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Rock Bottom Golf Reviews Summary
The company enjoys a generally positive reputation, with many customers praising the quality and affordability of its golf products, as well as the efficiency of its shipping and order fulfillment. Satisfied customers frequently highlight their improved performance on the course after using the company's equipment. However, there are notable concerns regarding customer service, particularly related to the return process and shipping costs, which some find unprofessional and frustrating. Overall, while product quality and selection are strong points, enhancing the customer service experience, especially regarding returns, could significantly improve overall satisfaction.
This summary is generated by AI, based on text from customer reviews
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Purchased prior generation Chrome Soft yellow golf balls. These are great balls and if you order prior generation you get them for less. Can't lose on this deal.
When placing my order, I was under the impression that being in the link for clubs for lefties I was ordering a left-handed club. After receiving it and seeing it was a right-handed club, the follow-up was that it's made specifically in the notes that it would be designated a right-handed. After receiving the link from your customer service advisor, I do now see the left-handed Mark for ordering a club. I thought it was a little confusing, but everything's okay.
BUYER BEWARE! EVEN IF THE PRODUCT IS USED, THEY WILL NOT SEND A TOOL FOR THIS PARTICULAR DRIVER. HOW CAN I CHANGE THE SETTINGS OR SEE IF THE SHAFT IS SPLIT. YOU CANNOT DO BUSINESS LIKE THIS FOR A USED PRODUCT W/ A 90 DAY RTN. BAD BUSINESS! NEVER AGAIN. LEARN FROM EXPERIENCE. BAD BAD BAD BUSINESS, SHAFT IS SPLIT, NOT WORTH IT TO THIS COMPANY. THEY WANT YOUR MONEY FIRST AND THEN SCREW YOU W NO TOOL!
Great service guys, fast freight down to NZ, really improved my son's fairway wood shots.
Thanks very much.
It is everything i expected. Easy to hit and great distance, just as my new titlist t2 driver. I finally switched to a senior shaft, it has made a whole lot of difference in my swing speed and distance. Both my new three wood and driver have senior shafts. I have purchased many items from rockbottom golf. Great company and most of all, great prices
Really enjoying my new clubs. Great service from Rock Bottom in getting them shipped to New Zealand promptly.
Bought a 7 piece Bridgestone iron set and they came as described. Quick delivery and free. Would buy again from the vendor.
Bought used nxt balls as I can not get new ones anymore. They came in just a few days and they looked really good. Would never know they were used.
Prompt delivery great price and high quality product with a very good choice to choose from.
Thank you
Only place I could get these wedges! Got them quick! Great price and love them. I went from RTX-3's to these as I was inconsistent! Love them
I have ordered several times, always good quality and fair pricing. Only problem I've had is the ordering process. I wish it was easier!
I have never had anything to complain about the service at rockbottom. They offer great prices, easy shopping and packages are always delivered on time.
So very happy with all aspects of my shopping experience. It was so easy and the prices and product was better than advertised
Received order on time, products were exactly as advertised and worth every penny. I will use RBG the next time I need golfing items for our golf club.
Quality products, reasonable prices and fast delivery. I will continue to purchase from your business.
I've always had good service from Rock Bottom Golf. I'v done lots of business with them over the years and its always been good
I love shopping at rock bottom. The prices are right, the delivery is quick and I always receive the item I wanted in a better condition that I expected.
I ordered on line and the transaction went through credit card was charged then the order was recalled RBG said it was due to the credit card not being able to be verified but they got paid any way. I tried calling 15 plus times no response sent a few emails as per there instructions sent proof that the charge went through and all they did was say yep we credited your account but would not send me any credit info
Love shopping here great stuff at a even better price. Always look here first when shopping for my golf needs!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello- This is not true, we have nicely explained this many times & also tried to call you. Your bank flagged the order, upon review we could NOT verify the order therefore it was cancelled & immediately refunded. We provided you the refund proof via email as well which you acknowledged so you did receive the refund proof we provided. We are very sorry your bank would not verify the order; we must maintain the security of our marketplace for ourselves and our customers & if a bank does not verify a sale then it is cancelled & again your need to contact your bank because as we nicely explained many times previously we provided you the proof (you acknowledged that so I am unsure why you are stating that didn't happen) your issue is with your bank, your bank needs to transfer the refund to you we do not have your payment. Again you have that refund proof.