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RevZilla

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Motorcycle jackets, helmets & gear with fast free shipping, HD video reviews, cash back and no-hassle returns. RevZilla offers the best service in the industry on motorcycle gear.


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RevZilla Reviews Summary

Revzilla enjoys a strong reputation for its wide selection of motorcycle parts and gear, coupled with reliable shipping and effective customer service. Customers frequently praise the ease of navigating the website, timely deliveries, and helpful product information, contributing to overall satisfaction. However, some concerns arise regarding unclear product descriptions, packaging issues, and occasional difficulties with returns. Despite these challenges, the company's proactive customer support and willingness to address issues reflect a commitment to enhancing the customer experience, solidifying its position as a preferred choice for motorcycle enthusiasts.

This summary is generated by AI, based on text from customer reviews

service
3,147
quality
12,002
This company responds to reviews on average within 4 days

Instant Feedback

137,676 reviews

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Illinois
1 review
0 helpful votes
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First time shopping on RevZilla, very impressed.
September 9, 2025
Updated review

Great shopping experience, easy and quick. USPS was screwed up, so took a few days longer than expected but I wouldn't hold that against the company.

Date of experience: August 25, 2025

Easy
August 28, 2025
Previous review

Easy. Help number picked right up and handled promo code prob.

Date of experience: August 18, 2025
Ohio
1 review
0 helpful votes
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10 years of ordering from revzilla
September 9, 2025

I've been ordering from revzilla for 10 years now. From apparel to parts and they've never let me down yet. I've called a gear geek for advice and they were most helpful. Shipping is always faster than expected, but that may be due to the area of the country I live in (Ohio).

Date of experience: August 30, 2025
Virginia
1 review
0 helpful votes
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Fast good service and products
September 9, 2025

All good order parts needed and received quickly great experience

Date of experience: August 30, 2025
Oklahoma
1 review
0 helpful votes
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Shipped okay
September 9, 2025

Everything that you expected from a vendor! Plus fair prices on merchandise and sometimes cash back to apply on next order!

Date of experience: August 30, 2025
Colorado
1 review
0 helpful votes
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A+++
September 9, 2025

Incredibly fast shipping, great deals, great selection of items

Date of experience: August 29, 2025
Texas
1 review
0 helpful votes
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Great price and value
September 9, 2025
Updated review

I was able to search website, find the item I wanted, and checkout. Item arrived early and as expected.

Date of experience: August 29, 2025

Had what I wanted at a great price
August 25, 2025
Previous review

Had what I wanted at a great price.

Date of experience: August 15, 2025
Wisconsin
1 review
0 helpful votes
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Shipping scam
September 9, 2025
Updated review

Purchase very small items ok good product, but the shipping cost was in my opinion was excessive. I know that my product cost when compared to other companies. This company adds more $ to the shipping cost for their greater profit.

Date of experience: August 29, 2025
Kimberly E. RevZilla Rep
7 months ago

All domestic orders over $49.99 ship free within the contiguous 48 states. If your order is below this amount, we offer flat-rate shipping at a discount of USD 7.99. International shipping is different depending on the country being shipped to. We're sorry to hear you're experiencing an issue. If you need further assistance, please don't hesitate to reach out to us:
📧 Email: [email protected]
📞 Call: 877-792-9455
💬 Live Chat: revzilla.com


Called phone # left message and within 10 minutes she...
August 25, 2025
Previous review

Called phone # left message and within 10 minutes she called me right away. Good job

Date of experience: August 15, 2025
Pennsylvania
1 review
0 helpful votes
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Service after the sale
September 9, 2025

My item was delivered damaged. Called customer service sent them a picture they told me to keep the item and overnighted me another one free of charge. I wish more companies would take care of an issue like they did. Thanks again

Date of experience: August 29, 2025
Virginia
1 review
0 helpful votes
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Great customer service
September 9, 2025

My order came with an issue. Jason helped me out with it and rushed a replacement out. Great customer service thank you

Date of experience: August 29, 2025
California
1 review
0 helpful votes
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Revzillas delivery time
September 9, 2025

Ordered my parts and they were packaged that same day and sent plus delivered within 3 days including the order day. Awesome!

Date of experience: August 18, 2025
Texas
1 review
0 helpful votes
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Hyper fast shipping
September 8, 2025
Updated review

I've only used Revzilla for a very short amount of time, but with the orders I've done, the shipping has been hyper fast. I think the only reason the ship put the next day is because I've always put my order in like an hour or two before closing. These guys mean business. Also, at least for the Icon stuff I've ordered, they've literally been delivered the next day, expect one thing, the Ultraflite Ultrashield. The shipping facility for the two other items I ordered were like less than an hour from me lol. I'll always rock with Revzilla from now on.

Date of experience: September 3, 2025

You guys had the ICON Ultraflite Dropshield in stock...
September 3, 2025
Previous review

You guys had the ICON Ultraflite Dropshield in stock and Speed Addicts didn't. That's pretty competitive.

Date of experience: August 23, 2025
Ohio
1 review
1 helpful vote
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Great Helmet
September 8, 2025

I went in person to cycle gear and tried on multiple helmets for my large head. I found the perfect one for fit but they didn't have it in stock in the color I wanted. I put my email on the website to be notified when the helmet came in stock and they emailed me the next week and I purchased the helmet as soon as I was notified. Super fast shipping. The helmet is perfect and exactly what I wanted. Thanks for a great experience.

Date of experience: August 15, 2025
California
1 review
0 helpful votes
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Customer service was very helpful with the return. Ordering a new helmet was super simple.

Date of experience: August 29, 2025

Good selection
August 25, 2025
Previous review

Good selection

Date of experience: August 15, 2025
California
1 review
0 helpful votes
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Company never got back to me
September 8, 2025

I really love Rozella, but when I received a magnetic oil pan drain screw, ordering on the recommendation of a Revzilla employee who believed it would fit my bike, and it did not fit, I never received a response to two emails I sent asking about my return options.

Date of experience: August 29, 2025
NL
1 review
0 helpful votes
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The moto mechanic's best tool…
September 8, 2025
Updated review

I provide moto maintenance and repairs for friends & family. From shopping cart to assembly, late model or newer, OEM or aftermarket Revzilla DELIVERS 🧰💨 with an intuitive & interactive web shopping experience that allows me to provide professional service!

Date of experience: August 29, 2025

Reliably awesome for the family & friend moto mech!
August 28, 2025
Previous review

Reliably awesome for the family & friend moto mech!

Date of experience: August 18, 2025
Georgia
1 review
0 helpful votes
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Reasonable pricing
September 8, 2025

Very simple to order from and pricing is pretty great from what I've researched. Fairly decent options from what I've seen.

Date of experience: August 29, 2025
Ohio
1 review
0 helpful votes
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Tire purchase
September 8, 2025
Updated review

I bought a Dunlop front tire for my 1986 Honda Magna. The Revzilla website made it real easy to find the right tire and the price was good. I appreciated the free shipping and the tire arrived in 5 days.Having the relationship with Cycle Gear made mounting and balancing easy as there is a location not too far from me. 7 to 10 day turn around was a little long however. All in all I'm very pleases with the purchase.

Date of experience: August 29, 2025

Very nice website
August 28, 2025
Previous review

Very nice website. Was easy to find a tire for my bike, and it was in stock!

Date of experience: August 18, 2025
New Mexico
1 review
0 helpful votes
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Excellent as Always
September 8, 2025

I never have to worry about anything Revzilla - the product arrives in a timely manner and if I've had to return anything, the process is clear cut and the refund in handled quickly and without difficulty.

Date of experience: August 29, 2025
Maryland
1 review
0 helpful votes
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Great NRC tail tidy!
September 8, 2025

I ordered the NRCTail Tidy and couldn't be happier with it. It was everything i expected and the install was a breeze. The only compliant I have is with the shipping. If we could choose who to have it shipped with, like UPS or FedEx, it would be great. FedEx is ALWAYS late with their deliveries. Give us a choice of who we want it shipped with and it would make the buying experience perfect.

Date of experience: August 19, 2025
New Mexico
1 review
0 helpful votes
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Wrong part
September 8, 2025

Ordered some barkbuster hand guards for my transalp and they send me the wrong part but I still get charged for having to return the part.

Date of experience: August 29, 2025
Kimberly E. RevZilla Rep
7 months ago

We're sorry to hear you're experiencing an issue. If you need further assistance, please don't hesitate to reach out to us:
📧 Email: [email protected]
📞 Call: 877-792-9455
💬 Live Chat: revzilla.com
We're here to help!