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The company, Roomster, exhibits a polarized reputation among its users. Positive feedback highlights the platform's user-friendly interface and a variety of affordable listings, with some customers successfully finding suitable rooms. However, significant concerns overshadow these strengths, including deceptive practices regarding message visibility, a lack of genuine leads, and inadequate customer support. Many users express frustration over payment models that feel exploitative, alongside reports of scams and unresponsive service. Overall, while some appreciate the platform's potential, the prevailing sentiment suggests a need for improved transparency and customer care to enhance user trust and satisfaction.
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I have yet to find a single posted listing that will respond to a message. Very disappointing.
The mobile app is awful! Though, the website is significantly better. I found my current roommate on this app who is responsible and respectful! The best roommate I've had.
Yay to was great why am I having to do this I'm just looking for a room good grief
Most of people seem fake. Make as if they are interested, but never follow up.
I thought this would be more personalized in sending me people who want to live in or around Long Beach.
Found a place and the owner wanted to send me the keys by mail after paying for the premises without visiting or having a video tour.
Wanted to make sure it is legit before a zelle money and possible get screwed but i hope it is legit.
Thanks. I really need an apartment to move in as soon as possible.
I have had no one respond back yet. I'm giving it another few days.
Very good easy to find available rooms listing are verified
I dislike the way that you guys being the message blocker that I have to pay for a subscription in order for me to check my messages; and I am about to check my messages now after i unwillingly paid for 5 days worth of subscription, and they better not be some AI generated fake human messages or spam... or I closed my account and tell everyone not to use your app!
No too bad, all is good! Let's see what's out here in term of opportunities inside this 7 days subscription.
Ok. Just getting started. Will update later in the process.
Web pages are a little quirky and weird to navigate
I appreciate this service, it appears very well thought out. I've had difficulty using the online app however. The upload ribbon was ineffective, so I had to use the mobile app to add photos to my post. I also lost my first attempt at a description after I adjusted the browser window size... very frustrating. Other than that, I think you're really onto something here.
Answer: We do not post on Craigslist and do not spam or send any messages like this.
Answer: Roomster has a 24/7 fully staffed Help Desk. Please login to your account and you will receive excellent customer service.
Answer: Roomster has a 24/7 fully staffed Help Desk. Please login to your account and you will receive excellent customer service.
Answer: These are untrue statements. We have asked our many satisfied customers to post their positive experiences about Roomster to counteract the negative, and mostly untrue statements posted about us. If you notice that Sitejabber has negative reviews of almost every company doing business in the united states. If it was all true, there would be no business left and everyone would be out of work. People never write good reviews, people love to be negative. Its sad.
Answer: Hi Aminah, Roomster did not post that ad on Craigslist, we did not create that link and there fore we can not offer support for it. This looks to be one of our affiliates, who should not be doing this. We will be removing this person from our affiliate program. Thank you for bringing this to our attention.
Answer: That makes little to no sense. Undeleted? What does that even mean? N you want to create an account after you deleted it? Go ahead.
Answer: Roomster has a 24/7 fully staffed Help Desk. Please login to your account and you will receive excellent customer service.
Roomster connects people at all price points, in 192 countries. With 24/7 customer service and an always expanding community of users, Roomster is the best way for people to monetize their extra space and make it available to a membership of authentic...

