Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
The company enjoys a generally positive reputation, with many customers praising the quality and affordability of its golf products, as well as the efficiency of its shipping and order fulfillment. Satisfied customers frequently highlight their improved performance on the course after using the company's equipment. However, there are notable concerns regarding customer service, particularly related to the return process and shipping costs, which some find unprofessional and frustrating. Overall, while product quality and selection are strong points, enhancing the customer service experience, especially regarding returns, could significantly improve overall satisfaction.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Purchased a bag for my brothers Christmas gift. We've been to about 10 rounds together since then and we both absolutely love the bag. Plenty of space and, like the name implies, at rock bottom prices.
I quickly received the clubs and they are great! Look, feel, and quality is good.
Very satisfied with Rock Bottom Golf. Delivered my purchase on time & was very exactly as described. Rock Bottom communicated with me during the entire process!
The items I purchased came in on time and are working perfectly as advertised!
This Honma hybrid is a thing of beauty I am asked for a look whenever I take it out of the bag it has a great feel to it and as get used to it gets better and better could not be happier with my purchase and will be looking seriously ar Honma for future buys..
Products are first quality with very good customer service. It's easy to buy on line when you get the items you want and the merchandise is excellent!
Was told when I placed the order that it took 7 to 10 days to ship and 3 to 4 days to process the order. In reality what happened was it took almost a month before the order was delivered to me and I was told inaccuracies regarding my order. Rock bottom also indicated that they have little control over the shipment and order fulfillment as they do not conduct these things on their own but believe they use a second party to facilitate the orders. Having low prices is only a value if you're in no hurry to get your order.
Ordered a pair of spikeless golf shoes for my summer golf travels. First time ordering shoes ever on line. I've very wide feet and broken both feet so I always try on shoes before buying. Took a gamble because of the great return policy, couldn't beat the price, quick delivery and they fit. YEA!
Rock Bottom has always provided great service, support and great products for an incredible price. They are my go to for all my golfing needs.
Rock bottom golf, simply Rocks!
Always easy to find what I'm looking for. Shopping is easy and check out is Super EASY!
Sipping is normally pretty quick. The orders are processed quickly anyway.
I have used Rock Bottom for a variety of different golf needs from clubs, bags, clothing and accessories. Value for the money is always good and I always get what I ordered. Shipping is normally right on time.
Website was very easy to navigate and has many many options from a wide range of price and I will always be a customer whenever I need anything golf related
On line process not a smooth process could never tell if the order went through or not and no way of confirming
Very happy - received goods within 14 days as ordered and in perfect condition.
Its very easy to order from Rock Bottom Golf use them all the time for my golf needs.
I had a great experience buying with RockBottom. I was like a kid in a candy store. RockBottom delivers every time with huge discounts. Thank you RockBottom for making golf affordable and looking good on the golf course.
The order I placed a week before xmas, was delivered earlier than expected. Thank you!
Experience was good. I have received the driver and socks
Answer: Please contact CS at [email protected] and provide them the order number, CS will be happy to look into your order and answer your question.
Answer: I returned the irons the next day thru UPS. Tracking #1ZW022119099132486, I need my refund back to my PayPal
Answer: Absolutely legitimate online business, I have ordered golf clubs, the 3 pack of wedges, personalized golf balls, clothing, gloves shoes. The service is excellent, deliver time from the USA to Canada was very fast (6 days) via UPS. I have never had an issue.
Looking for quality golf equipment at discount prices? Shop our discount golf store for your favorite golf brands at the best prices around.

