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The company, Roomster, exhibits a polarized reputation among its users. Positive feedback highlights the platform's user-friendly interface and a variety of affordable listings, with some customers successfully finding suitable rooms. However, significant concerns overshadow these strengths, including deceptive practices regarding message visibility, a lack of genuine leads, and inadequate customer support. Many users express frustration over payment models that feel exploitative, alongside reports of scams and unresponsive service. Overall, while some appreciate the platform's potential, the prevailing sentiment suggests a need for improved transparency and customer care to enhance user trust and satisfaction.
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There is almost nothing but Fraud and bait and switch. I have had 14 attempts to hack my comp from Your! Site. Thank God for quality firewalls and my protection programs.
Your rates are way too high for the service provided. Most of the members don't even respond to the messages sent.
Seems like a lot of inactive accounts. There is not much competition in this space so I have come back despite not having success in the past.
I bought a subscription on my iphone for 9.99 and i wont show up so i had to purchase a nother on my computer and so now im out $18
Kind of ridiculous how annoying the process is to get an account, and even pay just to receive messages as if this was a dating website. I will admit aside from those the website is beautiful and easy-ish to navigate
Not a fan of how much I'm being billed for things.
App is great just don't like you have to pay for a subscription to check messages
This site is full of scams. I went back and forth, doing everything I could to avoid a loss but I was screwed. Meranda Mooore contact me and scammed me. Don't trust this site. Watch out or MERANDA MOOORE.
I haven't actually used roomster properly because I don't have any I. D at the moment
Slightly confusing that I already had an account but it was letting me set up a duplicate account.
I got a good roommate Once through here so ill try again. Ty
Why is the price gone up. Used to love this app was happy to pay €1 a week but now €7 25 a week. I will be leaving and not ever using again
Wasting time looking at lots of responses that do not match the stated gender requirement or price range for my listing
I try to search for short term home needs that is great help...
Have been sent to this site off and on to only once be in contact with the proper person for a rental transaction.
Not happy with it so far because apparently nobody reads a profile before sending a message.
The prices could be lower for us who have a limited budget.
Answer: We do not post on Craigslist and do not spam or send any messages like this.
Answer: Roomster has a 24/7 fully staffed Help Desk. Please login to your account and you will receive excellent customer service.
Answer: Roomster has a 24/7 fully staffed Help Desk. Please login to your account and you will receive excellent customer service.
Answer: These are untrue statements. We have asked our many satisfied customers to post their positive experiences about Roomster to counteract the negative, and mostly untrue statements posted about us. If you notice that Sitejabber has negative reviews of almost every company doing business in the united states. If it was all true, there would be no business left and everyone would be out of work. People never write good reviews, people love to be negative. Its sad.
Answer: Hi Aminah, Roomster did not post that ad on Craigslist, we did not create that link and there fore we can not offer support for it. This looks to be one of our affiliates, who should not be doing this. We will be removing this person from our affiliate program. Thank you for bringing this to our attention.
Answer: That makes little to no sense. Undeleted? What does that even mean? N you want to create an account after you deleted it? Go ahead.
Answer: Roomster has a 24/7 fully staffed Help Desk. Please login to your account and you will receive excellent customer service.
Roomster connects people at all price points, in 192 countries. With 24/7 customer service and an always expanding community of users, Roomster is the best way for people to monetize their extra space and make it available to a membership of authentic...

