On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Rock Bottom Golf Reviews Summary
The company enjoys a generally positive reputation, with many customers praising the quality and affordability of its golf products, as well as the efficiency of its shipping and order fulfillment. Satisfied customers frequently highlight their improved performance on the course after using the company's equipment. However, there are notable concerns regarding customer service, particularly related to the return process and shipping costs, which some find unprofessional and frustrating. Overall, while product quality and selection are strong points, enhancing the customer service experience, especially regarding returns, could significantly improve overall satisfaction.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Ups lost my golf clubs. Worked with Adam in customer service and got replacement clubs fast. Thank you adam.
Purchase was an amazing experience. It was the Loudmouth golf ball shirt and it's never in stock anywhere and they had it! Fast shipping and great communication!
Good company only thing takes forever to get product. Rather pay a little more in stores and get product. Advertise product and then don't have it?!
I traded in my irons and received a great price for store credit. I purchased a golf bag, 4 golf gloves, golf towel and a t- shirt. All were of great quality and shipped in a timely manner.
Ordering and delivery process was excellent but I chose the cheapest option and was a bit disappointed by the poor quality of some of the balls. I might have been better off choosing the middle quality level, so will try that next time.
I purchased Oakley Kana 21 golf shorts and a matching Oakley golf shirt for my brother for Christmas. The golf shorts are really swimming trunks. There is nothing golf about the shorts. I'm outside the return policy date. My brother lives out of state and I just got the shorts back from him. I asked for a one time grace and was denied. Poor customer service and I'm done with Rock Bottom!
Received my Bullet B52 Driver as ordered
Delivery time to Australia was super fast
Have used the Driver in each round of golf and am very satisfied with its performance
The price was far better than spending 2 or 3 times on a Top branded club and just as good
Quality appears to be good only time will tell
Happy to recommend this Driver
I ordered and received a personal launch monitor. It did not meet my expectations in the space I have for practice. They took it back for a full refund including freight. Good folks here.
Great discounts on golf apparels. They provide quality and discounted golf apparels. Will buy again.
Love it good price fast shipping and saved money on shipping. ( free) I this my third wih rock bottom
They delivered as advertised. The Rangefinder I received was exactly what I wanted and the two rechargeable batteries and charger was a nice bonus. Their customer service has always been great from everything I have ordered from them. Great to buy from.
Rock Bottom Golf is the Best. The Best prices on anything that you could want for golf. Try it, you'll like it.
Just received my new (used) driver and looks way better than what the photo's showed. Second club I have purchased from Rock Bottom Golf and can't say enough good about them. Shipped super fast and packaged very well. I will be back for my next purchase for sure.
Great product, great price, great service. The website was easy to use and the sale price close the deal on purchasing my new putter. Thank you
Received the product in less than a week! Great service. Exactly what I was looking for and at a price that was very competitive. Suggest you put the prices in both US$ and CDA$.
Not my first order from RBG and won't be my last. They always seem to have what I'm looking for at a price I can afford. They deliver when they say they will which for us a bonus for me.
The driver that I bought has a cracked face and separation between the crown and body. It could not be resold, and it is miles for me to take it to be returned. So I have asked for a replacement without returning the defective product. So far Rockbottom has not agreed and wants me to return the defective driver. But that seems pointless, doesn't it?
I purchased a couple of golf equipment items from Rock Bottom, having dealt with them several years ago. The prices were extremely competitive and because it was coming up to Christmas, I expected delivery to Australia to be quite slow. I was pleasantly surprised to have my parcel delivered in just over a week. The clubs were well packed and the driver put the package in out of the rain. Could not be happier with the overall outcome. Highly recommended.
Good price, quick deliver and customer service was excellent, will use them again. Definitely recommend them
Received everything a good time and Received everything in great shape. Very happy with the service.
From the business
Looking for quality golf equipment at discount prices? Shop our discount golf store for your favorite golf brands at the best prices around.
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members