Road Runner Auto Transport

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Road Runner Auto Transport

4.4

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Road Runner Auto Transport Reviews Summary

Road Runner Auto Transport has a rating of 4.4 stars from 1,872 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Road Runner Auto Transport most frequently mention great experience and timely manner. Road Runner Auto Transport ranks 3rd among Shipping sites.

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Beverly O.
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Customers just need web aware that the transporter can't make it into neighborhoods, so you need to have a meeting place in mind.

Date of experience: March 4, 2019
Paul K.
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Quote was fast and easy to get
March 1, 2019

Quote was fast and easy to get.

Date of experience: March 1, 2019
Jakari E.
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It was extremely difficult to get in contact with an agent regarding when my car would ship and 2-weeks from the original date when it finally shipped, it was $300 more than quoted.

Date of experience: February 24, 2019
Michelle P.
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We had a great experience!
February 18, 2019

We had a great experience! The driver had some difficulty coming to our street with a turn so he unloaded on the major road about a block away from our house. It was the most horrible day outside so I really appreciated that he took the care he did!

Date of experience: February 18, 2019
Catherine C.
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Very organized and easy to navigate
February 18, 2019

Very organized and easy to navigate.

Date of experience: February 18, 2019
Richard A.
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It went well
February 18, 2019

It went well.
The only thing I wish was that the dispatch office stayed a little more in contact with me. I had no idea what time the driver was going to show up and that he had problems and would be a day late.
Other than that my car arrived safe and undamaged.

Date of experience: February 18, 2019
Beth K.
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Getting set up was easy
February 15, 2019

Getting set up was easy. Great communication while you are getting the details taken care of and paying, of course. Roadrunner, (Brandon), said that I would be able to reach the driver that actually had my car. That wasn't true. I left message after message with a question for Brandon. He never returned my call. Makes me realize that the sale was made, then that's it. On my own, I tracked down the ACTUAL truck company that had my car and knew my driver. Then I got my info. The car did come on time, filthy, but that's no ones fault due to weather, etc. Nice driver, on time, etc. BUT, this review is for Roadrunner. Sale and appointment for car move made, deposit paid, then Roadrunner is done. That's the unfortunate part. The car made it though.

Date of experience: February 15, 2019
Claire A.
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It was a great experience
February 9, 2019

It was a great experience. Thank you for delivering on schedule.

Date of experience: February 9, 2019
Ismael M.
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Very easy process
February 8, 2019

Very easy process. Very happy with a service. Definitely using you again.

Date of experience: February 8, 2019
Austin M.
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Your 24 hour online tracking system is a complete fabrication and your insurance coverage leaves a lot to be desired. But, service was swift and car got there fine.

Date of experience: February 8, 2019
Chelsea M.
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Very user friendly and fast!
February 7, 2019

Very user friendly and fast! My driver delivered exactly what he proposed!

Date of experience: February 7, 2019
Steve N.
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Smooth as silk
February 5, 2019

Smooth as silk

Date of experience: February 5, 2019
Mario K.
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I was pleased with the over all service
February 3, 2019

I was pleased with the over all service

Date of experience: February 3, 2019
Walter H.
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Fast, Simple, Easy
February 2, 2019

Fast, Simple, Easy

Date of experience: February 2, 2019
Christian P.
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Poor communication
February 1, 2019

Poor communication. Driver was very polite and easy to work with but auto transport was not.

Date of experience: February 1, 2019
Angeliki M.
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Very professional and on time
January 31, 2019

Very professional and on time.

Date of experience: January 31, 2019
Lloyd S.
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Effortless and excellent
January 31, 2019

Effortless and excellent. The Agent was great. Kept me updated throughout the shipment. I recommend.

Date of experience: January 31, 2019
Hugo A.
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Thanks!
January 28, 2019

Thanks!

Date of experience: January 28, 2019
Joseph B.
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So far very easy to setup
January 28, 2019

So far very easy to setup.
We kept playing phone tag
But didn't need any phone confirmation
I told them where to pick up the car and paid the fee, but Roadrunner kept calling for confirmation
That wasted a week in my opinion

Date of experience: January 28, 2019
Mark F.
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This is the 3rd time I have used Road Runner
January 28, 2019

This is the 3rd time I have used Road Runner. I am located in Australia. On my 3 times of utilizing the services of RR, my classic cars had to be taken 3/4 the way across the U.S - so each time, my car was on board a few days, not just a few miles town to town. Each time they were very co-operative & prompt in the dealings. The attitudes of the drivers were quite good as well. I will be using them again for my next. Mark.

Date of experience: January 27, 2019