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The company, Roomster, exhibits a polarized reputation among its users. Positive feedback highlights the platform's user-friendly interface and a variety of affordable listings, with some customers successfully finding suitable rooms. However, significant concerns overshadow these strengths, including deceptive practices regarding message visibility, a lack of genuine leads, and inadequate customer support. Many users express frustration over payment models that feel exploitative, alongside reports of scams and unresponsive service. Overall, while some appreciate the platform's potential, the prevailing sentiment suggests a need for improved transparency and customer care to enhance user trust and satisfaction.
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Interface is really hard to use. When sent a link to this website for a listing I found on Craigslist, it just brings me to the home screen where I cannot find the specific listing.
The site user experience needs to be improved on the overall site. It's just not a smooth process. It seems like the developers have never used the site themselves to rent a room. The questions that get asked when filling out a profile don't make sense. And just every step of the process is clunky and not the best user experience.
Only opt for 5 days@ 7.95 the 10@ 16.95 is not a better deal but would have given me more time to review the site now i will have to probably cancle in 5 days before really getting to experince the site for my rentals I have.
Too many "megaphone" messages that have no applicability to my property.
Haven't been a paid member, so don't get all amenities, but hopefully I can do more than I have been able, now that I am.
I am still signing up, i appreciate the enthusiasm, but a tad early for opinion
Did not have luck finding a roommate and had to continue with app.
So many fake accounts here, and there is so little method of reliable contact
Many, many fake rooms/ads.
Landlords should pay, not people searching for rentals since so many fraudulent ads.
Great however issues posting pictures. They would load sideways many times?
I thought I had automatic renewal, so I don't know if I'm going to be double charged for this month.
You have to pay just to just to see if you can get a room
I am new to the site. I am eager to find out what and how it really works
This does not seem to interface very well with my previous experience on Roomster. I'm having a hard time figuring out the difference between creating a listing, and creating a broadcast...? Also, I knew what value-driven services I got from being a paid member before... but now I can't really understand what I'm getting after having paid. It's all a bit nebulous. I would appreciate some contact and help in that regard.
Anybody who would have to use Roomster is apparently having financial issues. Its not good to charge people just to read their messages. It frustrates matters to an already frustrating matter.
I found one roommate ASAP and several alternatives throughout the process. I'm getting ready to use it again!
You'll keep getting me telling you the same thing, it's predatory to put a means of contacting other members behind a paywall. If I wasn't homeless and desparate, I would never $#*!ing use this site. Unfortunately I'm both right now.
Well, I need to know how do I want a roommate or a tenet
Well, I need to know how do I want a roommate or a tenet
Its really good site to find cheap rooms for rent in new york, other advantage of this website is they warn us about scams which are common, this was a good learning experience for me.
Its really good site to find cheap rooms for rent in new york
The problem is, the 5-day subscription is $7.95, the 10-day is $16.95, which comes out to $8.475 for 5-days. Pretty friggin shady! Usually, the more you buy, the lesser you're charged.
Answer: We do not post on Craigslist and do not spam or send any messages like this.
Answer: Roomster has a 24/7 fully staffed Help Desk. Please login to your account and you will receive excellent customer service.
Answer: Roomster has a 24/7 fully staffed Help Desk. Please login to your account and you will receive excellent customer service.
Answer: These are untrue statements. We have asked our many satisfied customers to post their positive experiences about Roomster to counteract the negative, and mostly untrue statements posted about us. If you notice that Sitejabber has negative reviews of almost every company doing business in the united states. If it was all true, there would be no business left and everyone would be out of work. People never write good reviews, people love to be negative. Its sad.
Answer: Hi Aminah, Roomster did not post that ad on Craigslist, we did not create that link and there fore we can not offer support for it. This looks to be one of our affiliates, who should not be doing this. We will be removing this person from our affiliate program. Thank you for bringing this to our attention.
Answer: That makes little to no sense. Undeleted? What does that even mean? N you want to create an account after you deleted it? Go ahead.
Answer: Roomster has a 24/7 fully staffed Help Desk. Please login to your account and you will receive excellent customer service.
Roomster connects people at all price points, in 192 countries. With 24/7 customer service and an always expanding community of users, Roomster is the best way for people to monetize their extra space and make it available to a membership of authentic...

