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RevZilla

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Motorcycle jackets, helmets & gear with fast free shipping, HD video reviews, cash back and no-hassle returns. RevZilla offers the best service in the industry on motorcycle gear.


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RevZilla Reviews Summary

Revzilla enjoys a strong reputation for its wide selection of motorcycle parts and gear, coupled with reliable shipping and effective customer service. Customers frequently praise the ease of navigating the website, timely deliveries, and helpful product information, contributing to overall satisfaction. However, some concerns arise regarding unclear product descriptions, packaging issues, and occasional difficulties with returns. Despite these challenges, the company's proactive customer support and willingness to address issues reflect a commitment to enhancing the customer experience, solidifying its position as a preferred choice for motorcycle enthusiasts.

This summary is generated by AI, based on text from customer reviews

service
3,166
quality
11,983
This company responds to reviews on average within 4 days

Instant Feedback

138,593 reviews

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Florida
2 reviews
0 helpful votes
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Good Times!
June 27, 2023

No matter what I ordered from you guys it's always a nice experience.

Date of experience: June 27, 2023
California
2 reviews
0 helpful votes
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Ordered part took 10 days at end of day to ship, spoke to one of their geeks person and felt he had attitude, and several parts out of stock, not the Revzilla that it use to be, long time client here, a little dissapointed.

Date of experience: June 27, 2023
Oregon
1 review
0 helpful votes
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Great service
June 27, 2023

I got what I wanted in a very timely fashion. Great shopping experience. Thanks.

Date of experience: June 27, 2023
Texas
1 review
0 helpful votes
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Easy process, quick shipping
June 27, 2023

Pleasant experience, prices were also very good on the parts/accessories I ordered

Date of experience: June 27, 2023
Florida
1 review
0 helpful votes
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Love it!
June 27, 2023

Great customer service and speedy delivery! Website was easy to use and it was packaged nicely

Date of experience: June 27, 2023
Colorado
1 review
0 helpful votes
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Easy peasy
June 27, 2023

Easy search and find. I got my order pretty quick. Ive had no issues in the past and will continue to order from Revzilla

Date of experience: June 27, 2023
California
1 review
0 helpful votes
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Price asjustment
June 27, 2023

Price adjustment of helmet on sale. Easy and quick process.

Date of experience: June 26, 2023
New York
1 review
0 helpful votes
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Always my go-to first
June 27, 2023

Great as usual, everything I need in stock at a great price!

Date of experience: June 26, 2023
Oregon
1 review
0 helpful votes
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All the above
June 27, 2023

Good service just would be nice for one post for one product instead of a million others for one thing

Date of experience: June 26, 2023
Florida
1 review
0 helpful votes
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A+
June 26, 2023

A+++++++++++++++++++++++++++++++++++++++++++++++++

Date of experience: June 26, 2023
North Carolina
2 reviews
0 helpful votes
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Quick shipping quality parts huge selection decent pricing

Date of experience: June 26, 2023
Virginia
2 reviews
0 helpful votes
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Product was great qualitty
June 26, 2023

I have never been disappointed with Revzilla website for my motorcylce parts and accessories. They have various product options and for different motorcycles.

Date of experience: June 26, 2023
California
1 review
0 helpful votes
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Michelin Road 6s
July 26, 2023

I bought these for 2021 Vulcan S. They were shipped and delivered sans box i.e. Just the exposed tires taped together, along with shipping label. Apparently, this is fairly common how tires are shipped to residential customers. However, I really wish it came in a box for protection (and privacy) for my peace of mind considering I have to trust my life on two tires that could've been damaged during shipping.

Date of experience: June 26, 2023
Nevada
1 review
0 helpful votes
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Problem wiyj your website
July 26, 2023

Could get into the account i just established on you website, keep saying the site was either non existing or unavailable.

Date of experience: June 26, 2023
Virginia
1 review
0 helpful votes
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Perfect Fit and fast shipping
June 26, 2023

I'm 5' 10" 220lbs and the Merlin Shenstone XL fits me perfectly. I don't think I've had a jacket fit as well as this in all my years of riding. I'm most pleased about RevZilla shipping the jacket via fedex. It's usually frustrating to not be able to use a PO BOX for my shipping address only to have them send it via USPS anyway- I end up needing to chase the package down or suffer it being lost. USPS doesn't ship to my physical address and UPS nor Fedex ship to a PO box. I was thrilled to see that the package was shipped with a carrier that'll actually deliver to my physical address. Thank you! Lastly, the Merlin Shenstone is working out great for me. It doesn't let as much air through as other mesh jackets I've had, but it's a good balance since it also comes with a breathable waterproof removable layer. The fact that it comes with all armor, elbows, shoulders, and back armor is a significant plus. Very happy with this!

Date of experience: June 26, 2023
Michigan
1 review
0 helpful votes
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Quick shipping
June 26, 2023

I got the item much faster than expected! Nice job

Date of experience: June 26, 2023
Louisiana
1 review
0 helpful votes
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Shoes
June 26, 2023

Great motorcycle shoes and the order went through relatively quick

Date of experience: June 26, 2023
Florida
1 review
0 helpful votes
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Great quality shoe-boots
June 26, 2023

These are comfy shoe-boots that are easy to walk in and to get on/off with the boa...perfect for road travel. I have not wreaked in them, but I trust Klim has done their homework to protect my ankle during a slide.

Date of experience: June 26, 2023
Wisconsin
1 review
0 helpful votes
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Nice Fitting Shirt
June 26, 2023

I bought the shirt to keep covered during the cooler summer mornings and into fall while riding. The fit is as expected per the size guideline. I would recommend measuring before ordering and going up/down based upon how you want to wear the shirt. I wanted a tighter fit because I didn't want to wear a sweatshirt underneath. Overall comfortable during riding short and long distance rides and easy to move in.

Date of experience: June 26, 2023
Singapore
1 review
0 helpful votes
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WR250X
June 26, 2023

A lot of items not readily available here in Singapore. Hopefully Revzilla gives me a good online shopping experience and will recommend to other riders.

Date of experience: June 25, 2023