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RevZilla

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Motorcycle jackets, helmets & gear with fast free shipping, HD video reviews, cash back and no-hassle returns. RevZilla offers the best service in the industry on motorcycle gear.


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RevZilla Reviews Summary

Revzilla enjoys a strong reputation for its wide selection of motorcycle parts and gear, coupled with reliable shipping and effective customer service. Customers frequently praise the ease of navigating the website, timely deliveries, and helpful product information, contributing to overall satisfaction. However, some concerns arise regarding unclear product descriptions, packaging issues, and occasional difficulties with returns. Despite these challenges, the company's proactive customer support and willingness to address issues reflect a commitment to enhancing the customer experience, solidifying its position as a preferred choice for motorcycle enthusiasts.

This summary is generated by AI, based on text from customer reviews

service
3,155
quality
11,993
This company responds to reviews on average within 4 days

Instant Feedback

138,058 reviews

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Texas
1 review
0 helpful votes
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Sent me the wrong size
September 19, 2023

I ordered a size medium and got sent an extra large

RevZilla attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 17, 2023
Kimberly E. RevZilla Rep
over a year old

Hi Israel,
We’re sorry to hear your shopping experience wasn’t superb. Please reach out to us at [email protected], give us a call at 877-792-9455, or utilize our live [email protected]

Utah
1 review
0 helpful votes
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Great product
September 18, 2023

Arrived a few days late but that's okay, i enjoyed my shopping experience

Date of experience: September 17, 2023
Illinois
2 reviews
0 helpful votes
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Revzilla takes care of customers.
September 17, 2023

I received the gloves I'd ordered in a timely manner. Alas, despite going by the size guide, and even ordering a size larger, they were too small. Customer service issued a return authorization and got an order entered for replacement during the same phone call. Also, I'd bought the gloves on sale, so they made sure I still got the sale price.

Date of experience: September 17, 2023
Texas
1 review
0 helpful votes
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Received everything timely
September 17, 2023

I ordered a sprocket set, chain, chain breakers, and a tire. Everything arrived within 2 weeks (honda parts take longer).

The only disappointment is the naked wines voucher. Online reviews reveal it is a pretty scammy company. Please don't recommend crappy companies in your packages.

Date of experience: September 17, 2023
Georgia
1 review
0 helpful votes
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Always quick shipping
September 17, 2023

I've ordered tires from RevZilla several times and have never had a problem. Thanks.

Date of experience: September 17, 2023
Nebraska
1 review
0 helpful votes
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Revzilla always fast and dependable
September 17, 2023

Another great purchase experience with Revzilla. Quick and dependable. Easy to navigate website.

Date of experience: September 17, 2023
Missouri
1 review
0 helpful votes
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Good, portable protection
September 17, 2023

I used to use a chain and lock, however it got stolen when laying next to my house while I was at work. I decided to go for something smaller that I could take with me into the city and on errands and have protection more than just at home. It's worked well!

Date of experience: September 17, 2023
Georgia
2 reviews
0 helpful votes
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Fast service
September 17, 2023

Got what I needed at a fair price and fast delivery

Date of experience: September 17, 2023
Illinois
2 reviews
0 helpful votes
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Great item, will recommend to others.
September 17, 2023

Great online buying staff. Good job guys. Thank you

Date of experience: September 16, 2023
California
1 review
0 helpful votes
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Plus update your web server software
September 16, 2023

I had to re enter vehicle info multiple times. I was repeatedly shown products that didn't fit my search or my motorcycle.

Date of experience: September 16, 2023
District of Columbia
1 review
0 helpful votes
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Phenomenon company
September 16, 2023

Excellent selection prices customer service and price matching. What else can you ask for?

Date of experience: September 16, 2023
Canada
1 review
0 helpful votes
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Marc E
September 16, 2023

I have ordered from a lot of different bike places both street and dirt Revzilla seems to be very good

Date of experience: September 16, 2023
Georgia
1 review
0 helpful votes
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Fast delivery
September 16, 2023

I've placed a couple of orders and even with free shipping they still came incredibly fast,.very pleased.

Date of experience: September 16, 2023
North Carolina
1 review
0 helpful votes
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Reliable
September 16, 2023

All ways been a good experience ordering from them

Date of experience: September 16, 2023
Florida
1 review
0 helpful votes
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Works as decribed.
September 16, 2023

Works as described. Clutch side was smaller but that was an error on my part. Worked anyways!

Date of experience: September 15, 2023
Florida
1 review
0 helpful votes
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Easy
September 15, 2023

Revzilla Website is user friendly and efficient to use

Date of experience: September 15, 2023
Colorado
1 review
0 helpful votes
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Reliable
September 15, 2023

Had fast deliveries and found everything I needed.

Date of experience: September 15, 2023
Virginia
1 review
0 helpful votes
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Careful on sizing.
September 15, 2023
Updated review

Been buying and trying and returning jackets. They run on the small side. If you're a L, go with and XL so you have some room to move. The size chart says I should be a M or L (depending no which measurement you go by). 38 Bust. 30 Waist 34 Hips 22.5 Arms. I have an XL that's a bit too snug. Just ordered a 2XL with the intention to return one. These are great jackets. Beautiful. Soft leather. Well constructed. Don't be afraid to keep trying until you get the one that fits you perfectly. You're going to have it forever, make sure it fits you.

Date of experience: September 15, 2023

East
September 5, 2023
Previous review

East. Hope the sizing chart is true to form.

Date of experience: September 5, 2023
Arizona
2 reviews
0 helpful votes
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Quick Service
September 15, 2023

Easy to use web site with ease of tracking down what tires are available for the size tire you need. Then quick shipping.

Date of experience: September 15, 2023
New York
1 review
0 helpful votes
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Excellent
September 15, 2023

Don't let picture fool you. This is A CV style drive shaft (complete) not universal. Performs amazing. Better than oem with no vibration. Is a little tight on install, which you can appreciate.

Date of experience: September 15, 2023