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Roomster

2.7

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Roomster Reviews Summary

The company, Roomster, exhibits a polarized reputation among its users. Positive feedback highlights the platform's user-friendly interface and a variety of affordable listings, with some customers successfully finding suitable rooms. However, significant concerns overshadow these strengths, including deceptive practices regarding message visibility, a lack of genuine leads, and inadequate customer support. Many users express frustration over payment models that feel exploitative, alongside reports of scams and unresponsive service. Overall, while some appreciate the platform's potential, the prevailing sentiment suggests a need for improved transparency and customer care to enhance user trust and satisfaction.

This summary is generated by AI, based on text from customer reviews

service
368
value
341
shipping
168
returns
236
quality
424

We monitor reviews for authenticity

Utah
1 review
0 helpful votes
Follow Brandyn T.
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Interface is really hard to use
February 4, 2021

Interface is really hard to use. When sent a link to this website for a listing I found on Craigslist, it just brings me to the home screen where I cannot find the specific listing.

Date of experience: January 5, 2021
Florida
1 review
0 helpful votes
Follow John V.
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The site user experience needs to be improved on the overall site. It's just not a smooth process. It seems like the developers have never used the site themselves to rent a room. The questions that get asked when filling out a profile don't make sense. And just every step of the process is clunky and not the best user experience.

Date of experience: January 5, 2021
North Carolina
1 review
0 helpful votes
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Only opt for 5 days@ 7.95 the 10@ 16.95 is not a better deal but would have given me more time to review the site now i will have to probably cancle in 5 days before really getting to experince the site for my rentals I have.

Date of experience: January 5, 2021
Missouri
1 review
0 helpful votes
Follow Delvin T.
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Too many "megaphone" messages that have no applicability to my property.

Date of experience: January 4, 2021
Nebraska
1 review
0 helpful votes
Follow Lash O.
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Haven't been a paid member, so don't get all amenities, but hopefully I can do more than I have been able, now that I am.

Date of experience: January 4, 2021
California
1 review
0 helpful votes
Follow Robert R.
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I am still signing up, i appreciate the enthusiasm, but a tad early for opinion

Date of experience: January 3, 2021
Florida
2 reviews
0 helpful votes
Follow Rebecca C.
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Did not have luck finding a roommate and had to continue with app.

Date of experience: January 2, 2021
Illinois
1 review
0 helpful votes
Follow Alex J.
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So many fake accounts here, and there is so little method of reliable contact

Date of experience: January 1, 2021
California
1 review
0 helpful votes
Follow Roger H.
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Many, many fake rooms/ads
January 30, 2021

Many, many fake rooms/ads.
Landlords should pay, not people searching for rentals since so many fraudulent ads.

Date of experience: December 31, 2020
Minnesota
1 review
0 helpful votes
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Great however issues posting pictures
December 30, 2020

Great however issues posting pictures. They would load sideways many times?

Date of experience: December 30, 2020
Georgia
1 review
0 helpful votes
Follow Jane D.
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I thought I had automatic renewal, so I don't know if I'm going to be double charged for this month.

Date of experience: December 30, 2020
California
2 reviews
0 helpful votes
Follow Jordan R.
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You have to pay just to just to see if you can get a room

Date of experience: December 29, 2020
Georgia
2 reviews
0 helpful votes
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I am new to the site
January 28, 2021

I am new to the site. I am eager to find out what and how it really works

Date of experience: December 29, 2020
Georgia
1 review
2 helpful votes
Follow Nicole O.
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This does not seem to interface very well with my previous experience on Roomster. I'm having a hard time figuring out the difference between creating a listing, and creating a broadcast...? Also, I knew what value-driven services I got from being a paid member before... but now I can't really understand what I'm getting after having paid. It's all a bit nebulous. I would appreciate some contact and help in that regard.

Date of experience: December 28, 2020
Georgia
1 review
0 helpful votes
Follow Gideon L.
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Anybody who would have to use Roomster is apparently having financial issues. Its not good to charge people just to read their messages. It frustrates matters to an already frustrating matter.

Date of experience: December 28, 2020
Colorado
1 review
0 helpful votes
Follow Hayley P.
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I found one roommate ASAP and several alternatives throughout the process. I'm getting ready to use it again!

Date of experience: December 28, 2020
Illinois
1 review
0 helpful votes
Follow Heather W.
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You'll keep getting me telling you the same thing, it's predatory to put a means of contacting other members behind a paywall. If I wasn't homeless and desparate, I would never $#*!ing use this site. Unfortunately I'm both right now.

Date of experience: December 27, 2020
Puerto Rico
1 review
0 helpful votes
Follow Armando L.
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Now just wait
December 27, 2020
Updated review

Well, I need to know how do I want a roommate or a tenet

Date of experience: December 27, 2020

Well, I need to know how do I want a roommate or a...
January 25, 2021
Previous review

Well, I need to know how do I want a roommate or a tenet

Date of experience: December 26, 2020
India
1 review
0 helpful votes
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For selecting rental rooms in new york
December 26, 2020
Updated review

Its really good site to find cheap rooms for rent in new york, other advantage of this website is they warn us about scams which are common, this was a good learning experience for me.

Date of experience: December 26, 2020

Its really good site to find cheap rooms for rent in...
December 25, 2020
Previous review

Its really good site to find cheap rooms for rent in new york

Date of experience: December 24, 2020
Pennsylvania
1 review
0 helpful votes
Follow George L.
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The problem is, the 5-day subscription is $7.95, the 10-day is $16.95, which comes out to $8.475 for 5-days. Pretty friggin shady! Usually, the more you buy, the lesser you're charged.

Date of experience: December 25, 2020

From the business

Roomster connects people at all price points, in 192 countries. With 24/7 customer service and an always expanding community of users, Roomster is the best way for people to monetize their extra space and make it available to a membership of authentic...


roomster.com
Founded in 2003
Miami Beach, FL