Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
The overall reputation of the company is mixed, with some users appreciating the variety and enjoyment offered by the platform, highlighting its engaging games. However, significant concerns have emerged regarding customer service, particularly in handling unauthorized charges, account recovery, and banning practices, which many find unjust and poorly managed. Complaints about inappropriate content and inadequate moderation further contribute to dissatisfaction. Overall, while the platform has a loyal user base, its customer support and content moderation practices require substantial improvement to enhance user trust and satisfaction.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Hi people, now u think "Oh this is just a 12 year old saying roblox sucks.", well I can say $#*! can u say $#*!, I can say FUC#, but I wont for u babies. Heres 5 Reasons why roblox sucks crap.
1. Oders, for christs sake, can u oders stop fricking dating! Roblox is not a dating site!
2. Spam, stop spamming us with sh i tty ads, ok?
3. Copiers, I have to Review this, people just copy fricking games, stop the crap copiers.
4. updates, the updates are sh it, there i said it.
5. Its boring, its boring as hell, crappy ads, annuisances, and most of all, crappy games that pop up on reccomended games page, suc# i t Roblox.
I play roblox no more!
Roblox is a very fun platform for ages 8-18. Many parents believe Roblox is inappropriate, but they're wrong. We can even make our own games on Roblox, which takes a lot of practice. The filter in this game even stops users from cursing. It's also free for everyone. I reccomend it for all gamers. We also should avoid ODers (Online Daters) who are playing.
DO NOT DOWNLOAD ROBLOX. PLEASE! There is sex and much more, as you can see from the photo. Please, please do not download roblox. A huge rip off and you can easily go bank-rpt. Theres drinking, smoking, violence, sex, harassment, murder, and even guns uploaded by creator "Roblox".
DO NOT let your kid use this app. For the love of God.
I seen some of these are about the sexual and violent content. Yes, that is true but it's not everything in ROBLOX that is like that. Sexual content is not allowed on ROBLOX for which this is not allowed so you shouldn't see this content often. Violent content, you can find in some games but a lot do not have violence. ROBLOX is a platform, not just one game. The users create the games as most games are mostly from the creators for the game. Violent or sexual content does not bother me. But I see how it may not be the best thing for younger children which do play this game.
Roblox does NOT care for their customers. I've spent soo much on my childrens accounts and every single time i've contacted them, they've messed up what the message was about, they always point the finger back at you if a game takes your money and you didn't get what you purchased. Or like recent-My daughters account was hacked and they were talking to me like I had the other account hacked and I was just giving my password away, like NO people freaking listen, do something about that specific hacker rather than just sluffing it off. Too many times people on roblox have found a way to rip her off, or make her accidentally purchase a stupid thousand of robux dollars worth $30+ in real money- tshirt, there's never a "are you sure" button so she can run. Many people tag team to lure your kid to leave there somewhat safe game and go to theirs and then they ask them to re sign in and take their money and take their account. You're safer buying a console than playing online!
I think this game is perfect for many people, if you do not like a game you play on Roblox, it's ok because there are thousands of games by over real people and don't worry, parents, Roblox monitors all games for inappropriate games and bans them.
You join ROBLOX, and find out the top games are stuff like Adopt Me. You see a bunch of people as babies and parents, and think it sounds fun. THE NEXT THING YOU KNOW... people there have no idea what babies act like. They only cry and poop and eat, according to them. It's fun if you find games that aren't that kind of stuff, for example, My Hero Academia Roleplay by Mhycro has a great fanbase. (I'm a mod on MHARP, and there are toxic people, but they will be dealt with.)
Back in 10 years ago, people looked same, you can get friends by saying "Hi, wanna be friends?"
And what now?
ROBLOX community is now toxic and salty, now ROBLOX want money alot, now even Bad languages, drugs alcohols cigars, spending huge amount of money, sex and violence.At point i started playing ROBLOX back in 2006, i would recommend it was good, now what the $#*!? When your character dies, you fall to aparts and some injured things around the screen. That is not kid-friendly for kids.And ODers? Oh lord, what they even think with their lives? They are trying to make a kid friendly game to some GTA V copy? Alot of innapproiate content is on ROBLOX, and now games are so boring, annoying ads and lot more. ROBLOX community bullies you when you join ROBLOX and to change your character you need robux for it? That is so stupid.
It Reminded me Of A Hybrid Between Mine Craft And Lego. Oh My GOD I Played It Before
I Usually Play It On My Phone.
I was playing online and then this new game strucid came up. So I decided to give it a try, so, I played, and I played. And I had about 50 to 60 hours on the game. I was a level 40 and then one night the game said that I was banned for hacking. And I wasn't. I don't hack and I never will. So don't waste your time on the game it truly sucks.
Roblox Studio does not works for me and I am not able to update my Roblox graphics so please fix this or else Roblox Cooperation is getting Shut Down.
Pros: Roblox can show your child how to code/script games, build them and earn money on there well detailed made game! Roblox is VERY MUCH trying to keep it safe. By, making a uptade that really took down scam bots, (bots that try to steal your account) so they're not that much common anymore. If you made your account underaged (13-/13>) Then in the game page they sort the non-voilet games too. But that can mess up the popular, section for the underage accounts. Roblox is stil fixing they're moderation, since they're always checking up on games, and there platform, and using some bots that check the stuff you upload, it can be broken sometimes. But they always try fixing it and advancing it. Online dating games (OD) aren't again that much common too. Since, Simulators become a trend for developers and others.
Cons: Some of the games, can be a bit violent too. They're is still a little online dating, (tbh now the online daters for years were kids, trying to have a family, and be weird not trying to be mean, but back then they were some little pedophiles in it. But Roblox tries to make it a safe game too.) Some games aren't original, they use alot of simulators. And copy some simulators too.
The cons are really not that much tho.
So you try to join a game and you think it'll be okay, right? Well no. This game will literally ban you if you try to say "yes". I mean, come on. Also extreme lag, and I can confirm it's not my computer. I have a Lenovo Legion Gaming Computer with very high tiers, and when I play combat games the lag is so bad you can't get any damage on anyone, but everyone else can. Horrible game, I'm three seconds away from uninstalling it.
Well it's a game I've played since I was young around 2013 or 2014. Honestly not too much bad about the game besides the constant spam bots and scams. Worst thing that's happened was in October or 2017. Someone posted a link to child (Don't want to be on an FBI watch list.) Inappropriate content. It stayed up for 30 minutes, long enough to trend. It was luckily taken down and not much bad has happened since. It's a good time killer and you can invite friends to play to make it more fun. There is a wide variety of content, horror games, comedy games, FPS games, etc. Robux isn't too expensive to buy and you can change your character for free even without it. Definitely a game I can proudly reccomend!
It's amazing okay JUST PLAY IT RIGHT NOW ITS AMAZING. Play right now play right now play right now play right now
The admins on roblox are pretty bad as they cant tell if a audio/decal/clothing is suitable for their website or not. I have been able to bypass several audios on roblox. Also most kids on roblox are cringy or spoiled. But for the most part its a pretty good game.
Im only 9 years old and I get why people think 9 year olds should not play but I really like it. I see people who think 9 year olds are not that smart but not me, i know lets just say roblox scam bots are not legit. So id rethink 11+
This game is great! Many people say that its violent and when you die you fly in body parts everywhere, just to say that is NOT VIOLENT the only reason why you die like that is because there literal legos. My age rating is 7+ and people say in the chat players bully you all that is a LIE it is really good and actually teaches not just kids BUT EVERYONE about coding, I just wanna clarify that people think the robux system is bad but really the game would go OUT OF BUSNESS if roblox didnt make money overall this game is pretty good and everyone should play it.
You don't just ban people because you dislike them or that they behave inappropriately OUTSIDE your game. As long as they follow your ToS while playing roblox it's fair game. Your rules only apply to your game. Why judge people base on their out-of-game behaviors in your game anyway? That's an incredibly immature thing to do.
They ban people who do not fit their SJW views. Subscribe to pewdiepie. Screw roblox. Never play this trash game.
Answer: I suggest this game for 12 and up. Or until your child is responsible enough to handle swear words.
Answer: No one really knows but it's pretty clear roblox isn't a children game anymore
Answer: Sophia P, helpful answer. But there is more to it, roblox has things that cost robux so they can make money. Without robux they wouldn't make money; not have devs to pay as they dont make money, then the game would go way downhill.
Answer: Sometimes, people do get banned for no reason or for nothing. However, most bans are reasonable. If you got banned for no reason, please contact roblox to see what, and you could just make a new account.
Answer: It may be blocked in your country due to country laws or blocked in a school for obvious reasons.
Answer: Yes, sometimes but considering how many reports come in and the fact that the roblox moderation team is very small means that they cant go through every report.
Answer: They aren't... its a fucking business ok? All businesses need money so they don't fall off.
Answer: The best option is to put the computer in the living room or some open space, and asking them what do they do on Roblox. Parental controls is never an option to monitor your kids. If you don't want your kids to spend your credit card, tell to stop, punish, refund, or cancel your credit card. Also, if you are uneasy with roblox, it's best not to let your kids play it.
Answer: Yes there is, When you have an Xbox One (and you need one, and xbox live gold) download roblox, go to catalog (create an account first) choose a pakahe, go ta avatar, then apply it
Answer: This could be a thing, but players dont know yet. Currently, only a group of people selected by ROBLOX can upload Hats and some accessorys.
Gain trust and grow your business with customer reviews.
Claim your free account
Gain trust and grow your business with customer reviews.
Claim your free account