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The company enjoys a generally positive reputation, with many customers praising the quality and affordability of its golf products, as well as the efficiency of its shipping and order fulfillment. Satisfied customers frequently highlight their improved performance on the course after using the company's equipment. However, there are notable concerns regarding customer service, particularly related to the return process and shipping costs, which some find unprofessional and frustrating. Overall, while product quality and selection are strong points, enhancing the customer service experience, especially regarding returns, could significantly improve overall satisfaction.
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I have not walked in the shoes, but the quality and the sturdy foot bed seems to be solid. I always have one or two soft type shoes to walk the course in. I'll be trying these out next summer.
Very happy with this Puma jacket. Warm with a base layer at 45 degrees Light & comfortable. Might want considering sizing up. Would recommend.
Placed an order and paid for Next Day delivery-my email conformation even indicated the Next Day delivery. Sadly the packaged didn't ship as expected.
My advise stick to standard shipping-don't pay extra.
I have recommended your site to not only my buddy in Florida but a couple of others so far.
I was certainly very impressed with your pricing and would not hesitate to buy from you again.
Perfect for me like the big face. I will let my friends and family know of the great product and prices I gotten from RockBottom golf. Thanks
Great service. The club looked just like the photo. Great condition and hits great. Shipping was a lot faster then advertised. No complaints. I will definitely purchase things again.
Fast and efficient service. I purchased the ladies M 1 wedge for myself. My husband kept using it on our golf rounds. So for Christmas here you go husband, one of your own.
I've been a loyal Rock Bottom customer for many years and have made several purchases. In the past, I've always been quite satisfied with your products, your price and your service. This order, however, left me somewhat disappointed. My purchase included 2 new Tour Edge HL3 hybrids and 2 pre-owned Tour Edge HL3 hybrids. When this order arrived, the 2 new clubs were perfect and I expected the pre-owned ones would show some minor wear. What I didn't expect, was that one of the pre-owned clubs would have a different shaft and a different (mid-size) grip. Even though my order included four individual clubs, rather than a matched set, I assumed all would at least have matching shafts and grips. I am 77 years old, but in great shape and still have a pretty good all around game, so I want all of my clubs to have the same feel. Had I known all four clubs would not have matching shafts and grips, I would certainly have purchased all new clubs.
The Grafolly red graphite driver shaft were a steal and just couldn't pass them up. A fantastic golf shaft and just waiting to re-shaft a Bridgestone driver. Having a Rife 2 bar and a Rife blade putter needed to pick up the Rife Switchback and the price made it a no-brainer. Love the ability to custom weight (same as the 2 bar) and the look and feel is just incredible. As always, Rock Bottom Golf Absolutely rules with their rock bottom deals and if you're paying attention, some of their rock bottom deals go way below rock bottom. I always check Rock Bottom Golf before I make a golf purchase to make sure that I'm getting the best deal. Usually the best deal is at Rock Bottom. As always guys and gals, your shipping, service and deals are phenomenal. Thanks Again.
Mel H.
I love the prices, the selection, and the sales! I will keep coming back to RockBottomGolf! The deals continually change which makes the shopping experience fresh every time.
Super site great products fast service.
Product was in perfect condition better then new.
Web site is fast to find stuff with great descriptions.
Easy very easy checkout.
I will be trying my new clubs out in the next couple days weather permitting. As for your service, I could not be happier.
I never have been disappointed with RBG. Being from Rochester NY and knowing that Rock Bottom began on the outskirts of Rochester gives me a sense of pride for the enthusiasm, knowledge and professionalism of a company born so close. Thank you.
Haven't tried the club yet. I missed the nice, probably last, good day for delay of PO delivery that wasn't expected
As before, the quality of the merchandise was above my expectations and I should have ordered one or two more.
I do alot of research before buying a product. I knew exactly what I wanted but was sent a similar bag when the correct one I placed in my cart to purchase. RBG worked out a $25 lower price which I accepted but I still have the wrong bag. A long-time customer of Scratch (maybe 15+ years) & never had this happen before. Not sure I made the right decision to keep the wrong bag... my bad!
Initially I did not receive all of my order and did not see that they were coming separately. Through email it was explained and I replied with gratitude. I love using rock bottom golf!
Rock bottom golf has quality equipment for reasonable pricing, very pleased with my driver and fairway wood
Fast shipping, great value and top of the line products. A business you can trust and I would order again without hesitation.
Answer: Please contact CS at [email protected] and provide them the order number, CS will be happy to look into your order and answer your question.
Answer: I returned the irons the next day thru UPS. Tracking #1ZW022119099132486, I need my refund back to my PayPal
Answer: Absolutely legitimate online business, I have ordered golf clubs, the 3 pack of wedges, personalized golf balls, clothing, gloves shoes. The service is excellent, deliver time from the USA to Canada was very fast (6 days) via UPS. I have never had an issue.
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