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Roomster Reviews Summary
The company, Roomster, exhibits a polarized reputation among its users. Positive feedback highlights the platform's user-friendly interface and a variety of affordable listings, with some customers successfully finding suitable rooms. However, significant concerns overshadow these strengths, including deceptive practices regarding message visibility, a lack of genuine leads, and inadequate customer support. Many users express frustration over payment models that feel exploitative, alongside reports of scams and unresponsive service. Overall, while some appreciate the platform's potential, the prevailing sentiment suggests a need for improved transparency and customer care to enhance user trust and satisfaction.
This summary is generated by AI, based on text from customer reviews
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Seem like a lot of spam people.
Also the price is really high for the quality of background checks done on people.
You should be honest about charging for your services.
If a better option presented itself I would go with that option. Due to my current landlord circumstances I'm using this site.
So far, we'll see once I see what is out there and the responses.
Every time I get on I have to recompile the same info. Annoying
The billing and membership status is not very straight forward
Like what I have seen so far, enough to pay and give it a shot. Hopefully you are legit.
Having to pay for a 5 day membership seems excessive
Have had much better luck with facebook marketplace
So far so good. I liked the listings. Will see if I get a match.
Quick and effective. I need to find a place quick and this is more accurate
Multiple attempts to create an account. Took too long
I hate it, you are limiting the accessibility with unnecessary payments
Subscription renewal is unclear. Shall I be charged $24.95 if I do not cancel the 7.95 subscription? That is obviously a scam design to charge when people forget to cancel. If I cancel, can i buy another $7.95 subscription?
I got emailes thru Craigslist but obviously designed to subscribe to Roomster.
Navigation in Roomster is not user friendly.
Having to put my card info in multiple times is very annoying. Also your fee structure makes me feel ripped off.
Thank you, this is all new to me. Sorry about the time. I didn't realize
Great! Thank you so much. This site transformed my life.
When i was editing my listing i was unable to add in the cost for utilities, it just kept showing as required if i added the language for the deposit. So i skipped it.
Great platform for fast rental and reliable renters.
More features should be free, at least for a limited time.
From the business
Roomster connects people at all price points, in 192 countries. With 24/7 customer service and an always expanding community of users, Roomster is the best way for people to monetize their extra space and make it available to a membership of authentic...
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members