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The company enjoys a generally positive reputation, with many customers praising the quality and affordability of its golf products, as well as the efficiency of its shipping and order fulfillment. Satisfied customers frequently highlight their improved performance on the course after using the company's equipment. However, there are notable concerns regarding customer service, particularly related to the return process and shipping costs, which some find unprofessional and frustrating. Overall, while product quality and selection are strong points, enhancing the customer service experience, especially regarding returns, could significantly improve overall satisfaction.
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Being from Canada and won't be in Florida until January it was sent to a friend's place.
He confirmed everything was there and in good condition. I have been ordering from
Rockbottom for more than 10 years and always been pleased with their products and
Service.
Happy with my purchase at rock bottom golf, everything was delivered as excepted. Plan to purchase more.
This was my first purchase at RockBottomGolf, a new golf bag as mine has sat idle in a garage for over a dozen years and was uncleanable. Anyway, so far so good and I know I saved money after checking some other locations.
I've been using rockbottomgolf.com for several years and have been extremely happy with their product line as well as their level of service. Keep it up Scratch!
Great value for quality products, I have been using them for a few years now with no disappointments.
I will continue doing business with Rock Bottom. I have had nothing but great experiences so far.
Thanks
Art
I can NOT recommend Rock bottom golf to anyone, what a horrible service they are writing to me. I will never order from them again.
Shop this site as they have great deals on golf equipment! I have made many purchases from RockBottom Golf and always look at this site before others.
I received a NEW Sand Wedge for the price of a Used one... They have my business for all future purchases.
While I bought them in advance of next year, I appreciate the value of the Etonic Shoes. They arrived a day early and packaged securely.
I've been using Rock Bottom for a number of years and have been satisfied with the service, quality and pricing.
Quick delivery and the gold balls with our logo look amazing! Would totally recommened and will use again.
Ordered three items, all were delivered on time. All the items fit and were good quality for the great price.
The shirts fit great and my wife loves the lightweight fleece jacket. Of course will be ordering again.
Have shopped multiple times at rockbottom.com and woumd recommend them without a doubt. Always on time and at great prices.
Received new cart bag quickly! Bag looks better than on the site! Seems of great quality! Looking forward to hitting the links! Thanks!
My order was handled very professionally. It arrived on time, in fact was several days early. I would not hesitate to order more from this company. Thank you again for your service. Mike A.
I have ordered clubs, golf bag, and other products from Rock Bottom. All were at great pries, top quality, and rapid delivery.
I wanted to try a new putter so I went to your site to look. You have something for everyone in all price ranges. I found one in my price range that I liked the looks of. My driver and irons were also bought from Rock Bottom.
Answer: Please contact CS at [email protected] and provide them the order number, CS will be happy to look into your order and answer your question.
Answer: I returned the irons the next day thru UPS. Tracking #1ZW022119099132486, I need my refund back to my PayPal
Answer: Absolutely legitimate online business, I have ordered golf clubs, the 3 pack of wedges, personalized golf balls, clothing, gloves shoes. The service is excellent, deliver time from the USA to Canada was very fast (6 days) via UPS. I have never had an issue.
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