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The company, Roomster, exhibits a polarized reputation among its users. Positive feedback highlights the platform's user-friendly interface and a variety of affordable listings, with some customers successfully finding suitable rooms. However, significant concerns overshadow these strengths, including deceptive practices regarding message visibility, a lack of genuine leads, and inadequate customer support. Many users express frustration over payment models that feel exploitative, alongside reports of scams and unresponsive service. Overall, while some appreciate the platform's potential, the prevailing sentiment suggests a need for improved transparency and customer care to enhance user trust and satisfaction.
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I'm not sure how I was able to pay with PayPal since I was never asked to sign in. I find that troubling.
Very fast and easy. I utilized other apps but they are not as easy and fast as roomster.
Well I'm just looking for a place to live but so far people have been messaging me about rooms so I hope it's Rad!
What does it mean to have a subscription that renews? To trick people into paying if they forget to cancel it? I would have chosen a longer subscription myself if I wanted it. Unethical marketing, pathetic service. Disgusted.
So many of these ads are illegitimate scams for other sites.
I would have appreciated if the payment thing was upfront. You make it a surprise.
They fact we have to pay to view messages is a scam.
Expensive Expensive Expensive. Waste your time browsing, then bam, you wanna actually use the service you just spent an hour browsing on? Better pony up some cash!
This site is a scam, you will never find a place to live, I have been on there three months looking into many, cities. All of the sudden you will get some one who says call or text them, they are the owners of the site, how I know, I played their game, they sent me a picture of me with my home address and it was not posted to be seen on the site, told me one name then once we had an extended conversation, it was another name, too stupid, to remove my address, they showed pictures of the apartment they had to rent, with my complex address, and we don't have such floor planning, or appliances, area space, they had the nerve, to say they were out of town, just wanted the security deposit for now and would send the keys, and get the rent money when they get back. I asked to see their picture, I wanted to compare it to the one on the site, totally different, and on the site, the person had not been verified in any manner. The first scanner, I played along also just to get more written information, never told me their name, show almost the same pictures as the second one, never gave an address, yet wanted me to send them the back and front of my ID, these people are fraud. When I began to flip the script, ask questions, they never responded again. It is my fault, I should have read the reviews before, I gave them my money.
I cannot do a search by zip code and it's still asking me to pay to read messages when I already paid until friday!
Cannot search by zip code - cant get responds unless you pay and it's expensive. Hope to find a roommate here.
The paying to access messages and preventing external contact is annoying.
I can't view messages without paying 8 dollars. That sucks.
At first, the search for an apartment was long and painful.
I work in an office, five days, I could look for an apartment only on weekends, while you find ads (I want to from the owner) until you get through, but many have already been handed over, those that are interesting to me or say call back, I already have applicants (
I decided to look for a way out, read all sorts of forums on the Internet, find out how people are looking for apartments for themselves. I came across one article from the founder of the Rentor website. She impressed me and decided to pay for the assistant. I paid the bill and immediately received several options, then the manager called and offered to change the search criteria and there were twice as many options.
A huge plus is that I can choose apartments from the selections and send them for verification to specialists, then I receive a report when a show is possible
I can recommend and I am pleased to write a review. I recommend that you specify your search criteria as broadly as possible, then there will be many more options.
Garbage site that requires you to pay money to try to find someplace to live.
They didn't say you'd need to pay to see the message responses.
I like the rounded corners on the image areas. I'm a UX guy but I can be whimsical.
I have to pay $14 to get my ID verified? And then pay more money just to view my inbox?
We'll see how it plays out. I've heard very mixed reviews about this website.
It sucks that you have to pay for a subscription when the same info can be found on craiglist for free.
Answer: We do not post on Craigslist and do not spam or send any messages like this.
Answer: Roomster has a 24/7 fully staffed Help Desk. Please login to your account and you will receive excellent customer service.
Answer: Roomster has a 24/7 fully staffed Help Desk. Please login to your account and you will receive excellent customer service.
Answer: These are untrue statements. We have asked our many satisfied customers to post their positive experiences about Roomster to counteract the negative, and mostly untrue statements posted about us. If you notice that Sitejabber has negative reviews of almost every company doing business in the united states. If it was all true, there would be no business left and everyone would be out of work. People never write good reviews, people love to be negative. Its sad.
Answer: Hi Aminah, Roomster did not post that ad on Craigslist, we did not create that link and there fore we can not offer support for it. This looks to be one of our affiliates, who should not be doing this. We will be removing this person from our affiliate program. Thank you for bringing this to our attention.
Answer: That makes little to no sense. Undeleted? What does that even mean? N you want to create an account after you deleted it? Go ahead.
Answer: Roomster has a 24/7 fully staffed Help Desk. Please login to your account and you will receive excellent customer service.
Roomster connects people at all price points, in 192 countries. With 24/7 customer service and an always expanding community of users, Roomster is the best way for people to monetize their extra space and make it available to a membership of authentic...

