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Roomster Reviews Summary
The company, Roomster, exhibits a polarized reputation among its users. Positive feedback highlights the platform's user-friendly interface and a variety of affordable listings, with some customers successfully finding suitable rooms. However, significant concerns overshadow these strengths, including deceptive practices regarding message visibility, a lack of genuine leads, and inadequate customer support. Many users express frustration over payment models that feel exploitative, alongside reports of scams and unresponsive service. Overall, while some appreciate the platform's potential, the prevailing sentiment suggests a need for improved transparency and customer care to enhance user trust and satisfaction.
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Why is auto renewal on?! Bull$#*!, this is what it is. How do I deactivate automatic renewal while still being able to use the 30 days I purchased?
People don't just look for rooms non-stop. What a dumb idea!
I am new at this web site, I Hope the people who will rent me here are decent, safely to live with and responsible. Lets see what i find.
Very difficult site to navigate and sign into. Also very strange that I have multiple messages waiting, but I can't open them without paying a fee. This site feels scammy from the very beginning, which isn't positive.
I would have preferred a basic level of communication between mates and then a premium service charge
It's really easy to use and you get results very fast!
The website is glitchy and doesn't work well. Most of the accounts that message me are scammers. You have to pay to view your messages which doesn't make any sense. Feels like a waste to pay, there are much better roommate websites.
App is misleading. It tries to get me to subscribe for more expensive plan. Also it keeps displaying the prompt to update the app when I don't update right away. My phone is set to update automatically over night so it's a bit annoying to get that prompt every time I try to open.
OK because I sent several messages and received no response. So dont know how effective your site will be in my search. Also, the auto-renewal is a trap.
It sucks that it's already hard enough finding a place so not only do you all charge just to communicate on this site but it's not very effective waste of money
It was OK, a little hard to change the listing, so left it as is
WHY THE $#*! DO YOU CHARGE MONEY FOR MESSAGING THIS APP IS UNSUABLE WITHOUT IT DON'T $#*!ING CLAIM TO BE FREE THEN CHARGE ME FOR A BASIC FUNCTION YALL SUCK
It was alright so far, I wish I could at least see someones message before having to pay for a sub.
To pay 30$ for messaging is too much in my opinion.
I have to buy a program simply to message? That seems a little ridiculous...
Because Is easy and fast. I am a very busy person and do not have time to spend on this. MJN
I believe it's not fair to charge people to read their messages.
Everything is great but sometimes I receive links to view information on Roomster and I am never directed to their information. Or someone has a post on another site, directs me to roomster for more info but then I can't find them on roomster.
Everything is great but sometimes I receive links to view information on Roomster and I am never directed to their information.
Nice trick making people pay before they view their messages!
It's terrible that I have to pay to receive messages from people and I'm already looking for a place to live. Times are already hard enough! Shame on you!
You openly discourage bad reviews and your pay system
From the business
Roomster connects people at all price points, in 192 countries. With 24/7 customer service and an always expanding community of users, Roomster is the best way for people to monetize their extra space and make it available to a membership of authentic...
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members