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Rock Bottom Golf Reviews Summary
The company enjoys a generally positive reputation, with many customers praising the quality and affordability of its golf products, as well as the efficiency of its shipping and order fulfillment. Satisfied customers frequently highlight their improved performance on the course after using the company's equipment. However, there are notable concerns regarding customer service, particularly related to the return process and shipping costs, which some find unprofessional and frustrating. Overall, while product quality and selection are strong points, enhancing the customer service experience, especially regarding returns, could significantly improve overall satisfaction.
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This is a great driver! I picked up yards off the tee and my control and accuracy also improved! Buying the open box option provided a discount over new and I was 100% glad I had this option available.
Always check for golf needs and specials. Good customer service if you have an issue. I mainly buy golf clubs from rockbottomgolf.
Excellent product at really good price. Delivery was superb (even to New Zealand!) and all delivered within 10 days packaged very securely.
Would recommend to anyone looking for excellent value and superb service.
Good follow up service and communication. Ray Cook putters came in just fine and the grip tape is good quality!
I purchased Wilson Staff driver and fairway wood from Rockbottom. The quality of the driver is extremely poor for a $300 club. The Wilson Staff brand used to mean high quality, but when I complained to Rockbottom Golf that the club is virtually un-hit-able and likely defective, their customer service representative replied that it likely wasn't defective and that I was just dis-satisfied. So the club is either defective or Rockbottom sells junk clubs at premium pricing, or the Wilson Staff name is a degraded brand of very low quality. The fairway wood isn't great, but it is hit-able, unlike the driver.
I like the 14 way full length dividers. Keep clubs from getting tangled up. Plenty of storage space. Nice extras (glove attachment site, card pocket and pen sleeve). Haven't been using very long. Material does not seem as sturdy as my previous Bag Boy bag but no problems so far.
True quality in mint and near mint balls at a very good price. Im very happy with the product. Would buy again.
I have been pleased with the product, and especially the customer service of RockBottom and the pricing.
Great deal. Fast shipping. Good selection of shoes, especially in size 12 and above. Recommended to my brother in kaw as well.
Good price good quality thanks I will continue to do business with Rock Bottom Golf everything's good
My order was exactly what I wanted. It came in a very timely manner. I was happy with everything. I have been ordering from rock bottom for years and never had a bad experience. I've also recommended them to my friends.
Works great with doing warm up's only thing is the voice or volume isn't working.
Still getting my club speed and distance
This was my first time using Rock Bottom Golf. I only got Golf Balls and Golf Gloves but with the sales they had going and their lower prices I felt I got a really good deal and they arrived fairly quickly. I have no issues with quality so over all extremely happy. Already got my golf buddies updated in case they wanted to use them too.
I was able to purchase two pair of Etonic Stablites for $25 each. These shoes were originally about $75 per pair. What a deal!
Both pairs of shoes fit and are comfortable. I get compliments and was able to refer 4 people to your website!
Good club. Tour Edge makes a fine product. I would ahnd have recommended this brand to all my golfing buddies.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Peter- I read over the email strand, the CSR you were working with did not say he could not help. He stated in his opinion it did not sound like a item defect however he said he absolutely will submit this to Wilson to see if they will accept under a defect. We are an authorized Wilson seller and we do need to work through the vendor for defective complaints. The response our CSR sent to you stated the below, we are willing to help you sir, we just need you to work with us so we can try to assist with your complaint.
"... If you do however believe that the clubs are defective, we would need to work with Wilson directly on their warranty process. If defective, they would be able to replace them under warranty."