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Rock Bottom Golf Reviews Summary
The company enjoys a generally positive reputation, with many customers praising the quality and affordability of its golf products, as well as the efficiency of its shipping and order fulfillment. Satisfied customers frequently highlight their improved performance on the course after using the company's equipment. However, there are notable concerns regarding customer service, particularly related to the return process and shipping costs, which some find unprofessional and frustrating. Overall, while product quality and selection are strong points, enhancing the customer service experience, especially regarding returns, could significantly improve overall satisfaction.
This summary is generated by AI, based on text from customer reviews
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Shoes were as expected, fit great, delivered promptly. $5 shipping was what made the deal. Should offer that shipping deal more often or make it permanent.
Shoes were a great price and good fit. I made an error when verifying my gloves. I thought MLG meant "Med Large Gloves). That actually meant Men's Left Glove. I ended up with the wrong size. Rock Bottom said it was my error and I would have to pay for return shipment which was more than the cost of the gloves. I gave the gloves away. Make sure you verify your order.
Cheapest prices I could find, and from a company that shipped internationally for a reasonable cost. The items arrived by courier, packaged in cardboard and in perfect condition. Will happily use these guys again.
Cobra driver-used? Looks brand new, no damage on face, cover never used.
Sweet deal to round out set of Cobra irons,
Bag boy Chiller is a nice bag for power cart or walking cart. Lots of room for all the trinkets and room for 6 cold ones.
Very satisfied with my order. Prompt delivery and great value. Thanks to RBG for another quality filled box of goodies at amazing prices.
Purchased some good things at good prices. Very happy with the items that we received.
We will probably buy from Rock Bottom again in the future.
I would recommend to everyone. Great service, speedy delivery, great prices and great top name products.
Online shopping was easy and fast delivery the product was as described with great price and looked good
Great price, quick delivery. Ordered a new golf bag, and in 4 days it was delivered. Box was not damaged, and bag was in perfect condition. I will always buy my golf supplies at RockBottomgolf.com.
As usual, Rock Bottom underpromises and then over delivers. Got the King Cobra Driver I wanted at a discount price and it arrived two days earlier than promised.
Product arrives as described. Prices are great and the quality is always top notch.
Delivery was delayed but this is not RBG's fault. UPS is super busy these days.
The people griping about the little things have unrealistic expectations. I have been buying from RBG for years now and I have never been disappointed.
The items in the box were new as advertised and exactly what I ordered. The items were perfect upon delivery and without a scratch. Delivery was not as exact of a process. After a delivery date was issued, it was changed by the delivery company resulting in rescheduling family to be at the address to SIGN for the package per RBG terms of agreement. When the box arrived, the delivery person said no signature was required. I confirmed and no signature was given.
I could have not inconvenienced others and had the box at the front door. Ah, am I missing something. The amount was over the $500 requirement.
So pleased with the items, but am concerned with the delivery service meeting RBG's business practices.
All in all, I will continue to order golf clubs from here.
OK business except for a very small text saying that additional discount can't be used on this item. So in the end it was $20 more than expected.
The item delivered one day ahead of when it was promised. I have been using it ever since. It fits in the area intended for it.
The order was received as promised and was what I had requested. The only drawback is I had to write extra to make my review complete, (100 words)
I recieved my new M-4 D driver on time just as advertised! I haven't had a chance to hit it yet but my order was everything Rock Bottom Golf promised! Thank you!
I like the shoes and would buy them again but the soft spikes are falling apart. Could you send me some soft spikes to replace the defective ones?
Great prices on everything. I was not happy I had to pay for returning shoes that were to small. Packages were delivered in a timely matter.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members