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Rock Bottom Golf

4.2

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Rock Bottom Golf Reviews Summary

The company enjoys a generally positive reputation, with many customers praising the quality and affordability of its golf products, as well as the efficiency of its shipping and order fulfillment. Satisfied customers frequently highlight their improved performance on the course after using the company's equipment. However, there are notable concerns regarding customer service, particularly related to the return process and shipping costs, which some find unprofessional and frustrating. Overall, while product quality and selection are strong points, enhancing the customer service experience, especially regarding returns, could significantly improve overall satisfaction.

This summary is generated by AI, based on text from customer reviews

service
93
value
92
shipping
94
quality
87

We monitor reviews for authenticity

Georgia
2 reviews
0 helpful votes
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Golf bag cart
April 17, 2019

I received my package the other day and it was packed properly. Very easy to assemble and loved using it this past weekend.

Date of experience: April 15, 2019
Jamie -. — Rock Bottom Golf Rep
over a year old

Thank you for the feedback & for shopping with us!

Maryland
1 review
0 helpful votes
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Excellent price and product. Fast quick shipping. From now on I will buy all my golf needs from your company. I like the great new offers all the time. Can't beat the low prices

Date of experience: April 15, 2019
Jamie -. — Rock Bottom Golf Rep
over a year old

Thank you!

Delaware
1 review
1 helpful vote
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Wrong club sent
April 12, 2019

I purchased a taylormade m4 3 wood for my wife. I was sent m4 5 wood. After contacting customer service sent back the 5 wood and while that was in transit they shipped the 3 wood to me. Their customer service was outstanding

Date of experience: April 11, 2019
Jamie -. — Rock Bottom Golf Rep
over a year old

Thank you Robert! So sorry we shipped the wrong thing initially, but very happy to hear we were able to resolve it quickly! Thanks again

Colorado
4 reviews
1 helpful vote
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The price was good for the bag but the rain hood was missing. I didn't send it back because it is too much of a hassle. I'll just use a rain hood off my old sun mountain bag when I need one. I probably won't take a chance on ordering anything else because there are lots of sites to buy golf equipment.

Date of experience: April 11, 2019
Jamie -. — Rock Bottom Golf Rep
over a year old

If there are any issues, such as this, please just contact CS and they will be happy to assist in resolving. Thanks for shopping with us.

Virginia
1 review
0 helpful votes
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I had to read the fine print in order to set the time & date, but other than that, the range- finder appears to be fine.

Date of experience: April 10, 2019
Jamie -. — Rock Bottom Golf Rep
over a year old

Thank you for the feedback!

Minnesota
1 review
1 helpful vote
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Etonian Gloves
April 11, 2019

Bought them on closeout for $5 each! Great value fit nicely! Look durable and are comfortable. Rock Bottom is excellent business!

Date of experience: April 10, 2019
Jamie -. — Rock Bottom Golf Rep
over a year old

Thank you Ray!

Illinois
1 review
1 helpful vote
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On the money.
April 10, 2019

Have ordered before, and like this order very pleased with everything I purchased and received in a timely manner.

Date of experience: April 10, 2019
Jamie -. — Rock Bottom Golf Rep
over a year old

Thanks Don!

California
1 review
0 helpful votes
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F8 Looks great
April 9, 2019

King Cobra driver came within a few days and looks to be exactly what I ordered and at a very good price. Very easy transaction and I would recommend them.

Date of experience: April 8, 2019
Jamie -. — Rock Bottom Golf Rep
over a year old

Wonderful! Thank you for shopping with us!

California
1 review
0 helpful votes
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Satisfied
April 8, 2019

Nice bag and light weight. Taylor Made golf bags are great, great colors and well made. I have bought at least 5 Taylor Made golf bags in the last 10 years, both cart bags and carry bags. When I travel I bring my cart bag, more room to carry more equipment.

Date of experience: April 7, 2019
Jamie -. — Rock Bottom Golf Rep
over a year old

Thanks for shopping with us!

james j.
Florida
1 review
1 helpful vote
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balls
April 8, 2019

balls received not exactly as pictured in ad but will keep. pls sell what you advertise. first time buyer

Date of experience: April 6, 2019
Jamie -. — Rock Bottom Golf Rep
over a year old

Thanks for the feedback. Any issues such as this, feel free to contact CS and they will be happy to assist.

Georgia
1 review
0 helpful votes
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Etonics
March 31, 2019

Great price for a, great product, fast service. I. will order more and highly recommend to my friends

Date of experience: March 30, 2019
Jamie -. — Rock Bottom Golf Rep
over a year old

We couldn’t be happier to hear this! Thank you for taking the time to share your experience and for choosing us to shop with!

Missouri
2 reviews
1 helpful vote
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Happy with my order
March 30, 2019

Received as advertised. Very happy with my order! Look forward to ordering from you again! Delivery was very prompt!

Date of experience: March 29, 2019
Jamie -. — Rock Bottom Golf Rep
over a year old

Wonderful! Thank you for the feedback and for choosing Rock Bottom Golf to shop with!

Wisconsin
1 review
0 helpful votes
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Great Golf Balls
March 29, 2019

Box came via USPS instead of UPS. They gave a tracking number for UPS. Still either way I got exactly what i wanted.

Date of experience: March 29, 2019
Jamie -. — Rock Bottom Golf Rep
over a year old

Hi Larry- your order did ship out with UPS, UPS picked up the package then transferred it to their sub-partner Surepost. UPS SurePost® is an economy, residential, ground service. Here’s the link to UPS explaining: https://www.ups.com/us/en/help-center/tracking-support/sp-definition.page Thank you for shopping with us!

New Zealand
2 reviews
0 helpful votes
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Cobra F8 Driver
March 28, 2019

Thank you so much rock bottom - I'm usually an 86 off the stick but I've shaved 10 shots off my score the first game I played with this club. Delivery was seamless and worry free.

Date of experience: March 27, 2019
Jamie -. — Rock Bottom Golf Rep
over a year old

Awesome! Thanks so much for the great feedback & for choosing Rock Bottom Golf to shop with! Have a great day, hit em' straight:)
Cheers, Jamie

Illinois
1 review
1 helpful vote
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Looks nice
March 27, 2019

Step up from my previous bag. Everything works and is as advertised. Plenty of pockets. Have loaded my gear in and it's ready to go. Completely satisfied so far.

Date of experience: March 26, 2019
Jamie -. — Rock Bottom Golf Rep
over a year old

Hey John- We really appreciate the feedback & for you choosing us to shop with! Have a great day!
Cheers,
Jamie

Florida
1 review
0 helpful votes
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I was very satisfied with the items received. The quality of the product are very good and the price is good.

Date of experience: March 21, 2019
Jamie -. — Rock Bottom Golf Rep
over a year old

Hi Gilles- thank you for the great feedback & choosing us to shop with!
Cheers,
Jamie

Illinois
1 review
1 helpful vote
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No issues
March 21, 2019

I've never had a problem with rockbottom. Initially I was a bit miffed as the order was delayed in fulfillment for a few days, with a estimated delivery of April and I wanted the clubs before then for a golf trip. I was then surprised when they arrived this week. At the end of the day I am pleased with this purchase.

Date of experience: March 21, 2019
Jamie -. — Rock Bottom Golf Rep
over a year old

Hi Lewis, thank you for the great feedback & for choosing us to shop with!
Cheers,
Jamie

Florida
1 review
0 helpful votes
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Happy golfer
March 19, 2019

Pleased with the purchase. Delivered early. Very pleased and will buy again in future golfclub was exactly

Date of experience: March 18, 2019
Jamie -. — Rock Bottom Golf Rep
over a year old

Wonderful, thank you for sharing Martin! Have a great day! Cheers- Jamie

Wisconsin
2 reviews
0 helpful votes
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Great
March 18, 2019

Great service once again great club can't wait to get to course and give it a try nice craftsmanship

Date of experience: March 17, 2019
Jamie -. — Rock Bottom Golf Rep
over a year old

Thank you Robert! We value your business and thank you very much for the positive feedback!
Cheers,
Jamie

New Jersey
1 review
0 helpful votes
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Great Place for Golf
March 18, 2019

I purchased an used wedge. Love it a great addition to the bag. I also purchase personalized golf balls for our annual golf outing.

Date of experience: March 16, 2019
Jamie -. — Rock Bottom Golf Rep
over a year old

Hi Jeff- thank you for the great feedback & choosing us to shop with!

From the business

Looking for quality golf equipment at discount prices? Shop our discount golf store for your favorite golf brands at the best prices around.


rockbottomgolf.com
Founded in 2000
North Chili, NY, United States