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RevZillaReviews 17,127

4.7

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From the business

Motorcycle jackets, helmets & gear with fast free shipping, HD video reviews, cash back and no-hassle returns. RevZilla offers the best service in the industry on motorcycle gear.


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RevZilla Reviews Summary

Revzilla enjoys a strong reputation for its wide selection of motorcycle parts and gear, coupled with reliable shipping and effective customer service. Customers frequently praise the ease of navigating the website, timely deliveries, and helpful product information, contributing to overall satisfaction. However, some concerns arise regarding unclear product descriptions, packaging issues, and occasional difficulties with returns. Despite these challenges, the company's proactive customer support and willingness to address issues reflect a commitment to enhancing the customer experience, solidifying its position as a preferred choice for motorcycle enthusiasts.

This summary is generated by AI, based on text from customer reviews

service
3,095
quality
12,066
This company responds to reviews on average within 3 days

Instant Feedback

134,470 reviews

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California
1 review
0 helpful votes
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RevZilla Review
September 6, 2025

Is always great to shop at RevZilla for anything I need for my motorcycle needs. Great service, fast shipping and best accessories videos review.

Date of experience: August 27, 2025
Colorado
1 review
0 helpful votes
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The quality of customer experience, customer support, and client relations has declined significantly since the Cycle Gear/Revzilla merger. I understand that both entities operate somewhat separately under separate leadership, but the collaboration between sales, distribution, and customer service is horrible.

Date of experience: August 8, 2025
Kimberly E. RevZilla Rep
6 months ago

Thank you for taking the time to complete our survey and share your feedback about your shopping experience. Your input is invaluable in helping us identify areas for improvement and enhance the overall shopping experience for our customers.

New York
1 review
0 helpful votes
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Thanks!
September 6, 2025

Wife and I went into a local motorcycle store to try on helmets. Once we confirmed our sizes, we went to the internet to place our order. The helmets came quickly and fit perfectly. Looking forward to picking up a few more items from RevZilla.

Date of experience: August 19, 2025
Maryland
1 review
0 helpful votes
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Great website for gear
September 6, 2025
Updated review

I was easily able to find what I was looking for as a female motorcyclist. The jacket and pants were exactly as described, and fit great.

Date of experience: August 27, 2025

Had a lot of options for women, but was unable to use...
August 25, 2025
Previous review

Had a lot of options for women, but was unable to use the first time promo code even though I have never made a purchase from this website before. Pretty disappointed in that, but as a first time rider I need to order gear to get started riding.

Date of experience: August 15, 2025
Texas
1 review
0 helpful votes
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Problem solved
September 6, 2025
Updated review

There was a problem but revzilla customer service was excellent. I will buy from revzilla again

Date of experience: August 26, 2025

Orderd what I wanted. Got what I ordered. No issues
May 10, 2025
Previous review

Perfect Perfect Perfect Perfect Perfect Perfect Perfect.

Date of experience: April 30, 2025
California
1 review
0 helpful votes
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Room for improvement.
September 6, 2025

I love RevZilla.com. Customer Service is excellent. Products are high quality and reasonably priced deliveries are faster than expected in most cases. It does seem to me that the site itself is a little clunky to navigate at times and not intuitive. Overall the go to place for my motorcycle needs.

Date of experience: August 26, 2025
Kimberly E. RevZilla Rep
6 months ago

Thank you for taking the time to complete our survey and share your feedback about your shopping experience. Your input is invaluable in helping us identify areas for improvement and enhance the overall shopping experience for our customers.

Colorado
1 review
0 helpful votes
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Great service & parts delivery.
September 6, 2025
Updated review

I order this part and i was informed that it would be delay and I got credit for the delay and I did receive at the end. Great customer service as they reach out to me without asking.

Date of experience: August 26, 2025

Excellent shopping experience
June 30, 2025
Previous review

Excellent shopping experience.

Date of experience: June 20, 2025
California
1 review
0 helpful votes
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It's painless
September 6, 2025

I've ordered a few things from Revzilla and it's always been painless and prices are generally much of the same muchness. My most recent tire order arrived very quickly.

Date of experience: August 26, 2025
Hawaii
1 review
0 helpful votes
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I ordered the Alpinestars Supertech R10 helmet as a surprise gift for my husband. Checkout had a few hiccups (shipping to Hawaii is always an issue), but I hopped on chat with customer service and within five minutes, everything was sorted out. The agent, Reymond D, was amazing. Super friendly, understanding and reassuring. He ended our chat with, "If you have any other questions, don't hesitate. Come back to chat, I'm here for you." His words really stuck with me and my purchase was completed with confidence. And let me tell you, parting with that much money, as a first time buyer on a website, always makes me nervous. I got real-time alerts every step of the way, and the best part... the helmet arrived earlier than expected! My husband was so excited he greeted the delivery guy with a huge smile on his face. Huge thanks to the team for making this such a smooth experience! Happy to say that I will be back :)

Date of experience: August 12, 2025
Pennsylvania
1 review
0 helpful votes
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I do not want to spend an additional $10 just to get a size bigger in the same glove I already spent $100 on.

Date of experience: August 10, 2025
New York
1 review
0 helpful votes
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Quick and easy.
September 6, 2025

Need to return item, made it really easy. Paid for the label to return, dropped it off at FedEx. No problem.

Date of experience: August 26, 2025
TT
1 review
0 helpful votes
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Great product and great service
September 6, 2025

Shipped relatively quickly and received the helmet on the estimated date. Like the helmet so far. I was looking for a basic full face helmet for touring with my HD Pan America and this seems like it is going to work well.

Date of experience: August 26, 2025
Pennsylvania
1 review
0 helpful votes
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Outstanding selection and competitive prices!
September 6, 2025
Updated review

Wanted a riding jacket better suited for hot temps, so AlpineStars Bogota jacket it was. Also selected the AlpineStars Hyde XT pants to go with the jacket. Both in-stock and competitively priced. From order to my door in three days, so shipping was good too!

Date of experience: August 26, 2025

Great selection, competitive prices
August 24, 2025
Previous review

Great selection, competitive prices. Fast shipping, and quality riding gear galore!

Date of experience: August 14, 2025
Illinois
1 review
0 helpful votes
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Great service
September 5, 2025
Updated review

Quick an easy ordering process, all the parts i needed were delivered as promised!

Date of experience: August 26, 2025

Great product selection, speedy shipping
August 22, 2025
Previous review

Great product selection, speedy shipping

Date of experience: August 12, 2025
New Mexico
1 review
0 helpful votes
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Ordered some hard to find M6-1.0 bolts and gaskets for my Honda CRF 300. Revzilla had them at a fair price and got them shipped right out to me. Thanks Revzilla I appreciate your quick service.

Date of experience: August 26, 2025
Indiana
2 reviews
0 helpful votes
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RevZilla #1
September 5, 2025
Updated review

RevZilla is the best place to buy parts. The site is easy to use and their prices are very competitive.

Date of experience: August 26, 2025

Easy web site with good prices
August 14, 2025
Previous review

Easy web site with good prices.

Date of experience: August 4, 2025
Washington
1 review
0 helpful votes
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Easy shopping.
September 5, 2025
Updated review

Items were as described and arrived in a timely manner. Will purchase more items.

Date of experience: August 26, 2025

Excellent
August 2, 2025
Previous review

Received everything I ordered on time and items exactly as described. One of my go to sites.

Date of experience: July 23, 2025
Texas
1 review
0 helpful votes
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Satisfied
September 5, 2025

The product is bought came a day earlier than what was expected. The installation was simple. I wish the part was a little bit more usable that what it is, but that's not the companies fault. The part I purchased was the only part I could get for my wife's bike. Can't complain about the part or the service. Yes I'll buy from RevZilla again.

Date of experience: August 26, 2025
Alabama
1 review
0 helpful votes
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Speedy delivery
September 5, 2025

I purchased a new rear tire on a Friday afternoon, it didn't show a specific delivery window or time which is fine, I would've assumed it might take a few days to ship and get to me, by Saturday morning, less than 24 hours later the new tire was sitting outside my front door. Best Service in the business by far.

Date of experience: August 15, 2025
California
1 review
0 helpful votes
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Klim Krios helmet
September 5, 2025
Updated review

I called Revzilla for help in getting the helmet I chose shipped in time for an upcoming trip. The guy on the phone was more than helpful. He found a helmet at a store close enough to get it to me in 2 days. The helmet and the customer service exceeded my expectations!

Date of experience: August 13, 2025

Excellent customer service!
August 22, 2025
Previous review

Excellent customer service! I will continue to be a loyal Revzilla customer.

Date of experience: August 11, 2025