and unresponsive service. Overall, while some appreciate the platform's potential, the prevailing sentiment suggests a need for improved transparency and customer care to enhance user trust and satisfaction.
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Free mode is a joke, not happy with the auto-renewal
This should free. Stop trying to
Find ways to charge people unnecessary money. Especially during a pandemic
Site needs to be more user friendly. Is there a tutorial or a FAQ?
Without the payment option, there is little that you can do with the information given. I love the matches as well as the user friendly platform.
Many of the pages fail to load and I don't like being prompted to pay for every single service.
There are a lot of scams on this site. But I'm desperate for a new place so here I am.
It did not take my paypal for two days... Kinda wierd.
Also the last roommate I got from here was a nightmare.
I like this app because it links your Facebook page.
Per chattare mi è toccato pagare e parecchio. Sarebbe stato bello capirlo prima perchè non avrei messo il mio appartamento su questo sito
Hopefully this will be my last stop to find a apartment!
I think the subscription should end immediately. I do not understand why it is a recurring payment.
I don't see the need in paying to check messages. With out this function this breaks the entire usage of the app. You should be a shamed at least during covid wave this fee or discount it!
It's texpesive why greed only human behavior in world inhuman all adults see enf planet my proof adults not kids doinor ev sgilts all onlyKe isdue dcant she A thing
I have never received any apartment offers in the past or present.
I find it annoying that I have to pay to message someone back.
Very resourceful it's just trying to make sure these places are legit
The message system is stupid. You should be able to connect to people's Facebook accounts and numbers without having to pay you 8$ with a recurring fee
Allow us to access some sort of communication without having to buy a trial. What's the point in even having a site then.
Good user interface. Pictures load clear and quick.
Answer: We do not post on Craigslist and do not spam or send any messages like this.
Answer: Roomster has a 24/7 fully staffed Help Desk. Please login to your account and you will receive excellent customer service.
Answer: Roomster has a 24/7 fully staffed Help Desk. Please login to your account and you will receive excellent customer service.
Answer: These are untrue statements. We have asked our many satisfied customers to post their positive experiences about Roomster to counteract the negative, and mostly untrue statements posted about us. If you notice that Sitejabber has negative reviews of almost every company doing business in the united states. If it was all true, there would be no business left and everyone would be out of work. People never write good reviews, people love to be negative. Its sad.
Answer: Hi Aminah, Roomster did not post that ad on Craigslist, we did not create that link and there fore we can not offer support for it. This looks to be one of our affiliates, who should not be doing this. We will be removing this person from our affiliate program. Thank you for bringing this to our attention.
Answer: That makes little to no sense. Undeleted? What does that even mean? N you want to create an account after you deleted it? Go ahead.
Answer: Roomster has a 24/7 fully staffed Help Desk. Please login to your account and you will receive excellent customer service.
Roomster connects people at all price points, in 192 countries. With 24/7 customer service and an always expanding community of users, Roomster is the best way for people to monetize their extra space and make it available to a membership of authentic...

