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RevZilla

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Motorcycle jackets, helmets & gear with fast free shipping, HD video reviews, cash back and no-hassle returns. RevZilla offers the best service in the industry on motorcycle gear.


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RevZilla Reviews Summary

Revzilla enjoys a strong reputation for its wide selection of motorcycle parts and gear, coupled with reliable shipping and effective customer service. Customers frequently praise the ease of navigating the website, timely deliveries, and helpful product information, contributing to overall satisfaction. However, some concerns arise regarding unclear product descriptions, packaging issues, and occasional difficulties with returns. Despite these challenges, the company's proactive customer support and willingness to address issues reflect a commitment to enhancing the customer experience, solidifying its position as a preferred choice for motorcycle enthusiasts.

This summary is generated by AI, based on text from customer reviews

service
3,166
quality
11,983
This company responds to reviews on average within 4 days

Instant Feedback

138,604 reviews

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Pennsylvania
1 review
0 helpful votes
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Positive Experience
May 16, 2023

I have been using Revzilla for years. Always great service.

Date of experience: May 15, 2023
Washington
2 reviews
0 helpful votes
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Always have my size and always shipped fast, and never issues what so ever.

Date of experience: May 15, 2023
Texas
1 review
0 helpful votes
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Excellent Shipping
May 16, 2023

My tires were received by me sooner than expected. I was well pleased with RevZilla's products and delivery service. I will definitely continue to use them.

Date of experience: May 15, 2023
Nevada
1 review
0 helpful votes
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Happy Customer
May 16, 2023

Ordered some new cheek pads for my helmet. RevZilla was the only place I could find them so they earned my business once again. Item was also shipped promptly!

Date of experience: May 15, 2023
California
1 review
0 helpful votes
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Dope
June 15, 2023

Awesome service, quick, thorough, simple, lots of options, etc… I would highly recommend to another individual.

Date of experience: May 15, 2023
Oregon
2 reviews
0 helpful votes
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Constant Return Customer
May 15, 2023

Perfect shopping experience. Has my history and ride. Makes it easy to insure parts will fit

Date of experience: May 15, 2023
Utah
1 review
1 helpful vote
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Shipping scam
May 15, 2023

I ordered a pair of boots as a birthday gift for my dad. I purchase it Monday and selected next day delivery for the extra 36 dollars. Hoping to receive it wednesday. Tracking from ontrac said they haven't received it, I called up revzilla.They told me it was going to be on time, and that there tracking is slow to update. Turns out the shipment never even arrived at ontrac til two days later. Ordered on a monday and receive on a thursday.It sat in their warehouse for two full days. When I call to ask for a refund of my shipment, they lied to me said it was on time, after debating with Customer rep what next day shipping means, they offered half refund of my shipping cost. Mind you, they offer free shipping to began with. What a scummy company, why offer shipping options when you don't follow through and also like most of the other review, there first time customer promo code doesn't work. Never doing business with this company, stay away.

Date of experience: May 15, 2023
Pennsylvania
1 review
0 helpful votes
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Incredible, fast, great price
May 15, 2023

Tires and tubes came in less than 24 hours, insane,

Date of experience: May 15, 2023
California
1 review
0 helpful votes
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Always a joy.
May 15, 2023

Found the parts I needed and ordered them easily. They arrived on time and I'm very happy with the product, the serve and delivery. Cheers

Date of experience: May 15, 2023
Canada
1 review
0 helpful votes
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Great item
May 15, 2023

Excellent experience order was delivered fast and on time

Date of experience: May 15, 2023
New York
1 review
0 helpful votes
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Fast delivery
May 15, 2023

Great packaging. Too fast delivery. Good products.

Date of experience: May 15, 2023
California
1 review
0 helpful votes
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Bolts did not belong to bracket.
June 14, 2023

I ordered a reinforcement bracket for my windscreen. Some of the bolts did not go to the bracket and caused me to have to drill a bolt out which damaged the bracket on my bike.

Date of experience: May 15, 2023
Nebraska
1 review
0 helpful votes
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Got the order, but…
June 14, 2023

Got my order in the end, eventually. Customer service was friendly, but when told they're overnight shipping the package to make up for the delay of it not shipping out for a week, and it still takes another week to receive, not crazy happy about that. Answer I got as to why the delay: the computer system couldn't decipher when I put physical street address and PO Box for sake of not knowing what carrier they would use to ship it. Make of it what you will. Will continue business, but not crazy happy with this experience.

Date of experience: May 15, 2023
Tennessee
1 review
0 helpful votes
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Great service!
May 15, 2023

Always love buying stuff from Revzilla. Great prices, great rewards program, seamless return process...

Date of experience: May 15, 2023
North Dakota
1 review
0 helpful votes
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Fantastic
May 15, 2023

New tires are absolutely fantastic! Good water dispersion and tread, wait and see how the life is.

Date of experience: May 15, 2023
North Carolina
1 review
0 helpful votes
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Fast and Accurate
May 15, 2023

Great! Easy and free shipping :) Shirt arrived and my husband loved it!

Date of experience: May 15, 2023
Michigan
1 review
0 helpful votes
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Real fast delivery!
May 15, 2023

Picked overnight shipping around 5 pm and received my order the next day.

Date of experience: May 15, 2023
Kansas
1 review
0 helpful votes
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Better than I thought
May 15, 2023

Setting it up in my helmet was a little difficult but the quality is good for the price. I used to use AirPods but I couldn't really hear the sound so this was better than expected. Haven't rode on the highway with them yet but if your on a budget i would highly recommend this.

Date of experience: May 14, 2023
North Carolina
1 review
0 helpful votes
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Could have been better.
June 14, 2023

I had ordered my parts about a 10 days before needing them and it took about 11 days to get them. Also, either be nice if they automatically priced matched their partners like JP cycle.

Date of experience: May 14, 2023
Tennessee
1 review
0 helpful votes
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Avon Grips
May 15, 2023

Easy checkout and excellent priced product! These Avon grips are an amazing upgrade over the mushy sticky factory grips that were on my Harley.

Date of experience: May 14, 2023