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The company enjoys a generally positive reputation, with many customers praising the quality and affordability of its golf products, as well as the efficiency of its shipping and order fulfillment. Satisfied customers frequently highlight their improved performance on the course after using the company's equipment. However, there are notable concerns regarding customer service, particularly related to the return process and shipping costs, which some find unprofessional and frustrating. Overall, while product quality and selection are strong points, enhancing the customer service experience, especially regarding returns, could significantly improve overall satisfaction.
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I'm very happy with my purchase of a push cart for my clubs. It was discounted significantly and I received it in a reasonable amount of delivery time.
Yes I receive my order. But my son would like a different color. The red white and blue callaway cart bag. How do we send this one back. Thank you.
All good. Used a gift card for partial payment with no issues. Delivered quickly.
Great bag my husband really likes it. I liked that. I could use a discount code when I made my order.
Great products, fast shipping. No need to pay retail.
I am a high handicap golfer who enjoys the sport. I always look for bargains in November, December and January on quality brand name balls from one of the best suppliers with the best price at rock bottom golf!
Easy ordering, quick delivery, products are just like they are described.
Great service, prices and fast delivery! Easy online shopping!
Easy and very prompt delivery. Also good quality products.
Order went fine till I put in the 20% off offer code. It did not appear to discount my order.
Order was delivered in 2 days and everything was the right stuff and size. Definitely will order from RBG again.
Found the shoes I was looking for on sale and ordered them. The process was quick and they arrived in just a couple days. I was quite pleased with the experience.
All good, just wish there were better instructions with folding the cart. It was difficult to assemble the front wheel.
I was searching for a reasonably priced Scotty Cameron replacement grip. I was a bit skeptical because their price was a lot lower than others I had found. Took a week or so to get it shipped to Canada. It was just as I expected it to be.
Very happy as usual with my purchases from Rock Bottom Golf, they are packed well and arrive in a timely manner.
Can you imagine... You get your mail and your box is FULL with new junk magazines... mens heath (and you are a single woman), Wine enthusiast, And you don't give a rip about wine! And the list goes on... and your mail... over and over you get emails from Rock Bottom and a bunch of NEW never ending spamming companies that are selling your info to anyone and everyone and are now trying to sell you something or get you to read their trash "on line magazines". How would you like that?... well buy some really expensive products on line from Rock Bottom... and you too may be on the lists (YES LIST(S)) from HELL! I tracked back thru multiple unwanted looser companies who are ALL targeting and spamming me to find out that it all came from ROCK BOTTOM GOLF! Do you want to have your life "spammed"... then for sure... buy from this company! Hours of my time, my life and my peace, my email, my mail box, are destroyed / full from their shameful actions! NONE OF THIS WAS DONE WITH MY KNOWLEDGE OR PERMISSION... ALL SPAM AND ALL SHOULD BE ILLEGAL (and probably is!) Anyone know a good lawyer?
The deals you can find are great but the shipping makes things almost not worth it. I have ordered multiple times and I see shipping label created with no other update for 3-4 days. It shouldn't take that long to package clubs to ship.
Bought and paid for 216 Titleist AVX... FAIR condition balls and I will say for that kind of a purchase you'd
Think they would be all in fair condition but let me tell you out of 216 there were 21 that were well below FAIR condition and 8 of them that were so ugly I wouldn't even give them to the driving range just a warning to others before you purchase. ROCKBOTTOM after writing them SAID they want me to send all back like it's my fault... let's
See I think they should have... BETTER QUALITY CONTROL what do you think?
Answer: Please contact CS at [email protected] and provide them the order number, CS will be happy to look into your order and answer your question.
Answer: I returned the irons the next day thru UPS. Tracking #1ZW022119099132486, I need my refund back to my PayPal
Answer: Absolutely legitimate online business, I have ordered golf clubs, the 3 pack of wedges, personalized golf balls, clothing, gloves shoes. The service is excellent, deliver time from the USA to Canada was very fast (6 days) via UPS. I have never had an issue.
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