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RevZilla

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Motorcycle jackets, helmets & gear with fast free shipping, HD video reviews, cash back and no-hassle returns. RevZilla offers the best service in the industry on motorcycle gear.


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RevZilla Reviews Summary

Revzilla enjoys a strong reputation for its wide selection of motorcycle parts and gear, coupled with reliable shipping and effective customer service. Customers frequently praise the ease of navigating the website, timely deliveries, and helpful product information, contributing to overall satisfaction. However, some concerns arise regarding unclear product descriptions, packaging issues, and occasional difficulties with returns. Despite these challenges, the company's proactive customer support and willingness to address issues reflect a commitment to enhancing the customer experience, solidifying its position as a preferred choice for motorcycle enthusiasts.

This summary is generated by AI, based on text from customer reviews

service
3,162
quality
11,984
This company responds to reviews on average within 4 days

Instant Feedback

138,515 reviews

We monitor reviews for authenticity

Utah
1 review
0 helpful votes
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Good
May 5, 2023

All good i just would say to make it easier to use the revzilla cash i cant figure out how to use the $#*!s thanks

Date of experience: May 4, 2023
New York
1 review
0 helpful votes
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Fast delivery
May 5, 2023

Hey Revzilla...talk about fast response. I needed tires real fast. I order my tires on wednesday. I got them the next day thursday morning...

Date of experience: May 4, 2023
Hawaii
1 review
0 helpful votes
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Received in a timely manner
May 5, 2023

Revzilla's service was excellent. Only had to return the Alpinestars jacket as the quality was less than I expected the CE 1 armor was to light, and the jacket seemed poorly stitched

Date of experience: May 4, 2023
Pennsylvania
1 review
0 helpful votes
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Their website is very user friendly and easy to navigate with a wide variety of gear as well as a nice selection of parts.

Date of experience: May 4, 2023
Texas
1 review
0 helpful votes
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Best CS
May 5, 2023

Great responsive and helpful customer support as always

Date of experience: May 4, 2023
Virginia
1 review
0 helpful votes
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Not installed yet
May 5, 2023

I have not had a chance to install my tire yet, however I have bought everything from Cams, fluids, tires, and just about everything but a frame, Revzilla always has the best customer service and faster shipping than amazon when you have riderplus membership. I buy only from them when I can now

Date of experience: May 4, 2023
Iowa
1 review
0 helpful votes
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Kids knee pads
May 4, 2023

No problems, knee pads were on sale, both te grandsons needed them, arrived on time w/o issue. Fit was perfect, now if they just dont lose them

Date of experience: May 4, 2023
Pennsylvania
1 review
0 helpful votes
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Jacket
June 3, 2023

Bought my new jacket, shipped quick, packaged well. Perfect

Date of experience: May 4, 2023
Maja B. RevZilla Rep
over a year old

Hey Timothy! We're very glad to hear you had a nice experience with us. Please reconsider your star rating based on the quality of the service provided!
Feel free to reach out to [email protected], give us a call at 877-792-9455 or chat in by going to revzilla.com/customer-service if you have any questions or comments.

Michigan
1 review
0 helpful votes
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Happy Customer
May 4, 2023

Happy with transaction with Revzilla. Keep it up. Good luck

Date of experience: May 4, 2023
Texas
1 review
0 helpful votes
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Slow to ship
June 3, 2023

I placed the order and did not realize that it would take so long to ship. In the meantime, I was able to sell the motorcycle and did not need the part by the time it got to me. I paid to have it delivered then had to pay AGAIN to ship back. Not a pleasant experience overall.

Date of experience: May 4, 2023
Maja B. RevZilla Rep
over a year old

Hi Stephen,

Thank you for taking the time to leave a review.

It looks like your part had a 1-2 week lead time prior to shipping. This is usually listed in the product page before you add the item to your cart, your shopping cart as well as the confirmation email for the order. Please see our full Shipping Policy for a detailed breakdown of processing times and shipping timelines too: https://www.revzilla.com/shipping-policies.

In future, please feel free to reach out to us at [email protected], give us a call at 877-792-9455 or chat in by going to revzilla.com/customer-service, we'd be happy to make a one time exception and help you set up the return.

Missouri
1 review
0 helpful votes
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No complaints
May 4, 2023

Product received quickly and as described. Don't really care much for the "50 character" minimum that the reviews ask for.

Date of experience: May 4, 2023
Minnesota
1 review
0 helpful votes
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Great customer service!
May 4, 2023

I ordered a hjc i70 helmet witch I used the sizing chart for and it did not fit right. Customer service sent a return label right away then directed me towards a different helmet that fit perfectly

Date of experience: May 4, 2023
Pennsylvania
3 reviews
0 helpful votes
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Smooth
May 4, 2023

Open site > plug in my bike > type of riding
> product category > scroll, shop & read about tires, watched a couple videos (especially helpful)
> pick matching set [Angel GTs] front n back > check out. Nice!

3 days later noth'in' but smiles two thumbs-up:0)

Date of experience: May 4, 2023
Indiana
1 review
0 helpful votes
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Yoshimura exhaust
May 4, 2023

Installed the new Yoshimura exhaust the day it came. Only took about an hour. Difference in sound is incredible.

Date of experience: May 4, 2023
Pennsylvania
1 review
0 helpful votes
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Fast delivery
May 4, 2023

I order the Yoshimura Rs4 dual exhaust system for my drz and it was delivered the next day. I couldn't believe it was delivered that fast.

Date of experience: May 4, 2023
New York
1 review
0 helpful votes
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Great service as always
May 4, 2023

Never an issues always sooner that expected delivery.

Date of experience: May 4, 2023
Vermont
1 review
0 helpful votes
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Ordered these and they were delivered promptly and in great shape, would highly recommend them to anyone not looking to spend a fortune on riding clothes and get some quality at the same time!

Date of experience: May 4, 2023
New Mexico
1 review
0 helpful votes
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Perfect e-gift certificate+
May 4, 2023

I'm so glad to have discovered revzilla.com. It was quick and easy to send an e-gift certificate by email. It was delivered to my son's email within hours and he called me to say 'thank you' with glowing appreciation.

Date of experience: May 4, 2023
New Hampshire
1 review
0 helpful votes
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The qualty of the bag looks okay. However, I haven't been able to find out for sure. The cost of the bag should include some method to attach it in order to the bike in order to make it useful. This product fails to do so without buying costly attachments.

Date of experience: May 4, 2023
Arizona
1 review
0 helpful votes
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Great Service
May 4, 2023

Tires were competitively priced and shipped quickly. What else can you ask for?!

Date of experience: May 4, 2023