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Roomster Reviews Summary
The company, Roomster, exhibits a polarized reputation among its users. Positive feedback highlights the platform's user-friendly interface and a variety of affordable listings, with some customers successfully finding suitable rooms. However, significant concerns overshadow these strengths, including deceptive practices regarding message visibility, a lack of genuine leads, and inadequate customer support. Many users express frustration over payment models that feel exploitative, alongside reports of scams and unresponsive service. Overall, while some appreciate the platform's potential, the prevailing sentiment suggests a need for improved transparency and customer care to enhance user trust and satisfaction.
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Im bothered that you can't look for a roommate without looking for a place or having a place. I also wish you could see your messages and only have to pay to respond to them so you know if it's worthwhile
Some issues with help chat. The icon would not open up a live chat. Email worked.
I had a problem with someone here so I'm back to find someone else, I guess it happens.
Its annoying that you have to pay to even SEE the messages, people are trying to survive and moving is expensive enough, we are still dealing with the pandemic. You should allow at the very least us to SEE the messages its annoyiing
It's ok but it should be a number and a smaller $$...
Pretty good; however, forcing people to pay for a subscription isn't that great. You should at least have one time payments available.
This website is nothing but crap. Lots of bogus messages to get you to sign up and pay and then no one responds. Do not use this site. There are better ones out there that don't cost anything.
Work in progress... hopefully successful connection to report soon!
:( you charge prices to see a message? I do not like that :( :(
I'm mad that I have to pay to see messages back from a potential roommate.
Why on Earth do you need to pay to access an inbox
The platform is ok, but it really is just a cash grab banking on folks needs. The worst part is this is the best site for this kind of thing. So whatever...
I don't like having to pay to view messages. Also, there's a note under the privacy policies that says that after my 5 day subscription ends, it'll start charging $24 every 30 days unless I cancel. I really don't appreciate that system.
Not knowing I had to pay to view messages after I already sent out a lot of messages was very frustrating.
I think this is a scam. This is the fifth time I've tried using it. I hope the result is different. If not it will be my last
Thank u for everything I really Needed to find an roommate
Great! It's a great site and somewhere that you can lay your head down at.
Love having the freedom to communicate on this site
I'm looking for an apartment that accepts vouchers. It looks like your site is not what I'm looking for.
Why on earth do you restrict your message system as paid?
From the business
Roomster connects people at all price points, in 192 countries. With 24/7 customer service and an always expanding community of users, Roomster is the best way for people to monetize their extra space and make it available to a membership of authentic...
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members