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Roblox

2.1

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Roblox Reviews Summary

The overall reputation of the company is mixed, with some users appreciating the variety and enjoyment offered by the platform, highlighting its engaging games. However, significant concerns have emerged regarding customer service, particularly in handling unauthorized charges, account recovery, and banning practices, which many find unjust and poorly managed. Complaints about inappropriate content and inadequate moderation further contribute to dissatisfaction. Overall, while the platform has a loyal user base, its customer support and content moderation practices require substantial improvement to enhance user trust and satisfaction.

This summary is generated by AI, based on text from customer reviews

service
309
value
277
shipping
177
returns
208
quality
281

We monitor reviews for authenticity

New York
4 reviews
21 helpful votes
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Let me tell you something, there might be inappropriate content and people calling you "noob" "ugly"
But you know what just report or go off the game simple as that
Welcome to the Internet! Any online multiplayer game has the words "noob' ugly", best thing is to ignore it!
Roblox Corp Is the best they make good rules and delete those bad accounts there might be online daters report that's it I recommend it 6+

Date of experience: May 11, 2020
Florida
1 review
4 helpful votes
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This game is just AMAZING. I play it EVERY day with my friends and it's so much fun! Some people think roblox is a stupid game, but it isn't! They say it's filled with 18+ content but don't blame them! If parents see inappropriate things on their child's screen then your child is the problem. Those inappropriate games don't pop up on the popular page or the top rated, your child is taking the time to search up those things. Also the moderation team takes down those games within like 30 minutes. Then there's the people who talk about the report system. They all say the report system doesn't work, but roblox only hires a couple hundred moderators every year and there are millions of people playing roblox. The third most stupid reason why people hate roblox is because they got hacked. Why don't they just enter their email when they make an account? Also these kids need to stop playing the free robux games because that's why there account gets stolen. Now there's the people that say you need robux for EVERYTHING that isn't true. Occasionally there are events where you can get free items and you can redeem promo codes to get free hats. Another option is going to the free section in the catalog! To all the people reading this I want to let you know roblox is a GREAT game. I definitely recommend playing this game!

Date of experience: May 10, 2020
Delaware
2 reviews
3 helpful votes
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Lol you guys rlly thought I would make this real? I only made this to show people that I LOVE Roblox! And that I think SOME reasons are valid reasons to not like Roblox! But in my opinion I say others are just people trashing on Roblox because they have nothing better to do other than try to get Roblox hated or taken down for THEIR OWN PROBLEM! In conclusion I say that you should only post here is you got money taken, scammed and Roblox didn't care, or are trying to get yourself a hacked acc that had LOTS of money on it! Thank you fro reading and goodbye my fellow robloxians!

Date of experience: May 6, 2020
Australia
1 review
1 helpful vote
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Good Job Roblox!
May 7, 2020

Roblox is the best game ever. I love saving up for lifetime builders club... oh wait. Actually, maybe I should get gifts so I can get some cool mystery items! OH WAIT... I could always just save up tix and maybe get something with that? OH WAITTT... Screw it. I will go ahead and complain about this on forums... OH FRICKIN WAIT... You know what? Being an obnoxious guest seems fun... OH WAIT TO THE MOON... MAYBE I FARM PLAYER POINTS AND SEE HOW HIGH I GET ON THE LEADER BOARD? OH WAIT PLEASE FOR GODS SAKE ROBLOX I SWEAR TO GOD THE GAME HAS CHANGED FOR THE WORSE POSSIBLE WAY

Date of experience: May 6, 2020
GB
1 review
1 helpful vote
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ROBLOX is a good game and i think the only problem with ROBLOX is that there are a lot of scammer, hackers and mean people.
The only thing we can do: ignore them XD

Date of experience: May 6, 2020
West Virginia
1 review
11 helpful votes
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Amazing
May 5, 2020

I think that the game is amazing but there are a few problems. The first problem is blocking out numbers and certain words, I think that the people who play should be able to say anything they want as long as it is not bad. The second problem is that some of the people that play date online and offer things. The last problem is that people bully a lot. The last time I played I got bullied i hope you fix these.

Date of experience: May 4, 2020
Florida
16 reviews
6 helpful votes
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There are many different games to chose from. You can also, make great friends on Roblox. A lot of players are becoming addicted a lot of them are already addicted just join Roblox to see what the fun is about!

Date of experience: May 3, 2020
Washington
1 review
0 helpful votes
Follow ssssss s.
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I roblox is an amazing game overall but when the game "Island Life" that I bought a 777 robux game pass for was deleted, I did not get my 777 robux back! I am findleyturbo

My proof is not allowed it has to much pixels: (

Date of experience: April 29, 2020
Australia
1 review
15 helpful votes
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What About Us?
April 28, 2020

I really enjoy ROBLOX it's an amazing game that I've been addicted to but, I'm a little disappointed that you can ONLY trade if you have Premium, and honestly i feel a little upset about it because there are some things i spent my robux on loving it at the start but after a while i just wanted to trade it for something else because there were a ton of things i wanted and a lot of things i didn't wear in my inventory, but besides from that ROBLOX is an amazing game!

Date of experience: April 26, 2020
Florida
1 review
7 helpful votes
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You may read many reviews on here from parents about their experiences on Roblox, but I'm here to tell you as a 10 year loyal customer and player to Roblox, their corporation is stuck up and greedy. Their gaming platform brings young kids into a toxic platform of older users who abuse chat systems to swear and banter with younger players. With a terrible moderation system and inexcusably poor customer service, Roblox is by far the worst company I have ever dealt with. They do not treat their customers fairly and they often refuse to help users who are scammed or even have their email accounts stolen. I personally has my email stolen from a sketchy user (I have no idea how they even got my password) and this thief sent an email in Spanish (Which I've never spoken to Roblox in Spanish via email). Even after a full review, thy never restored the virtual items taken from my account. I encourage an parent to remove their children from this toxic abusive environment before their heart is broken. Take it from a 2010 user who has spent over 2000$ on Roblox to tell you that they WILL NOT help you.

Date of experience: April 26, 2020
Viet Nam
1 review
3 helpful votes
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My thoughts on ROBLOX
April 25, 2020

I've been on roblox for about 5 years now, and when it was in the first days the website and games are interesting to everyone to every ages, but then it progresses onto dating games, and since ROBLOX does not allow dating in their terms of use, however, they still do not ban them for bad activities and does not help users with their problems, and the support team does not actually review the reports of user properly. There are also adult content on the dating games, mentioning about sex. I do not want to to sound like a boomer or a Karen, but ROBLOX makes billions of dollars a year and the majority of them go into themselves and a tiny proportion goes into the servers hosting the games and the website. Talking about it, the website responses are terrible and always have a downtime, a website that runs on 20$ a month can do better than a billion dollar company. Although there are many good games on ROBLOX and you could learn something from it, through my experience over the past 5 years, I find it terrible for users in general and myself, I hope this review help you reconsider on letting your child play the games there and keeping them safe from all unsafe content.

Date of experience: April 25, 2020
Canada
1 review
2 helpful votes
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Love this game
April 25, 2020

It is a very fun game and very entertaining. The only thing that I don't like about it is when you chat you cannot say numbers like 1 or 30, and it very much annoys me.

Date of experience: April 24, 2020
Switzerland
1 review
1 helpful vote
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Pls make refunds
April 25, 2020

I have been playing Roblox for 5 years now and I absolutely love it! But I have bought many things accidentally and I would like to get my Robux back. For avatar things and game passes.

Date of experience: April 23, 2020
Virginia
1 review
2 helpful votes
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As a 10-Year-old kid that has been on Roblox for about 4 years now, I have never seen a hacker or a bad image or anything that a parent would not want their kid to see Roblox can be motivating fun and entertaining in many ways if you want to protect your kid I am not stopping you if you want to protect your kid from harm I can say turning on parental controls to prevent chatting with other people such as (Online Daters, People trying to get personnel info, And people saying free Robux even though its a scam) I have been on Roblox as a kid from 1st grade all the way to 5th grade and I have never found anything wrong that was on Roblox just to inform any parents or kids out there before checking this game out my final words are Turning on parental controls if necessary for your protection and your kids.

Date of experience: April 22, 2020
Pennsylvania
1 review
12 helpful votes
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Hi haters
April 22, 2020

Roblox is a good game for children it helps them learn coding and they can build anything they can imagine again sorry for 1 starring but most people hate roblox and I don't agree

Date of experience: April 22, 2020
Michigan
3 reviews
5 helpful votes
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Great game
April 21, 2020

I love this game! At times it does get annoying like disconnections. But overall it's good: 0 I wish Tix was around too but it's gone :( But I've played this for 4 years! It is really fun

Date of experience: April 20, 2020
Texas
1 review
4 helpful votes
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Not good outcome.
April 18, 2020

I tried reporting a hacker in my game, and Roblox deleted my game over about a month and would not give it back. Also it is hard to communicate with them in human. Not very good. Oh, just to make it worse they would not ban the hacker in my game I reported him like 12 times, and still would not ban him.

Date of experience: April 18, 2020
California
1 review
28 helpful votes
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An amazing game
April 19, 2020

Roblox is a kid friendly game but watch out for online daters because well in the first to use some facts about Roblox you start off as a noob people might believe you though but then at the same time you are a Lego you can dress your character for free you do not need Robux to buy it sometimes you might run into online daters report them if you can report any bad content and have a nice day playing Roblox

Date of experience: April 17, 2020
Illinois
1 review
2 helpful votes
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Roblox Is a great platform overall its such a good game all the developers are usually nice and cool some developers do weekly updates and some do monthly updates. Its really cool to be able to interact with people from other sides of the world. I've never been hacked because I always have a two step verification. Maybe all you parents that are blaming roblox about your children getting hacked SHOULD ENABLE TWO STEP! And stop complaining like a baby to ALL YOU PARENTS WHO ARE SAYING THEIR SONS ACCOUNT GOT HACKED. Im not even that old and im Mature you parents that say that are immature enough. SO STOP ACTING LIKE BABIES AND JUST GET THEM OFF ROBLOX. OBVIOUSLY THEY ARE NOT OLD ENOUGH TO UNDERSTAND THE INTERNET. Like seriously?

Date of experience: April 15, 2020
New York
1 review
41 helpful votes
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If you did know already you uncultured rats roblox doesn't made their games its the players of robloxx which we call dev and fun fact this game allows you to make your own game for free so you boomers thinking roblox is bad for your kids and is blaming roblox you are a dumbas i rated 1 star so these uncultured rats can see they dont know what they are talking about

Date of experience: April 13, 2020