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The company, Roomster, exhibits a polarized reputation among its users. Positive feedback highlights the platform's user-friendly interface and a variety of affordable listings, with some customers successfully finding suitable rooms. However, significant concerns overshadow these strengths, including deceptive practices regarding message visibility, a lack of genuine leads, and inadequate customer support. Many users express frustration over payment models that feel exploitative, alongside reports of scams and unresponsive service. Overall, while some appreciate the platform's potential, the prevailing sentiment suggests a need for improved transparency and customer care to enhance user trust and satisfaction.
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The fact that I need to $#*!ing pay to view messages and the fact that I can't change my username once my account is created is bull$#*!. Its a $#*!ty setup that someone will come along to do better
Feels like everything is a scam to make Roomster money.
Site is decently optimized, however i feel like the prices are a bit steep considering how long it can take to do background checks and such.
Good so far res
Great service
I've been given nothing but a run around. I have two days before I'm homeless and on the street. I contacted you over 30days ago.
I very much dislike that you can't even message people without a subscription. Also, the prices versus the days that you get access to it are obscene. Why in the world is it so expensive to be able to message people online. I get that the website needs money to run but surely you could draw wider markets if people didn't have to pay for a five day subscription.
I'm grateful for this app it's giving me the ability to find an affordable room
It's pretty crummy that you make people pay just to send messages back and forth
Pricy + i feel trapped by the renew subscription... i will have to check every 5 day if u take my monney
Adequate. We ll see how many real people are actually on here
Answer: We do not post on Craigslist and do not spam or send any messages like this.
Answer: Roomster has a 24/7 fully staffed Help Desk. Please login to your account and you will receive excellent customer service.
Answer: Roomster has a 24/7 fully staffed Help Desk. Please login to your account and you will receive excellent customer service.
Answer: These are untrue statements. We have asked our many satisfied customers to post their positive experiences about Roomster to counteract the negative, and mostly untrue statements posted about us. If you notice that Sitejabber has negative reviews of almost every company doing business in the united states. If it was all true, there would be no business left and everyone would be out of work. People never write good reviews, people love to be negative. Its sad.
Answer: Hi Aminah, Roomster did not post that ad on Craigslist, we did not create that link and there fore we can not offer support for it. This looks to be one of our affiliates, who should not be doing this. We will be removing this person from our affiliate program. Thank you for bringing this to our attention.
Answer: That makes little to no sense. Undeleted? What does that even mean? N you want to create an account after you deleted it? Go ahead.
Answer: Roomster has a 24/7 fully staffed Help Desk. Please login to your account and you will receive excellent customer service.
Roomster connects people at all price points, in 192 countries. With 24/7 customer service and an always expanding community of users, Roomster is the best way for people to monetize their extra space and make it available to a membership of authentic...

