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Roomster Reviews Summary
The company, Roomster, exhibits a polarized reputation among its users. Positive feedback highlights the platform's user-friendly interface and a variety of affordable listings, with some customers successfully finding suitable rooms. However, significant concerns overshadow these strengths, including deceptive practices regarding message visibility, a lack of genuine leads, and inadequate customer support. Many users express frustration over payment models that feel exploitative, alongside reports of scams and unresponsive service. Overall, while some appreciate the platform's potential, the prevailing sentiment suggests a need for improved transparency and customer care to enhance user trust and satisfaction.
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Required $7 minimum for messages, no foreshadowing
Excellent choices, easy to communicate with prospective room mates.
Easy to subscribe. Hopefully it is as easy to find accomodation!
Seems great, but I don't know how to get the News Feed to display ONLY whatbisnin my area. Some are so so far away!
I didn't know there was a mobile app and a regular app. I believe I may have paid twice.
My only complaint is that logging in through Facebook set my sex/gender which I couldn't edit: I forgot that I set that to female as a joke when I first made my Facebook account, so yeah.
I am experiencing a lot of spam messages and profiles with no picture. A picture and some type of verification should be mandatory using the service.
Kinds skeptical, but no issue from the app so far.
Poses as a free service, only to lock you out of all functionality when you actually need it several days later. Why would I give money
The site glitches and the messaging for a fee is bull$#*!.
Poor price scale. Could allow people to view messages on a free account and ask to pay to start a conversation instead of preventing users to even see messages.
I am not having any luck with this site. Seems like the profiles are fake.
I cannot access the messages even though I paid to be able to.
Must I enter 50 characters? No thank you, at this time.
7 dollars is a rip off just to find potentially find people to move into your place or finding roommates, you act like it take 5 days to find someone when it can actually take much longer than that or not at all. For all i know this site is a complete scam just wanting to take my money and doesn't help with what i'm looking for. I don't even get test the legitimacy of this site before actually having to pay for the service, how does that make sense?
You guys suck for charging for messages. Disappointing
Subscription price for the number of days is ridiculous.
I upgraded my account through the app for $9.99 and I wasn't able to access my messages so I had to upgrade the account, again, on the website for $7.95!
Website is slow, the pay wall is too extreme. Overall website navigation is slow, confusing, and over lacking ease.
My profile pics were not pulled very well. It is strange.
From the business
Roomster connects people at all price points, in 192 countries. With 24/7 customer service and an always expanding community of users, Roomster is the best way for people to monetize their extra space and make it available to a membership of authentic...
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members