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RevZilla

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Motorcycle jackets, helmets & gear with fast free shipping, HD video reviews, cash back and no-hassle returns. RevZilla offers the best service in the industry on motorcycle gear.


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RevZilla Reviews Summary

Revzilla enjoys a strong reputation for its wide selection of motorcycle parts and gear, coupled with reliable shipping and effective customer service. Customers frequently praise the ease of navigating the website, timely deliveries, and helpful product information, contributing to overall satisfaction. However, some concerns arise regarding unclear product descriptions, packaging issues, and occasional difficulties with returns. Despite these challenges, the company's proactive customer support and willingness to address issues reflect a commitment to enhancing the customer experience, solidifying its position as a preferred choice for motorcycle enthusiasts.

This summary is generated by AI, based on text from customer reviews

service
3,149
quality
11,996
This company responds to reviews on average within 4 days

Instant Feedback

137,812 reviews

We monitor reviews for authenticity

Vermont
1 review
0 helpful votes
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I like revzilla.
August 27, 2025
Updated review

My experience was very good, A simple transaction. Thankyou

Date of experience: August 17, 2025

It went smoothly, Thankyou..
August 12, 2025
Previous review

It went smoothly, Thankyou..

Date of experience: August 2, 2025
Georgia
1 review
0 helpful votes
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Gearing up for a road trip
August 27, 2025
Updated review

I needed some more luggage for my week-long road trip and I have been eyeing the bigger top case for a while now. I also needed a back-up helmet, and the new modular Bluetooth Sistema Parlare 3 lid was a good upgrade to my Strada Parlare 2. I particularly like that it's been upgraded to USB-C, and I also grabbed the Automatico photochromic visor!

Date of experience: August 7, 2025

I'm taking a big motorcycle trip and found what I needed...
August 15, 2025
Previous review

I'm taking a big motorcycle trip and found what I needed very quickly on the website. My membership had an issue, but I called customer service and they had it fixed in about 33 seconds. Wouldn't shop anywhere else!

Date of experience: August 5, 2025
Pennsylvania
1 review
0 helpful votes
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Philadelphia Store is not Helpful
August 27, 2025
Updated review

I was treated poorly at the store not to mention the store reps messed my head wrong causing me to order the wrong helmet size and ultimately missing out on a great ride with my buddies. Still waiting for a helmet that I ended up ordering elsewhere because of the experience.

Date of experience: August 17, 2025

Amazing
January 13, 2025
Previous review

Amazing. Love the part diagram

Date of experience: January 2, 2025
Louisiana
1 review
0 helpful votes
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Great quality
August 27, 2025
Updated review

Everything came in great shape and quality, i like how the instructions on how to install came in the packages

Date of experience: August 15, 2025

Quick and easy
August 13, 2025
Previous review

Quick and easy

Date of experience: August 2, 2025
New Mexico
1 review
0 helpful votes
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Good company slow shipping
August 27, 2025
Updated review

Good product but took longer than you would think in getting the order

Date of experience: August 16, 2025

Nice!
August 16, 2025
Previous review

Nice!

Date of experience: August 5, 2025
New York
1 review
0 helpful votes
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Very easy to install took a bit for me to figure it out but once the exhaust was on the bike sounded very good and feels so much better than the normal stock exhaust

Date of experience: August 16, 2025
Kansas
1 review
0 helpful votes
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Definitely Worth It!
August 26, 2025

These seats are definitely an improvement over the stock foam seats! Revzilla has great products and services, although... I do wish that they offered more options for shipping.

Date of experience: August 16, 2025
California
1 review
0 helpful votes
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Quality merchandise
August 26, 2025
Updated review

Website was easy to use an order. Items came in timeframe suggested. High-quality products. Would recommend.

Date of experience: August 16, 2025

Easy to use and quality pictures and details
August 15, 2025
Previous review

Easy to use and quality pictures and details

Date of experience: August 5, 2025
California
1 review
0 helpful votes
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The Zilla is the best!
August 26, 2025
Updated review

Very pleasant experience! I will always go to the Zilla if i need anything moto related

Date of experience: August 16, 2025

Great info on products and selection
February 18, 2025
Previous review

Great info on products and selection.

Date of experience: February 8, 2025
Texas
1 review
0 helpful votes
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Tires
August 26, 2025

My tires shipped so fast I thought they came from amazon prime!

Date of experience: August 5, 2025
Maryland
1 review
0 helpful votes
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Customer service rep responded to my inquiry on a Sunday!

Date of experience: August 16, 2025

Love the selection, detailed description and customer...
August 15, 2025
Previous review

Love the selection, detailed description and customer reviews

Date of experience: August 5, 2025
Pennsylvania
1 review
0 helpful votes
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Revzilla, easy, affordable and fast shipping.
August 26, 2025
Updated review

Each time i order from Revzilla I am never disappointed. The site is easy to navigate and shipping is quick.

Date of experience: August 16, 2025

Quick and easy
April 4, 2025
Previous review

Quick and easy

Date of experience: March 25, 2025
Wisconsin
1 review
0 helpful votes
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Consistently great customer service
August 26, 2025
Updated review

I ordered footpegs for my 2020 FXLRS and they did not fit, despite coming up in my search on RevZilla.com as "exact fit". There was some sort of glitch that brought me bad search results but I was still the one who clicked "add to cart" and so it was kinda my mistake. I reached out to customer service and they took care of everything, set up my return and sent out the new, correct pegs really quickly.

Date of experience: August 16, 2025

I mistakenly ordered the wrong item for my 2020 FXLRS...
August 17, 2025
Previous review

I mistakenly ordered the wrong item for my 2020 FXLRS and contacted customer service to deal with it. Joseph G immediately remedied the issue and helped me find the exact item I was looking for and set up fast shipping for me without any issues.

Date of experience: August 7, 2025
Georgia
1 review
0 helpful votes
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Great prices and fast shipping.
August 26, 2025
Updated review

I always have a great experience from RevZilla. Customer service is on par and they can even look up a previous order ( I had to prove a purchase). Shipping is fast and I get my items quick.

Date of experience: August 16, 2025

Shopping at RevZilla was super simple
August 12, 2025
Previous review

Shopping at RevZilla was super simple. It's nice to have PayPal as an option because it's just a single click to get your order on the way.

Date of experience: August 2, 2025
Texas
1 review
0 helpful votes
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Fast delivery
August 26, 2025
Updated review

Not my first ride with RevZilla I appreciate you all. I will keep coming back. 🤙

Date of experience: August 16, 2025

Love this place order here all the time
August 10, 2025
Previous review

Love this place order here all the time

Date of experience: July 31, 2025
Florida
1 review
0 helpful votes
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RevZilla done good
August 26, 2025

RevZilla done good. Good is RevZilla. Order from here again I will.

Date of experience: August 16, 2025
Colorado
1 review
0 helpful votes
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I ordered the wrong battery size for my motorcycle online and I called the store and Fasial answered and did some research and found the correct size and said I could bring in my return and he would help me order the correct one. His expertise and professionalism is unmatched and I appreciated him going the extra mile to help me.

Date of experience: August 15, 2025
Idaho
1 review
0 helpful votes
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Wanted to inform we received part but have yet had time to install will update when we do. Thanks

Date of experience: August 15, 2025
GB
1 review
0 helpful votes
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On time delivery. Great selection of motorcycle products.

Date of experience: August 15, 2025
Georgia
1 review
0 helpful votes
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Motorcycle portable airpump
August 26, 2025

Was in the market for battery powered air pump. Didn't want one that needed to be plugged into a AC adapter. This solved my issue for a air gage and pump, with an added bonus to be able to change my phone on long rides.

Date of experience: August 15, 2025