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RevZilla

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Motorcycle jackets, helmets & gear with fast free shipping, HD video reviews, cash back and no-hassle returns. RevZilla offers the best service in the industry on motorcycle gear.


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RevZilla Reviews Summary

Revzilla enjoys a strong reputation for its wide selection of motorcycle parts and gear, coupled with reliable shipping and effective customer service. Customers frequently praise the ease of navigating the website, timely deliveries, and helpful product information, contributing to overall satisfaction. However, some concerns arise regarding unclear product descriptions, packaging issues, and occasional difficulties with returns. Despite these challenges, the company's proactive customer support and willingness to address issues reflect a commitment to enhancing the customer experience, solidifying its position as a preferred choice for motorcycle enthusiasts.

This summary is generated by AI, based on text from customer reviews

service
3,184
quality
11,971
This company responds to reviews on average within 4 days

Instant Feedback

139,227 reviews

We monitor reviews for authenticity

California
1 review
0 helpful votes
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Don't believe fitment advertised
September 29, 2023

Bought Arlen Ness shifter linkage Revzilla advised would fit my Breakout. Not even close, Trying to return has been an ordeal. Waiting days for an answer after having sent pictures, If they can't re-sell it to someone else in the original unopened condition they don't want to accept returns. Don't believe their fitment advice. Customer service seems to be a problem for this company.

Date of experience: September 2, 2023
Kimberly E. RevZilla Rep
over a year old

Ron, we're sorry to hear we fell short of a great experience. Please know that we take your feedback seriously and will be passing it on to our Leadership Team.

Florida
1 review
0 helpful votes
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Good price!
September 3, 2023

Love the Military Discount. Thank you it really made this a must buy

Date of experience: September 2, 2023
Wyoming
1 review
0 helpful votes
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Good parts at a great price!
September 2, 2023

Pretty decent experience with all things considered.

Date of experience: September 2, 2023
Iowa
1 review
0 helpful votes
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Excelent!
September 2, 2023

Very nice experience!
Very knowledge people!
I had to call to confirm if the exhaust that I tried to buy fit my bike; and I got an answer right away!

Date of experience: September 2, 2023
Canada
1 review
1 helpful vote
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Best blend bike/casual shoe.
September 2, 2023

This shoe fits my dress style seamlessly. I'm happy that I don't have to wear something that looks like a motorcycle shoe when I'm off the bike, walking through the mall or hanging with friends. I can hop off my bike and walk straight into the movies without drawing attention because of my footwear. It has all the safety features that I'm looking for as well. Perfect shoe for me. Fits true to form, comfortable, safe and fits my style.

Date of experience: September 1, 2023
Nevada
1 review
0 helpful votes
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Good business model
September 2, 2023

Products are easy to locate but there are too many products made in China…and that is bad. You need more products made in Italy.

Date of experience: September 1, 2023
California
1 review
0 helpful votes
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Good selection and deals
September 2, 2023
Updated review

Easy to navigate site with good deals. Nice product selection as well.

Date of experience: September 1, 2023

Easy to navigate site with good deals
August 22, 2023
Previous review

Easy to navigate site with good deals

Date of experience: August 21, 2023
West Virginia
1 review
0 helpful votes
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Bought a tire
September 2, 2023

Looked through the website for a specific tire once I found it I ordered the tire and it showed up about 3 days ahead of schedule good place to order your parts

Date of experience: September 1, 2023
North Carolina
1 review
0 helpful votes
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Great as always.
September 1, 2023

Ordered slip ons for my HD. They are great. Will order again.

Date of experience: September 1, 2023
New York
1 review
0 helpful votes
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HALFPINT 16
September 1, 2023

About 10 or so orders deep, and never an issue. Ships fast, well packed

Date of experience: September 1, 2023
Florida
1 review
0 helpful votes
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Online Order
September 1, 2023

As always on my orders, shipped fast and got the right part.

Date of experience: September 1, 2023
Florida
1 review
0 helpful votes
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Awesome as usual
September 1, 2023

Always easy when dealing with Revzilla. My go to distributor.

Date of experience: September 1, 2023
New York
1 review
0 helpful votes
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Excellent bike shop
September 1, 2023
Updated review

Quick and easy experience, they have everything you need. Excellent customer service too. Check out their youtube channels too.

Date of experience: September 1, 2023

Easy peasy
June 30, 2023
Previous review

Easy peasy

Date of experience: June 30, 2023
Massachusetts
1 review
0 helpful votes
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Excellent service
September 1, 2023

Excellent service! I do recommend everyone! Everything ok time just like I ordered

Date of experience: September 1, 2023
Virginia
1 review
0 helpful votes
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Mid-layer jacket
September 1, 2023
Updated review

I was looking for a mid-layer jacket and I was able to check a lot of options, different prices and I was able to find the perfect fit for my needs

Date of experience: September 1, 2023

Easy to find products and easy to purchase themalso,...
August 22, 2023
Previous review

Easy to find products and easy to purchase them
Also, the customer services is so great

Date of experience: August 22, 2023
Alabama
1 review
0 helpful votes
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Favorite Bike Site
September 1, 2023

Web site is easy to navigate and to understand. Great line of products and prices are competitive. Got a great Sedici jacket for my wife at a nice price on the Labor Day sale...

Date of experience: September 1, 2023
California
1 review
0 helpful votes
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Easy to navigate, no issues!
September 1, 2023

Quick shipping, easy to navigate website, would recommend!

Date of experience: August 31, 2023
Illinois
2 reviews
0 helpful votes
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OK
August 31, 2023

Ok, search capability was clunky...would probably have ordered another tire if I'd been given the choice.

Date of experience: August 31, 2023
California
1 review
0 helpful votes
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Easy peasy and helpful
August 31, 2023

Great web sight and easy shopping! I found the white wall the spare tires. I've been looking for at a great price also offered a veteran discount which was really awesome.

Date of experience: August 31, 2023
New Hampshire
1 review
0 helpful votes
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Crashed days after receiving
August 31, 2023

If my jacket didn't get here when it did I might not have wore it on the day of my crash

Date of experience: August 31, 2023