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RevZilla

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Motorcycle jackets, helmets & gear with fast free shipping, HD video reviews, cash back and no-hassle returns. RevZilla offers the best service in the industry on motorcycle gear.


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RevZilla Reviews Summary

Revzilla enjoys a strong reputation for its wide selection of motorcycle parts and gear, coupled with reliable shipping and effective customer service. Customers frequently praise the ease of navigating the website, timely deliveries, and helpful product information, contributing to overall satisfaction. However, some concerns arise regarding unclear product descriptions, packaging issues, and occasional difficulties with returns. Despite these challenges, the company's proactive customer support and willingness to address issues reflect a commitment to enhancing the customer experience, solidifying its position as a preferred choice for motorcycle enthusiasts.

This summary is generated by AI, based on text from customer reviews

service
3,168
quality
11,980
This company responds to reviews on average within 4 days

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138,747 reviews

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South Carolina
1 review
0 helpful votes
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Good Price and arrived on time
May 18, 2023

The leathers were a good price and everything I ordered got here when it was expected.

Date of experience: May 18, 2023
Kentucky
1 review
0 helpful votes
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Mainly good, little bad.
May 18, 2023

Received everything fast and was what I ordered but was sadly too small and had to return. Ordered something else that should be here soon.

Date of experience: May 18, 2023
Washington
1 review
0 helpful votes
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I placed a substantial order with Revzilla and I am very pleased with all aspects of their business. Great selection, fast customer service response, easy returns, will be a repeat customer for sure.

Date of experience: May 17, 2023
North Carolina
1 review
0 helpful votes
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Terrible Packaging
June 17, 2023

Shipping time was not bad but honestly that was probably the worst package I've seen dropped at my door in awhile. The tape had come off on most of the box and my riding jeans were poking out from the bottom. It looked like UPS had to put a piece of packing tape over the top just to keep that closed. The shipping label was covered and there were no packing materials. Pretty terrible.

Date of experience: May 17, 2023
Illinois
1 review
0 helpful votes
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SCHUBERTH Com Unit SC1 Advanced
May 18, 2023

Received it in good shape and installed. It works well.

Date of experience: May 17, 2023
Maryland
1 review
0 helpful votes
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Shipping delay
June 17, 2023

Package arrived a week late, product was still in good condition

Date of experience: May 17, 2023
South Dakota
1 review
0 helpful votes
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Ordered tires. Promised they would ship in 3-5 business days. Then a full week later, they said maybe this week. Well, I'm in week 2 and they haven't shipped, don't substantively respond to calls... they just say stuff will ship someday. JOKE internet middleman company.

Date of experience: May 17, 2023
Massachusetts
1 review
0 helpful votes
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Old new tires
June 16, 2023

Ordered a set of Michilen Road 6 tires for what I thought was a good price. They sent me a front tire that was over a year old and a rear tire that is almost a year old already.

Date of experience: May 17, 2023
New York
1 review
0 helpful votes
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Shopping and buying experience on Revzilla is fast and easy. I got the AGV K3 SV helmet in XXL to fit my giant head. The neck opening is WAY too small. Ended up returning it.

Date of experience: May 17, 2023
Kentucky
1 review
0 helpful votes
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I've bought 90% of my gear through RevZilla, they have great customer service, easy returns and awesome products.

Date of experience: May 17, 2023
Canada
1 review
0 helpful votes
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Purchased to replace worn out stock chain and sprockets ahead of a weekend-long track day event. Very happy with the speedy delivery to Canada and even more happy with getting my bike back to running smoothly on the street and track.

Date of experience: May 17, 2023
Ohio
1 review
0 helpful votes
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They just work.
May 16, 2023

Revzilla, you order, they stay in touch, they are very responsive if you have concerns. I really do not know what they can do better.

Date of experience: May 16, 2023
Alabama
1 review
0 helpful votes
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Great experience
May 16, 2023

Good selection. Competitive price. Quick shipping. Very happy.

Date of experience: May 16, 2023
West Virginia
1 review
0 helpful votes
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Tire order.
May 16, 2023

Ordered tires on a Tuesday, they were at my house the next day. Exactly what I ordering.

Date of experience: May 16, 2023
California
1 review
0 helpful votes
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Shopping was easy and I was able to get affordable gear easily. I cant wait to buy more gear!

Date of experience: May 16, 2023
Pennsylvania
1 review
0 helpful votes
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Excelente
May 16, 2023

Excelente servicio y encantado de cómo llego mi producto

Date of experience: May 16, 2023
Oregon
1 review
0 helpful votes
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Oxford leggings 2.0 -meh
June 15, 2023

Revzilla was awesome: timely shipping, super informed about the policies. Love it... But the Oxford leggings, honestly not a fan. They were a quick purchase and the reviews seemed nice but apparently if you have a large waist, you have larger calves. The pants fit perfectly at the hip and thigh, the armor moved into position nicely when on a bike but the bottom part of the pants was floppy like a boot cut which is not what I wanted. Probably won't purchase these again.

Date of experience: May 16, 2023
Finland
1 review
0 helpful votes
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Fast & Easy
May 16, 2023

Revzilla site is very clear and easy to use, specially the shop by bike part.

Was suprised how fast i got My stuff in EU

Date of experience: May 16, 2023
Maryland
1 review
0 helpful votes
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Bought 600 bucks in gear and paid the extra for 2 day shipping so I could ride for the weekend. Found out that it would not be here in 2 fays and reached out to customer service. They told me they could give me store credit for the shipping. Seemed almost an insult to injury.

Date of experience: May 16, 2023
Philippines
1 review
0 helpful votes
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Rev'it Sands 2 pants
May 16, 2023

This item has long been unavailable in stores here in Manila, found multiple choices at Revzilla. Had it delivered at my friend's US address and it arrived in a couple of days upon purchase. Thank you!

Date of experience: May 16, 2023