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Roomster Reviews Summary
The company, Roomster, exhibits a polarized reputation among its users. Positive feedback highlights the platform's user-friendly interface and a variety of affordable listings, with some customers successfully finding suitable rooms. However, significant concerns overshadow these strengths, including deceptive practices regarding message visibility, a lack of genuine leads, and inadequate customer support. Many users express frustration over payment models that feel exploitative, alongside reports of scams and unresponsive service. Overall, while some appreciate the platform's potential, the prevailing sentiment suggests a need for improved transparency and customer care to enhance user trust and satisfaction.
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There are certain things that are blocked, but it is not explained why. It is frustrating.
This site should prompt people to choose a payment plan before completing registration so that we don't waste our time
I would like to know my log in it went right in and i want to make sure that I can use a login to cancel after I rent the room
I am hopeful to find a Room this is like a decent site
I didn't know it was a charged sight when I signed up. Other than that its ok I guess.
I would rather not have to pay to view my inbox. I think that payment should include bonus access, NOT basic things such as messaging people.
Don't like that I have to pay to reply to messages
I think your app is absolutely ridiculous in that you don't share with anyone up front that we can't even read messages we receive about listings unless we subscribe for at least 7 days. You should be ashamed of holding people prisoner! You have a scam app that can't even be upfront enough to let people know this right away. What a joke!
I am impressed with the way the properties are listed.
Too many emails and some for different cities than where I am located.
Very bad to have to pay to just get on here and look for somewhere to live
This site charges you to message people? That's stupid and I unnecessary.
The memberships are too expensive and you cannot read messages or see if it is a real message or a email blast from people signing up for the service...
Website sucks, its even worse on my iPhone. Can't correct my dob, super difficult to get set up.
Why the $#*! are you keeping messages behind a pay wall. I just need to find a place to live.
I was tricked into paying for a subscription after putting in the effort.
Really obnoxious that I can't even see messages towards me unless I sign up for a subscription. Others should know before they to suffer.
Screen refreshes and moves around too much.
Too many emails for rooms out of my area.
I don't like having to pay just to receive messages and respond to messages. It already costs enough money to move into a place... this is just adding more insult to injury.
Need to have options that include "unfurnished" rooms and similar criteria
From the business
Roomster connects people at all price points, in 192 countries. With 24/7 customer service and an always expanding community of users, Roomster is the best way for people to monetize their extra space and make it available to a membership of authentic...
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members