Road Runner Auto TransportReviews 1,871

Very easy to sign up.

My car was over a week late and I wasn't reimbursed enough of the total to cover the rental car I had to keep. I also was unable to get a hold of the company on the expected day of delivery. When they finally delivered, it was after midnight on a Friday evening and I had to arrange someone else to receive it because I had a flight on the date of arrival.

Website works well, easy to understand.

No hassle quick service, only the price was $40 over quote..

Great service! Fast, friendly and no issues!

The service was timely

Good

When I called to book my order, I was quoted a different price. I did edit the city info but on line the booking price stayed the same when I got more specific from Cleveland to Strongsville. Not sure why and it was a bit frustrating speaking to the agent.

Our car was delivered a week later than promised and Roadrunner was horrible in that they NEVER returned my phone calls nor answered my emails.

Fabulous customer service

Awesome service! Quick deliver and great communication..

So far so good. My questions have been answered.

It was great! Pick up on time. Drop off delivered the car on to the driveway. Cars was taken to fasten the car to gold in place during transport. Well done.

Great service, no problems

Not happy with the price increase from the quote

Mr Garcia was extremely helpful when I called! The company failed to inform me over the phone that if I completed the order online that I would be charged an additional 100, which they refunded 5 to 7 days later!

The only thing I think could have been done better is to have more communication threw out the whole process.

I received my car in a timely fashion and everything was in great order. I would definitely use this service again.

All of my questions were answered by Matt.

The process is quick and easy. There was a delay of 2 days on my delivery time. Overall a good experience still.