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Roomster Reviews Summary
The company, Roomster, exhibits a polarized reputation among its users. Positive feedback highlights the platform's user-friendly interface and a variety of affordable listings, with some customers successfully finding suitable rooms. However, significant concerns overshadow these strengths, including deceptive practices regarding message visibility, a lack of genuine leads, and inadequate customer support. Many users express frustration over payment models that feel exploitative, alongside reports of scams and unresponsive service. Overall, while some appreciate the platform's potential, the prevailing sentiment suggests a need for improved transparency and customer care to enhance user trust and satisfaction.
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I am trying to figure out if this is going to actually help me find housing.
It's very nice that people come forward offering places for other people to live instead of letting them be homeless
Last time I didn't find any places from the "many" advertised. Perhaps I'm doing something wrong. Please advise me. I need a one or two bedroom flat or guest house in the Hollywood Hills or west as far as Santa Monica.
There is no customer service available. Every time I submit my phone number, it tells me "phone number blocked". I tried contacting customer service and cannot get a response back.
I'm new at this. Is this how things go now? A person is required to buy a subscription in order to respond to an ad. I thought i was just gonna schedule a viewing.
Sucks I have to spend money to view a potential message that says no
Poor explanation of how roomster works. I felt tricked into paying this service
Security is paramount and this is the second time I have used this service to find a tenant. I have not had any issues and the people I have found have been quality individuals! Praying it stays that way! I recommend this app for sure above all others
Having a problem completing the renter ad section with more information about the rental in my home
So far, so good. It is too soon to comment though.
I haven't got any real opportunities through this app as well mostly fake people who do not answer my questions
I cannot locate the terms of service. Does subscribing permit direct contact with applicants/prospective tenants?
Your pricing structure is arbitrary and dishonest, and you don't have enough users because of it, which makes it harder to get anything for one's money.
Sito che non funziona affatto per le renotazioni. Ho camere in pubblicità da oltre 1 anno e non ho mai affittato a nessuno.
Issues to pay by website. Also, I costs more to pay on the app directly, that's bad idea.
Issues to pay by website. Also, I costs more to pay on the app directly, that's bad idea
Most of the messages are spam and you make people pay just to read spam
I would like my room listing to be saved so that I don't have to update it every time that I need to get a roommate.
If someone sends you a message you should be able to read
If someone sends you a message you should be able to read
I'M PAYING ON MY PHONE AND ON MY COMPUTER WHY IF ITS THE SAME ACCOUNT? SOME PEOPLE ARE NOT SERIOUS THEY EMAIL ME THEN THEY DON'T SHOW THERE PICTURES THAT SHOULD BE MANDATORY..
From the business
Roomster connects people at all price points, in 192 countries. With 24/7 customer service and an always expanding community of users, Roomster is the best way for people to monetize their extra space and make it available to a membership of authentic...
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members