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Rock Bottom Golf Reviews Summary
The company enjoys a generally positive reputation, with many customers praising the quality and affordability of its golf products, as well as the efficiency of its shipping and order fulfillment. Satisfied customers frequently highlight their improved performance on the course after using the company's equipment. However, there are notable concerns regarding customer service, particularly related to the return process and shipping costs, which some find unprofessional and frustrating. Overall, while product quality and selection are strong points, enhancing the customer service experience, especially regarding returns, could significantly improve overall satisfaction.
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I found RBG in the early days of the Internet and thought what a novel idea. As a Canadian our golf shopping even now is limited to just a few retailers so pricing is seldom competitive. RBG has never failed to provide excellent selection, great product selection and superb service. Even with the USD and duties... prices and are still the best.
Once again RBG comes through! Purchased a "like new" title product came with head cover and wrench (not to many companies do this). Also picked up a wedge set for 50% off, really happy we crossed paths. Very happy shopper and I will be back soon!
Mark- We really appreciate the great feedback & for you choosing us to shop with! Have a great day!
Sincerely,
Jamie
Rock Bottom Golf
Purchased TT Dynalite Dynamic Gold XL shafts. Shipping was fast. Wish they came with labels. Customer service is quick to respond. I recommend RBG to all.
HI Frank- Great, thank you so much for the great feedback & for choosing Rock Bottom Golf to shop with!
Sincerely,
Jamie
Rock Bottom Golf
Etonic pants are incredibly well priced and a great product. Highly recommend getting a pair of these golf pants if you get the chance!
Hey Josh- Thank you so much for the great feedback & for choosing Rock Bottom Golf to shop with!
~Jamie
First time purchasing from Rockbottom and it was a great experience. Will be a returning customer for sure
Wonderful to hear! Thanks so much for shopping with us!
Shipping was slow but the golf balls look great! I'll definitely be back for more. Great golf balls at a great price.
Thanks for choosing us to shop with & the great feedback!
I ordered personalized golf balls but when received there was nothing on the golf balls. What happened?
Hi John, that is strange. Have you contacted CS yet inquiring about it? If not, please do so at [email protected] or you can also give us a call at 877-540-GOLF (4653), We're happy to look into any issue and get it resolved ASAP.
Love rock bottom and all the great deals! I always order all my golf equipment and apparel from this site. The prices are fantastic and always have the best prices.
Thanks so much for the positive feedback Chad & choosing RBG to shop with!
Ordered golf balls from RBG and received them at my doorstep two days later. I know I can trust RBG to provide a fair price and speedy shipment.
You definitely can! Thank you for the great feedback Ken
Ordered mizuno jpx 900 hm clubs. Best deal anywhere! Great site and easy to use! Superfast shipping and great communication. Great clubs, score dropping!
Hi Mike! Thanks so much for the great feedback!
Easy to read website. Delivery was quick and fast. Service very friendly and helpful. Would be nice to get a free rock bottom shirt or hat but all in all good experience.
Thank you for leaving us a positive review Rodney! We really appreciate it & thanks for choosing us to shop with! We are always running promotions as well, sometimes there are free items so just keep an eye out on what promo we are running & we might be able to ship you that free shirt or hat if that's the promo running :) Have a great day!
Great prices, great stuff and on time. I ordered quite a bit of stuff.
It all came in when they said, how can you beat that..
We are hoping you can't! That's what we are striving for everyday and we're thoroughly pleased we were able to meet expectations with your order. Thanks for shopping with us Dan, if we can ever be of any assistance going forward never hesitate to let us know!
Service was great. Received product in NZ within time frame stated. I cant be any happier than that. Cant wait to hit them!
Hey George! Great to hear, thanks for the positive feedback & shopping with us!
Purchased 2 gloves for my husband and 2 for me. All were very nice fits! Can't wait for winter to leave so we can use them!
Hi Julie- we cannot wait for winter to leave either :) Thank you for choosing us to shop with & leaving us positive feedback!
On time, exactly what I ordered. I have purchased a load of stuff from Rock Bottom especially when I run 2 tournaments a year. They are my "go to web site" for golf.
Hi Dave! Fantastic to hear, we're definitely glad we can provide items to meet your golfing needs! Thank you so much for choosing RBG to shop with!
Effortless ordering, shipment was received before delivery date, my son likes them so much he doesn't want to use them, I was very pleased with my first experience. Thank you
Hi Barry! We're extremely happy we were able to reach our goal of providing top level products with top level service! Thanks so much for choosing Rock Bottom Golf to shop with and for the feedback. We deeply appreciate it!
Cheers,
Jamie
All of my items came as expected and on time. I am a first time customer and will be back soon. Thank you.
Hey Brady! You're feedback is very much appreciated, if we can help with anything going forward definitely shoot us a message. Thank you for choosing Rock Bottom Golf to shop with!
Rock Boytom golf is great equipment priced right and great service. Would recommend this sight to anyone looking for equipment at a reasonable price
Morning Jim. That's terrific to hear, we thank you for choosing us to shop with and for your positive review:-)
These clubs are perfect for old farts like me. They are easy to hit and are very forgiving. I recommend hybrids for anyone that has problems hitting conventional irons.
Nice! Thank you for shopping with us, the feedback, and for giving other helpful info on products for others to see in case they are debating on hybrids. Have a great day!
It was a great deal on Etonic shoes. Delivery was fast and shoes feel great. Now, if spring would get here so I can use them
Hey Rick, we hear ya there! We're on the East coast and are waiting for Spring to arrive as well haha. Thank you for shopping with us & for taking the time to leave us a positive review. We deeply appreciate it!
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- Suspicious reviews are flagged by our algorithms, moderators, and community members
So great to hear! That is definitely our goal :) Thanks so much for choosing us to shop with & the feedback. We greatly appreciate it.
Sincerely,
Jamie