Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of RevZilla

RevZilla

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Motorcycle jackets, helmets & gear with fast free shipping, HD video reviews, cash back and no-hassle returns. RevZilla offers the best service in the industry on motorcycle gear.


+48
See all photos
How would you rate RevZilla?
grey stargrey stargrey stargrey stargrey star

RevZilla Reviews Summary

Revzilla enjoys a strong reputation for its wide selection of motorcycle parts and gear, coupled with reliable shipping and effective customer service. Customers frequently praise the ease of navigating the website, timely deliveries, and helpful product information, contributing to overall satisfaction. However, some concerns arise regarding unclear product descriptions, packaging issues, and occasional difficulties with returns. Despite these challenges, the company's proactive customer support and willingness to address issues reflect a commitment to enhancing the customer experience, solidifying its position as a preferred choice for motorcycle enthusiasts.

This summary is generated by AI, based on text from customer reviews

service
3,166
quality
11,983
This company responds to reviews on average within 4 days

Instant Feedback

138,602 reviews

We monitor reviews for authenticity

Arizona
1 review
0 helpful votes
Follow Reese J.
Unfollow Reese J.
Share Review
Report Review

Love this site
July 3, 2023

Always a good experience shopping and ordering from Revzilla.

Date of experience: July 3, 2023
Alaska
1 review
0 helpful votes
Follow Beth F.
Unfollow Beth F.
Share Review
Report Review

I've a week now just waiting on my order to ship. They take your money then have your order sit in "processed" so you cannot cancel to get your money back but they're not shipping to give me my order. I'll never use this company again. Zero customer support, just a bot.

Date of experience: July 3, 2023
New York
1 review
0 helpful votes
Follow Donald V.
Unfollow Donald V.
Share Review
Report Review

Tire warranty
July 3, 2023

I had a problem with a previous tire that I felt was a warranty situation. After a few emails Christopher L. Helped me resolve the issue and Revzilla issued me a store credit to purchase a new tire. Chris went above and beyond to help make this happen. Thanks again!

Date of experience: July 3, 2023
Texas
2 reviews
0 helpful votes
Follow Warren C.
Unfollow Warren C.
Share Review
Report Review

Better Sight, Better Safety
July 3, 2023

RevZilla does indeed service it's house brands, witch is more than I have experienced with other brands.

Date of experience: July 2, 2023
Florida
1 review
0 helpful votes
Follow Maryalice N.
Unfollow Maryalice N.
Share Review
Report Review

Helmet
July 3, 2023

I got a full face HJC helmet at a really good price. It arrived at a good time and it fits like it's supposed to.

Date of experience: July 2, 2023
Ohio
1 review
0 helpful votes
Follow Tim T.
Unfollow Tim T.
Share Review
Report Review

Rental Products
July 2, 2023

Everything came as planned, one little hiccup with a part defect, but customer service immediately sent out a new part. Greatly satisfied! Thanks Guys!

Date of experience: July 2, 2023
California
1 review
0 helpful votes
Follow Lauren G.
Unfollow Lauren G.
Share Review
Report Review

Totally Psyched!
July 2, 2023

Everything was easy to navigate and purchase, and everything I bought came quickly and in great condition. I will absolutely be using Revzilla for a long time to come.

Date of experience: July 2, 2023
Kuwait
1 review
0 helpful votes
Follow Manahi O.
Unfollow Manahi O.
Share Review
Report Review

Received the item in time
July 2, 2023

Always happy with the services that Revzilla provides from customer service and shipping.

Date of experience: July 2, 2023
Illinois
1 review
0 helpful votes
Follow John V.
Unfollow John V.
Share Review
Report Review

No problems
July 2, 2023

Ordered, it shipped & a few days later I had my jeans.

Date of experience: July 2, 2023
VE
1 review
0 helpful votes
Follow Paolo H.
Unfollow Paolo H.
Share Review
Report Review

ASK FIRTS
July 2, 2023

Revzilla treatment as always is very good
But the shipping company charged me an amount because they could not deliver by the hour, they should ask the reception hours when making the purchase so as not to go through these bad times

Date of experience: July 2, 2023
Washington
1 review
0 helpful votes
Follow Christina W.
Unfollow Christina W.
Share Review
Report Review

Overall good but not great
July 2, 2023
Updated review

Quick straightforward process, but….
I would expect free shipping for values over $50, also took 8 days to deliver from the day I ordered. Sorry but Amazon has spoiled us all.

Date of experience: July 2, 2023

Quick straightforward process
June 22, 2023
Previous review

Quick straightforward process

Date of experience: June 21, 2023
Canada
1 review
0 helpful votes
Follow Andrew C.
Unfollow Andrew C.
Share Review
Report Review

Easy
July 2, 2023

So easy and love the riding jeans, fit was bang on. Does not come with armour but i had extra at home that fit.

Date of experience: July 2, 2023
Massachusetts
1 review
0 helpful votes
Follow Mike V.
Unfollow Mike V.
Share Review
Report Review

Good
August 1, 2023

Good……………….,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,

Date of experience: July 2, 2023
Pennsylvania
1 review
0 helpful votes
Follow Braden Q.
Unfollow Braden Q.
Share Review
Report Review

New rider
July 2, 2023

Just started riding with my friends and this site was perfect for me to be informed about all the options I had for gear. I was able to make a decision and get everything I needed at the same site.

Date of experience: July 2, 2023
California
1 review
0 helpful votes
Follow Ryan J.
Unfollow Ryan J.
Share Review
Report Review

Titled review
July 2, 2023

Everything went well until time to deliver the product. The site claims to "ship within 24 hours of purchase" which was nice because Kriega is in Europe and I just needed some replacement straps for a dry pack by Kriega.

Unfortunately it took over a week to actually ship while my order did start the shipping process within 24hours it 100% hadn't been physically placed into the hands of anyone to make it to me until a week later. Which was a big reason I hadn't looked anywhere else because revzilla claimed to ship in 24 hours and was in the US.

So,

Date of experience: July 2, 2023
Texas
1 review
0 helpful votes
Follow Wiliam S.
Unfollow Wiliam S.
Share Review
Report Review

Great quality
July 2, 2023

Awesome experience. Fast response from customer service

Date of experience: July 1, 2023
New York
1 review
0 helpful votes
Follow Grace X.
Unfollow Grace X.
Share Review
Report Review

Perfect
July 1, 2023

Exactly what I wanted, fast delivery, very simple and effective

Date of experience: July 1, 2023
Alabama
2 reviews
2 helpful votes
Follow Shelley L.
Unfollow Shelley L.
Share Review
Report Review

Lightning Fast Shipping
July 1, 2023

I ordered a part for my son's dirt bike for his birthday and it arrived within a few days. He was so excited he couldn't wait until his birthday to put it on.

Date of experience: July 1, 2023
Ohio
1 review
0 helpful votes
Follow Richard O.
Unfollow Richard O.
Share Review
Report Review

Great Service
July 1, 2023

Easy to navigate website. Always enjoy videos of products and explanations.Item arrived on time. Was as advertised! EASY installation! Very happy with product Rev Zilla service!

Date of experience: July 1, 2023
Virginia
1 review
0 helpful votes
Follow Keith Z.
Unfollow Keith Z.
Share Review
Report Review

Great quality and service!
July 1, 2023

Got what I ordered fast and in good condition. It fit my bike good and easy to put on it.

Date of experience: July 1, 2023