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The overall reputation of the company is mixed, with some users appreciating the variety and enjoyment offered by the platform, highlighting its engaging games. However, significant concerns have emerged regarding customer service, particularly in handling unauthorized charges, account recovery, and banning practices, which many find unjust and poorly managed. Complaints about inappropriate content and inadequate moderation further contribute to dissatisfaction. Overall, while the platform has a loyal user base, its customer support and content moderation practices require substantial improvement to enhance user trust and satisfaction.
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ROBLOX THANK YOU SO MUCH PLAYING WITH FRIENDS MAKING NEW FRIENDS THANK YOU! ROBLOX YOU HAVE DONE ALOT TO ROBLOX TO MAKE IT FUN THE ONLY THING IS PEOPLE BE MEAN IN ROBLOX MAKE FUN OF ME CAUSE I DON'T HAVE ROBUX HAD NEVER HAD ROBUX BUT OVERALL IT'S GREAT!
I was banned for no reason I was hacked and someone on adopt was trust trading and I got banned IT WASNT ME don't waste your time on this game I would give it a zero my login day streak was like 375
Overall, Roblox is a amazing app. I have been playing this game since 2016 and it was great up to 2021. I was playing Koala Cafe and there was a troller saying many inappropriate things to ONLY girls. The troller threatened to come back and continue following us. She stalked us up to 10-11 days in February, and came back on several accounts. Luckily I reported the troller to Roblox and got help right away, it was great service the worker gave me. I suggest playing this game, if you have a young child there is settings that can keep them safe. You can edit your avatar, play games, and earn badges. There is also groups, you can even create your own for only 100 robux.
This is a good game but honestly the Roblox commuity sucks and the people in it. Roblox is growing and I will like to more people join this community of trolls, hacker, slenders, rich kids, bully, and good people.
SIck of the glitching and the error codes. Sick of the constant upgrading and configuring it does to only slow your games down. JUST GETTING SICK OF ROBLOX. I PAY for the site... PAY for a LOT of stuff and this is what you get... CRAPPY service.
Just watch them play don't let them play jailbreak mm2 or arsenal. Just watch them play so the don't get bullied.
No no no no no it's being rude and not letting us in i feel betrayed it needs to let us in it had like a timer
I got hacked on my main account lolarose213
And i lost everything on that account i has so much stuff on royal high and now i am never playing royal high because it reminds me of it
It is not very nice to have a crash eh? Well for the past few days I have been experiencing crashes in this game called, Adopt Me while I am doing a roleplay with my sister or maybe with others. It is horrible. But surprisingly for other games it is different. Nothing happens. I am very angry because I can't do anything in Adopt Me for too long or it'll crash. Please fix it, my user is MAIAE3221E.
When I first got this game when was little I have always been loving it. Then I got it on my laptop, a while later it said that it cannot create a file that already exists. I went to change it in my files and there were no such thing as the file name they gave me. I don't know if this was to do with roblox or something, I tried to reinsall it but it still didn't work. I would really would like to get this fixed :(
This is a good game but some games there are to many scammers and its dumb how easy you get banned when the other people report you for nothing its stupid and this game called bgs i got scammed and i had good pets and i took a video of it but they did nothing but it is still a great game other wise like mm2 i reccomend 11+
The game is great it's fun all the games I like are great. No complaints at all. It's a amazing game.
My adopted child playes roblox and he plays nicki minaj cart ride but the music in game was so loud and alot of swearing in the music. My son should listen to innocent songs like love talk and Johnny johnny yes papa. Roblox please fix the audio issues because as I a mom of 5 dont want to lose my children to become roblox addicts
To this day i play Roblox pretty much every day, so yes i love the game its self but how the staff treats it should be worked on much more harder. Let's take the moderation for example. 1st, people sometimes get banned even know they didn't do anything wrong. 2nd, the most annoying players like Lisa Gaming are still not banned yet. Ok she got banned one time, then another time, but for some reason Roblox decided to unban her twice, TWICE! And now we're moving on to the people in the games, Oders (online daters): these people for some reason decide to date on Roblox but mostly these are 10 or 13 year olds. Exploiters and/or Hackers: These people use just use cheats to win the game, this might make the game more epic or mostly bad. Slenders and copy and pastes: the two of them are pretty much Oders they're extremely toxic, but these are most likely 10 or 13 year olds. But Roblox's moderation is just:
I've been playing this game for over 4 years now. Time for a review.
Game:
This game, its good. Many of the games created in by amazing developers who are very passionate about their work. However, most simulator games take it way to top notch and make it pay to win. There are games where you have to work on them, literally unpaid labor. Getting on the better side, however there are many good obby games, for example: JToH, or Tower of Hell are one of the two more common ones. So overall, that's pretty good.
Studio (game creation):
So one of the main features on roblox is all of the games on roblox are made by players of your community. It's a very user-friendly interface that players can easily get the hang of pretty fast. You script in lua, so its an easy language to learn as well for coding.
Community:
This game has an amazing community, however certain games with certain communities can be very, simply put, discouraging for some people to play. It just makes you lose all hope in humanity some times. There is still a lot of better communities, and they outweigh the bad ones. Sure, there are a lot of 5 year olds (literally) but you can get around it.
Overall:
It's a great game, and I think you should at least try it. Many people don't try it in the first place, because of a multitude of reasons, but mainly the fanbase.
I used to play this a lot but its now garbage, it doesn't even let me sign in to my account. I changed the email for my account and now it wont send any email to my account and when i put in my CORRECT password for my account it still says its wrong
Very poor customer service you only get automated responses. Recently I purchased robux but I didn't receive it and when I raised the issue they gave me a run around response to contact google they haven't received the payment and when I contacted google it was the same told to contact roblox despite me providing receipt of payment to google for the purchase of robux till now I haven't received my purchase or refund. If there was a zero for the rating I would give them and I wouldn't recommend roblox to parents or anyone.
Hey, I read a lot of the critical reviews. Yes, I see what you mean. This is an online site. If somebody is being mean to you, don't respond to them and report them. You really got to be safe on the internet. And for those of you who have been hacked, have you ever played a game that would ask you to enter your password and say that your password is wrong every time you enter it in? If you have done that, please immediately change your password before a scammer does. So don't blame Roblox if you got hacked. Apparently Roblox just wants to be safe, they just use a bot to do it, so they can't really understand a whole conversation. Anyways, I love Roblox. It has quite a few fun games and I have made many friends. I can always socialize with my friends this way. Also, another game that I like to play is among us. But there is actually a Roblox version. And one time, I was playing the Roblox version of among us and I was the imposter with my friends because we both had game passes! Also, you can actually become famous just by playing Roblox! If you can create a really poplar game, create a famous group, make interesting YouTube videos, or just by freely creating clothes, you can get followers! And if you get one hundred thousand or more followers on Roblox, you can get paid just by playing the game!
Despite the glitches and strict chat system, I think Roblox is an amazing game.
Okay so on youtube a girl got banned because SHE was being harrassed and how she was she was being called the b word and the n word and she got banned! The person that called her those words and said that to her they did not get banned another reason why she got banned is because she had blcak lives matter group and merch and one of her shirts got deleted plus she is banned for seven days. On the page that said she was banned she had to press "I agree" so she could get her account back but she wasn't doing that because YOU GUYS want her to basically say her life doesn't matter or any brown or black person life doesn't matter! And if roblox is going to do this then it just makes me not want to play anymore it's so much toxic people on roblox but this is just really toxic of you! And you guys cant add deleting clothes on mobile when someone is playing roblox but you can deled a persons clothes off their account for nothing when they basically didn't do anything but got harrassed their self! Also Ive bet every black or brown person that plays ROBLOX won't probably even like it anymore if they heard about this! And fyi it's more innapropiet things on roblox then this! And if you want me to nAME them I can! You guys ban chrildren for stupuid things like this. So how about you send her a email and tell her you are unbanned and look into the other person account that was being racist. SIDE BAR stop treating mobile players like trash! ITS NOT FAIR! Go to youtube search up niah gaming got banned from roblox!
Answer: I suggest this game for 12 and up. Or until your child is responsible enough to handle swear words.
Answer: No one really knows but it's pretty clear roblox isn't a children game anymore
Answer: Sophia P, helpful answer. But there is more to it, roblox has things that cost robux so they can make money. Without robux they wouldn't make money; not have devs to pay as they dont make money, then the game would go way downhill.
Answer: Sometimes, people do get banned for no reason or for nothing. However, most bans are reasonable. If you got banned for no reason, please contact roblox to see what, and you could just make a new account.
Answer: It may be blocked in your country due to country laws or blocked in a school for obvious reasons.
Answer: Yes, sometimes but considering how many reports come in and the fact that the roblox moderation team is very small means that they cant go through every report.
Answer: They aren't... its a fucking business ok? All businesses need money so they don't fall off.
Answer: The best option is to put the computer in the living room or some open space, and asking them what do they do on Roblox. Parental controls is never an option to monitor your kids. If you don't want your kids to spend your credit card, tell to stop, punish, refund, or cancel your credit card. Also, if you are uneasy with roblox, it's best not to let your kids play it.
Answer: Yes there is, When you have an Xbox One (and you need one, and xbox live gold) download roblox, go to catalog (create an account first) choose a pakahe, go ta avatar, then apply it
Answer: This could be a thing, but players dont know yet. Currently, only a group of people selected by ROBLOX can upload Hats and some accessorys.
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