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Roomster

2.7

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Roomster Reviews Summary

The company, Roomster, exhibits a polarized reputation among its users. Positive feedback highlights the platform's user-friendly interface and a variety of affordable listings, with some customers successfully finding suitable rooms. However, significant concerns overshadow these strengths, including deceptive practices regarding message visibility, a lack of genuine leads, and inadequate customer support. Many users express frustration over payment models that feel exploitative, alongside reports of scams and unresponsive service. Overall, while some appreciate the platform's potential, the prevailing sentiment suggests a need for improved transparency and customer care to enhance user trust and satisfaction.

This summary is generated by AI, based on text from customer reviews

service
368
value
341
shipping
168
returns
236
quality
424

We monitor reviews for authenticity

Florida
1 review
0 helpful votes
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There is almost nothing but Fraud and bait and switch. I have had 14 attempts to hack my comp from Your! Site. Thank God for quality firewalls and my protection programs.

Date of experience: August 20, 2020
Michigan
1 review
0 helpful votes
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Your rates are way too high for the service provided. Most of the members don't even respond to the messages sent.

Date of experience: August 19, 2020
Minnesota
1 review
0 helpful votes
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Seems like a lot of inactive accounts
September 30, 2020

Seems like a lot of inactive accounts. There is not much competition in this space so I have come back despite not having success in the past.

Date of experience: August 19, 2020
California
1 review
1 helpful vote
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I bought a subscription on my iphone for 9.99 and i wont show up so i had to purchase a nother on my computer and so now im out $18

Date of experience: August 19, 2020
Nebraska
1 review
0 helpful votes
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Kind of ridiculous how annoying the process is to get an account, and even pay just to receive messages as if this was a dating website. I will admit aside from those the website is beautiful and easy-ish to navigate

Date of experience: August 18, 2020
California
1 review
0 helpful votes
Follow Marielle R.
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Not a fan of how much I'm being billed for things.

Date of experience: August 17, 2020
Ohio
1 review
0 helpful votes
Follow Antwain G.
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App is great just don't like you have to pay for a subscription to check messages

Date of experience: August 17, 2020
California
1 review
1 helpful vote
Follow Aimee P.
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SCAM
September 30, 2020

This site is full of scams. I went back and forth, doing everything I could to avoid a loss but I was screwed. Meranda Mooore contact me and scammed me. Don't trust this site. Watch out or MERANDA MOOORE.

Date of experience: August 17, 2020
New Zealand
1 review
0 helpful votes
Follow Priscilla V.
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I haven't actually used roomster properly because I don't have any I. D at the moment

Date of experience: August 16, 2020
Canada
1 review
0 helpful votes
Follow Shayna I.
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Slightly confusing that I already had an account but it was letting me set up a duplicate account.

Date of experience: August 16, 2020
California
1 review
0 helpful votes
Follow Raquel F.
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I got a good roommate Once through here so ill try again. Ty

Date of experience: August 16, 2020
California
2 reviews
0 helpful votes
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I have not yet experienced...
August 16, 2020

I have not yet experienced...
More will be revealed.

Date of experience: August 16, 2020
Ireland
1 review
0 helpful votes
Follow Aisling D.
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Why is the price gone up
September 30, 2020

Why is the price gone up. Used to love this app was happy to pay €1 a week but now €7 25 a week. I will be leaving and not ever using again

Date of experience: August 15, 2020
Canada
1 review
0 helpful votes
Follow Patricia K.
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Wasting time looking at lots of responses that do not match the stated gender requirement or price range for my listing

Date of experience: August 14, 2020
California
1 review
0 helpful votes
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.
August 14, 2020

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Date of experience: August 14, 2020
District of Columbia
1 review
0 helpful votes
Follow Sarah D.
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I try to search for short term home needs that is great help...

Date of experience: August 14, 2020
Massachusetts
1 review
0 helpful votes
Follow gil m.
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Bad leads..
September 30, 2020

Bad leads. Non responsive. Only renewing because i am desperate

Date of experience: August 14, 2020
Germany
1 review
0 helpful votes
Follow John W.
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Have been sent to this site off and on to only once be in contact with the proper person for a rental transaction.

Date of experience: August 13, 2020
Tennessee
1 review
1 helpful vote
Follow Brooke Y.
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Not happy with it so far because apparently nobody reads a profile before sending a message.

Date of experience: August 13, 2020
New York
1 review
0 helpful votes
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The prices could be lower for us who have a limited budget.

Date of experience: August 13, 2020

From the business

Roomster connects people at all price points, in 192 countries. With 24/7 customer service and an always expanding community of users, Roomster is the best way for people to monetize their extra space and make it available to a membership of authentic...


roomster.com
Founded in 2003
Miami Beach, FL