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Roomster Reviews Summary
The company, Roomster, exhibits a polarized reputation among its users. Positive feedback highlights the platform's user-friendly interface and a variety of affordable listings, with some customers successfully finding suitable rooms. However, significant concerns overshadow these strengths, including deceptive practices regarding message visibility, a lack of genuine leads, and inadequate customer support. Many users express frustration over payment models that feel exploitative, alongside reports of scams and unresponsive service. Overall, while some appreciate the platform's potential, the prevailing sentiment suggests a need for improved transparency and customer care to enhance user trust and satisfaction.
This summary is generated by AI, based on text from customer reviews
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So glad i came across your services, just in time too!
I'm new and I've been searching for a roommate as soon as possible and this page has helped me a lot.
I'm new and I've been searching for a roommate as soon as possible and this page has helped me a lot.
I have to pay to see messages and I dont like that. The purpose of this is to find a suitable listing and its hindered by having to pay to contact them. Only doing this because Im desperate in finding a place.
One of my credit cards didn't work and not sure why
My first use with roonmster was a success, however, more filters ought to be in place to weed out weird, unscrupulous roommates
Already upgraded my account but given me run around to read messages
Easy to navigate somewhat. Gets confusing as to who's looking to rent out a room or who is wanting to rent a room.
Too many hoops to get moving when in need to do something
It's quick and easy but also more expensive than I wanted it to be.
Sending an opinion survey 2 seconds after taking credit card information is a very bad sign.
Very few users and prices high for messaging, especially when most messages are just "blast to everyone" type messages.
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Seems easy to use and more popular than other sites
Starting with a trial period is unfair also not providing enough information regarding you are obligated to sign up completely
Paid service but getting me the right direction i need for temporary stay
Bull$#*! that you have to pay to see any messages.
Hate that I have to pay for this when you guys collect so much data.
You need to be more upfront that a person will not see any messages from whom they have messaged, until they pay.
From the business
Roomster connects people at all price points, in 192 countries. With 24/7 customer service and an always expanding community of users, Roomster is the best way for people to monetize their extra space and make it available to a membership of authentic...
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members