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RevZilla

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Motorcycle jackets, helmets & gear with fast free shipping, HD video reviews, cash back and no-hassle returns. RevZilla offers the best service in the industry on motorcycle gear.


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RevZilla Reviews Summary

Revzilla enjoys a strong reputation for its wide selection of motorcycle parts and gear, coupled with reliable shipping and effective customer service. Customers frequently praise the ease of navigating the website, timely deliveries, and helpful product information, contributing to overall satisfaction. However, some concerns arise regarding unclear product descriptions, packaging issues, and occasional difficulties with returns. Despite these challenges, the company's proactive customer support and willingness to address issues reflect a commitment to enhancing the customer experience, solidifying its position as a preferred choice for motorcycle enthusiasts.

This summary is generated by AI, based on text from customer reviews

service
3,168
quality
11,980
This company responds to reviews on average within 4 days

Instant Feedback

138,747 reviews

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Colorado
1 review
0 helpful votes
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Not a good experience
July 8, 2023
Updated review

1 - Box came damaged. It looked like it had been re-taped multiple times. I've bought Arapovic exhaust headers from Revzilla before, box looked good and no fitment issues. This had to be a prior return item.

2 - Three of the four header flanges did not fit. After realizing the fitment issue, I put my bike back together and sent everything to Revilla for a refund (lost 13 hours of my time).

Date of experience: June 8, 2023

So far so good
May 29, 2023
Previous review

So far so good.

Date of experience: May 29, 2023
Wisconsin
1 review
0 helpful votes
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Shocks
June 8, 2023

I needed shocks and you had them for a good price, I shopped around a lot like I always do and you guys came through.

Date of experience: June 8, 2023
Virginia
1 review
0 helpful votes
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Boots
June 8, 2023

I ordered boots and received the correct item correct size on promised date.

Date of experience: June 8, 2023
New Zealand
1 review
0 helpful votes
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Good service
June 8, 2023

Slight delay with initial response but very helpful, responsive and well packaged delivery

Date of experience: June 8, 2023
Iowa
1 review
0 helpful votes
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Quality and professional
June 8, 2023

Had no problems finding what i was looking for. Helmets showed up on time and look great. I Will definitely be ordering from here in the future.

Date of experience: June 7, 2023
California
1 review
0 helpful votes
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Got a vortex chain and sprocket
June 8, 2023

Just got it still need to install it. Wish it had more info in the how many teeth it had for each set up.

Date of experience: June 7, 2023
Washington
1 review
0 helpful votes
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Knox Knox who's there?
June 8, 2023

Product was out of stock when first tried to order. Put on list to get notification when back in stock and placed order. Very quick delivery.

Date of experience: June 7, 2023
Florida
1 review
0 helpful votes
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Fantastic
June 8, 2023

Excellent service once again RevZilla! My shipment arrived promptly.

Date of experience: June 7, 2023
Pennsylvania
1 review
0 helpful votes
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Satisfied
June 8, 2023

Great experience. Great product. Would order again.

Date of experience: June 7, 2023
Florida
1 review
0 helpful votes
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PR6GT tires
June 8, 2023

Best prices around! Free shipping! And Michelin rebate made it an unbeatable deal!

Date of experience: June 7, 2023
Colorado
1 review
0 helpful votes
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Fast and simple
June 8, 2023

Every order I've done is quick and easy ordered helmet and riding shoes sunday Wednesday afternoon package is here great site to order from.

Date of experience: June 7, 2023
New York
1 review
0 helpful votes
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Long processing time
July 7, 2023

It took 4 days to process the order. Otherwise everything was fine

Date of experience: June 7, 2023
South Carolina
1 review
0 helpful votes
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Negative but positive
June 7, 2023

Ordered a pair of gloves that ended up not fitting even though I followed sizing instructions to the letter. To Revzillas credit they didn't charge me for return shipping. That's what I call great customer service.

Date of experience: June 7, 2023
California
1 review
0 helpful votes
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I ordered two tires, in stock and supposed to ship within 24 hours. Five days later the order status is still processed only with no shipping information. Somehow I received one tire however could not get a hold of anyone to get information about the other one. No emails and phone calls were answered. Finally after 30+ minutes wait someone picked up the phone. Did not get an answer, just a promise to follow up.

Date of experience: June 7, 2023
Rhode Island
1 review
0 helpful votes
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Paddock Stand
June 7, 2023
Updated review

Works Fine. Ducati Scrambler 800 needs a stainless steel rod through the axle which gives maybe a half inch between the tire and the floor. Just enough for chain maintenance.

Date of experience: June 7, 2023

It's been great
April 20, 2023
Previous review

It's been great. Keep up the high standards!

Date of experience: April 20, 2023
California
1 review
0 helpful votes
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Amazing
June 7, 2023

Products well packed, good quality and arrive really quick.

Date of experience: June 7, 2023
California
1 review
0 helpful votes
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The product I purchased was packaged well but was roughed up like it had been used or stored improperly. I reported the damage and they eventually followed up with multiple options to resolve the issue.

Date of experience: June 7, 2023
Georgia
1 review
0 helpful votes
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Great experience
June 7, 2023

Riding pants arrived as advertised and on time. Thanks!

Date of experience: June 6, 2023
New Hampshire
2 reviews
0 helpful votes
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Rear Paddock stand
June 7, 2023

Quick and easy order received in a reasonable time. One issue is that I received two stands instead of just one!

Date of experience: June 6, 2023
California
1 review
0 helpful votes
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Revzilla rocks
June 7, 2023

I've been buying Moto gear from Revzilla for years. They have an awesome selection, great prices, fast/cheap shipping and easy returns. I love their YouTube review channel.

Date of experience: June 6, 2023