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Roomster Reviews Summary
The company, Roomster, exhibits a polarized reputation among its users. Positive feedback highlights the platform's user-friendly interface and a variety of affordable listings, with some customers successfully finding suitable rooms. However, significant concerns overshadow these strengths, including deceptive practices regarding message visibility, a lack of genuine leads, and inadequate customer support. Many users express frustration over payment models that feel exploitative, alongside reports of scams and unresponsive service. Overall, while some appreciate the platform's potential, the prevailing sentiment suggests a need for improved transparency and customer care to enhance user trust and satisfaction.
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I don't like how I had to pay just to receive messages
All listings should require clear photos of the building & room being offered, along with proper deatils of the offering - otehrwise it look questionable if not dangerous.
Its a little annoying that I have to pay to view messages.
Cost model is terrible with no previous experience to how successful your platform is at making results that turn into rented rooms to reliable people
Ya'll make this a hella lot mo difficult then it should be
No me gustó activar mi tarjeta para futuros cargos, pero no tuve opción. Pues si no activaba esa casilla, no me dejaba continuar para pagar 5 días de mensajes.
The interface is not intuitive. Perhaps it is easy to work with after a little time.
Why would you charge people already searching for housing to just simply access the messages to get housing? We're in a global pandemic. Literally despicable.
The fact that I have to pay to use this service is a little annoying.
Cannot verify my phone #. Also lots of scam and fake profiles.
I should be able to see the content of messages sent to me via my own email, but the system doesn't reveal the messages. This forces people to pay for a subscription. Shady business practices.
NICKLE AND DIME RESOURCES FOR CONTACTING OWNERS/RENTERS IS NOT STRAIGHT FORWARD... tHIS PROCESS REALLY NEEDS TO BE STREAMLINED... OTHERWISE, IT REALLY SUCKS!
Your website is very frustrating. I need to update my profile and that of the room I'm renting but there are no icons to click on. I have no idea how to get there. Your webiste needs to be a lot more user friendly!
Why do you let people with price ranges completely out of my listing's range message me? I have almost 300 messages, most of which are useless. It was a total turnoff to the service.
I am rather concerned and disappointed that there is not at least a 7day trial period so that one may be able to have a taster experience of the services offered by the site and the traffic through the site.
It's super uncool that you have to pay to message people. Just put a few more ads up here so the rich can pay rather than us lowly peasants just looking to rent to live.
Wish there was better ways to contact people without paying. The map sucks as it's not clickable to see a better view of your location. Hardly any of the listings have actual descriptions, or how many baths, rooms, amenities. I'm just giving this a quick shot hoping to find something.
Your setup is dishonest and "scammy"— trying to scrape a few extra dollars out of people who forget to unsubscribe hub?
Seems easy to use so far but I haven't explored all of the features yet.
Should not have to pay $8 to read messages from people.
From the business
Roomster connects people at all price points, in 192 countries. With 24/7 customer service and an always expanding community of users, Roomster is the best way for people to monetize their extra space and make it available to a membership of authentic...
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members