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Rock Bottom Golf

4.2

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Rock Bottom Golf Reviews Summary

The company enjoys a generally positive reputation, with many customers praising the quality and affordability of its golf products, as well as the efficiency of its shipping and order fulfillment. Satisfied customers frequently highlight their improved performance on the course after using the company's equipment. However, there are notable concerns regarding customer service, particularly related to the return process and shipping costs, which some find unprofessional and frustrating. Overall, while product quality and selection are strong points, enhancing the customer service experience, especially regarding returns, could significantly improve overall satisfaction.

This summary is generated by AI, based on text from customer reviews

service
93
value
92
shipping
94
quality
87

We monitor reviews for authenticity

New York
1 review
0 helpful votes
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Golfer's Haven
July 27, 2020

Easy to use website; prompt delivery. The shoes I ordered are very stylish and comfortable. It's time for me to dispose of my old metal cleated shoes with the cleats all gone.

Date of experience: July 26, 2020
Jamie -. — Rock Bottom Golf Rep
over a year old

Murton- thanks so much for the review & choosing us to shop with! We greatly appreciate it

Illinois
1 review
0 helpful votes
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Roswell Alien Sand Wedge
July 25, 2020

My order was received within in ten days of placing my order. Club arrived in perfect shape. I am starting to get used of this unique SW for various chips around the green. Getting out of sand traps is much easier now.

Date of experience: July 25, 2020
Jamie -. — Rock Bottom Golf Rep
over a year old

Thanks for the feedback!

Iowa
1 review
0 helpful votes
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Love my driver even though it didn't fix my slice completely. When it arrived there wasn't an adjustment tool included. I emailed the company and a week later it was delivered in the mail. Top Notch!

Date of experience: July 24, 2020
Jamie -. — Rock Bottom Golf Rep
over a year old

So great to hear this, thank you for that wonderful feedback!

California
1 review
0 helpful votes
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ECCO golf shoes
July 24, 2020

Shoes fit well and were very comfortable. Received them in a timely manner. Would do business with Rock Bottom Golf in the future

Date of experience: July 23, 2020
Jamie -. — Rock Bottom Golf Rep
over a year old

Thank you Sam!

Ohio
1 review
0 helpful votes
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Zipper problems.
July 24, 2020

I bought the z 2.5 golf bags and both are very nice, but the one golf bag zippers are very difficult. The black golf bag zippers work perfectly and smoothly and on the grey golf bag they have a little problem and you have to be very careful with them. That's the only drawback I see otherwise they're very good golf bags.

Date of experience: July 23, 2020
Jamie -. — Rock Bottom Golf Rep
over a year old

Hi Hugh- if you contact CS we can get you a replacement or refund if there’s a defect. Please contact us at [email protected] and we’ll get this squared away as fast as possible! Thanks for the great review

Kentucky
1 review
0 helpful votes
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I check other sites before I order. Rock Bottom is consistently the lowest price. Ships quick, never had an issue.

Date of experience: July 19, 2020
Jamie -. — Rock Bottom Golf Rep
over a year old

Thanks so much

New York
1 review
0 helpful votes
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I have never delt with a company with worse customer service. 4 hours to respond to a email if at all. They offer no phone number to call i understand why now. Just save your the hassle even if you have to pay a little extra it will be worth it.

Date of experience: July 17, 2020
Jamie -. — Rock Bottom Golf Rep
over a year old

Lastly please note our phone number absolutely is listed on the website, your statement that we do not have a phone number is invalid. If you go to the help tab, our phone is right on that next page the help tab takes you too.

Minnesota
1 review
0 helpful votes
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Good deals
July 17, 2020

I ordered a complete 12 piece set an got 9 clubs an a bag. It was delivered on time. But not a complete 12 piece set

Date of experience: July 16, 2020
Jamie -. — Rock Bottom Golf Rep
over a year old

So sorry to hear that. Please contact CS we will get this resolved as quickly as possible. Thanks for shopping with us!

Oregon
1 review
0 helpful votes
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I ordered the buy one get one free Srixon golf balls. Initially i selected 2, but when i got to checkout, it didn't look right so i increased it to 2. What i received was 3 dozen golf balls instead of four. I got two dozen at the one dozen price & one dozen at the full price. Ordering should have been easier. I feel like i was screwed out of a dozen golf balls.

Date of experience: July 15, 2020
Jamie -. — Rock Bottom Golf Rep
over a year old

Hi Gerard! Sorry for any confusion there, to get the free dozen you just had to add them to your cart. Please always refer to the promotion details if you are unsure of how to take advantage of a promotion or contact customer service so we can help with the ordering process. We can get you that extra dozen shipped though if your order qualified; that’s no problem at all. Contact CS at [email protected] & we’ll get you squared away:)

Thanks for shopping with us!

Panama
1 review
0 helpful votes
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Excellent service, prompt respond and delivery. A lot of options to choose from. Good deals And friendly app

Date of experience: July 15, 2020
Jamie -. — Rock Bottom Golf Rep
over a year old

Wonderful! Thanks for shopping with us

Illinois
1 review
0 helpful votes
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I always had trouble shopping for size 14 golf shoes for my son, but not anymore! Rock Bottom Golf has a great selection. Shipping was in a timely manner too.

Date of experience: July 15, 2020
Jamie -. — Rock Bottom Golf Rep
over a year old

Thanks so much!

Florida
1 review
0 helpful votes
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Love the site. Always Rock Bottom Prices for all brands, especially golf balls and training products. I've referred the site to several of my golfing friends and family members!

Date of experience: July 14, 2020
Jamie -. — Rock Bottom Golf Rep
over a year old

Thank you so much for the wonderful review and recommendations! We greatly appreciate it

Washington
1 review
0 helpful votes
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I placed my order with Rock Bottom Golf and received it 2 days later. The product was exactly what I expected. I will continue to buy all of my golfing gear at Rock Bottom Golf!

Date of experience: July 14, 2020
Jamie -. — Rock Bottom Golf Rep
over a year old

So great to hear this! Thank you

Virginia
1 review
0 helpful votes
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Great service!
July 14, 2020

I ordered 4 dozen Callaway Supersoft golf balls. They were promised by the Friday prior to Father's Day and they arrived two days early. Excellent service and great price. Will be ordering all my golf balls through you from now on!

Date of experience: July 13, 2020
Pennsylvania
1 review
0 helpful votes
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Balls
July 13, 2020

Ordered some new golf balls. Decided to personalize them since it only cost 99 cents. They arrived when expected and the personalization was perfect.

Date of experience: July 13, 2020
Canada
1 review
0 helpful votes
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HAPPY HAPPY!
July 13, 2020

Great service; great clothes. Hubbie loved his new golf shirt- the Vilition Pilot Polo! Fits well. Great cause.

Date of experience: July 13, 2020
Connecticut
1 review
0 helpful votes
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Great shoes
July 13, 2020

New Balance golf shoes soft comfortable great looking Great price showed up in 2 days no problems love ordering from Rock Bottom Thank You

Date of experience: July 13, 2020
Michigan
1 review
0 helpful votes
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Great deal!
July 12, 2020

Found my new favorite golf ball. I bought the Calloway chrome soft. I LOVE them! They are the most expensive ball I've ever purchased and will again!

Date of experience: July 12, 2020
Mississippi
1 review
0 helpful votes
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Great deals
July 12, 2020

Found a pair of shoes and a hat online for a great price. Orders them and they shipped out in a timely manner and were received. Great pricing and good shipping service.

Date of experience: July 12, 2020
Michigan
2 reviews
0 helpful votes
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Delivery time
July 10, 2020

Another company same date 3 days. Rock bottom almost 2 weeks. What is the problem both had free shipping

Date of experience: July 10, 2020

From the business

Looking for quality golf equipment at discount prices? Shop our discount golf store for your favorite golf brands at the best prices around.


rockbottomgolf.com
Founded in 2000
North Chili, NY, United States